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The Malone Hotel

4.0 star property

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Photo gallery for The Malone Hotel

Exterior
Serves lunch and dinner
Exterior
Exterior
TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
60 Eglantine Avenue, Belfast, Northern Ireland, BT9 6DY
  • Place, Lisburn Road
    ‪3 min walk‬
  • Place, Queen's University of Belfast
    ‪5 min walk‬
  • Place, Belfast Botanic Gardens
    ‪6 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, desk, iron/ironing board, free WiFi

Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Apartment, 1 Double Bed

Classic Apartment, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Classic Apartment, 1 Double Bed

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room, 1 Double or 2 Single Beds

Standard Double or Twin Room, 1 Double or 2 Single Beds | Premium bedding, desk, iron/ironing board, free WiFi

Standard Double or Twin Room, 1 Double or 2 Single Beds

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, desk, iron/ironing board, free WiFi

Family Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds OR 2 Double Beds

View all photos for Family Room

Family Room | Premium bedding, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Residences Double Room (annex building)

Residences Double Room (annex building) | Premium bedding, desk, iron/ironing board, free WiFi

Residences Double Room (annex building)

  • Sleeps 2
  • 1 Double Bed

View all photos for Residences One Bedroom Apartment (annex building)

Residences One Bedroom Apartment (annex building) | Living area | TV

Residences One Bedroom Apartment (annex building)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Executive Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

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Exterior
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4.2 out of 5, Very good, 1,003 reviews
The price is CHF 90
includes taxes & fees
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About this property

The Malone Hotel

Victorian hotel with a restaurant, 7-minute walk to Belfast Botanic Gardens
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space.
The Malone Hotel offers 103 accommodations with complimentary newspapers and a hairdryer. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers with a deep soaking bath. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2025.

Our customers tell us that they can't get enough of the helpful staff at The Malone Hotel. During your stay, you're just a quick walk from Lisburn Road. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Regional cuisine while dining at The Greyhound
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Belfast Botanic Gardens and Queen's University of Belfast
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Malone Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Belfast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Greyhound – This pub specialises in Regional cuisine and serves lunch, dinner and light fare. A children's menu is available.
Gallery – This restaurant specialises in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 18 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gallery
  • The Greyhound

Things to do

  • TV in common areas

Family friendly

  • Art supplies
  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Renovated guestrooms - June 2025
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Champagne service
  • Limited room service

More

  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property comprises the main building and an annex building. The annex building is located 45 yards (41 metres) from the main building.

Renovations and closures

The following facilities or services will be unavailable from January 4 2026 to February 6 2026 (dates subject to change):
  • One of the bars/lounges
  • Breakfast
  • Dining venue(s)
  • Meeting facilities
The property will be renovating from 4 January 2026 to 6 February 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 for adults and from GBP 9 for children
  • Covered self-parking fee: GBP 10.00 per day (in/out privileges)
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Malone Belfast
Malone Lodge Hotel & Apartments
Malone Lodge Hotel & Apartments Belfast
Malone Lodge Hotel Apartments Belfast
Malone Lodge Hotel Apartments
Malone Lodge Hotel And Apartments
Malone Hotel Belfast
Malone Hotel Apartments
Malone Lodge Hotel Belfast
Malone Lodge Hotel
Malone Lodge Hotel an Ascend Hotel Collection Member
The Malone
The Malone Hotel Hotel
The Malone Hotel Belfast
The Malone Hotel Hotel Belfast
Malone Lodge Hotel an Ascend Hotel Collection Member

The Malone Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff friendly and modern rooms, very clean. Some good bars and restaurants nearby. Area has lots of young people living there due to the university.
Stayed 1 night in Oct 2025

10/10 Excellent

richard

Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was ver clean, quiet and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and friendly. 1 missed bedroom service
Stayed 3 nights in Oct 2025

8/10 Good

therese

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025

8/10 Good

Audra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was really big and very clean, however the TV was in an odd place, i.e. right at the bottom of the bed, making it difficult to connect with the remote control. Also the control was sellotaped together. Tea and coffee was provided but no breakfast tea and very little milk. However, the staff were super lovely, the hotel was on a very charming street and we enjoyed a lovely walk to the botanic gardens, past the university and into Belfast city center. We also ate in the local Chinese restaurant down from the hotel, which was amazing.
Stayed 1 night in Oct 2025

4/10 Poor

James J

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Martin

Stayed 1 night in Oct 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast
Stayed 1 night in Oct 2025

2/10 Terrible

Ashay

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at The Malone Hotel was unfortunately a significant letdown. I chose this hotel based on its reputation as a classic, traditional establishment near Queen's University, expecting a certain standard of quality and comfort. However, the reality was far from what was anticipated. Upon checking in, the first room we were assigned was in a state of disrepair. The carpets were noticeably dirty and covered in stains, the heating was non-functional, and to make matters worse, the toilet flush was broken. It was not the welcoming experience one would hope for. After repeatedly and insistently bringing these issues to the staff's attention, we were moved to another room. Unfortunately, this second room was not much of an improvement. Located in the attic, it felt like an afterthought. The carpets here were also stained, the window shades were broken, the phone wasn't working, and a table lamp was out. The room also lacked basic amenities like a microwave or other expected facilities. What compounded the frustration was the lack of service. Despite our repeated requests to clean the room and address the issues, no action was taken. The need to constantly follow up for basic services and a clean, functional room made the entire experience stressful and deeply disappointing. I had high hopes for The Malone Hotel, but sadly, my stay was defined by poor maintenance and a lack of attention to guest needs. It's clear this hotel is in desperate need of a major upgrade
Stayed 3 nights in Oct 2025

10/10 Excellent

Martin

Great
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Safe quiet area, easy parking. Walkable to downtown and also the university district. Buffet breakfast was very good and the pub was a great option for evening meals.
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room very clean. Pleasant staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Botanic Gardens. Easy bus route. Very comfortable hotel. Great food in pub. Ashleigh at front desk was super helpful, friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

randall

Very good location and comfortable lobby
Stayed 3 nights in Sep 2025

8/10 Good

Connie

Travelled with group
Liked: Amenities
Disappointed in checkout staff. Never asked how our stay was. When I mentioned the vanity light was still out, she abruptly said did you report it? In morning or afternoon? Also never got fan I asked for. After checkout she asked if I wanted a receipt. I replied yes and was told she would email it. After sitting in the lobby a bit, I ask to verify the email as I hadn’t received it. She abruptly said it could take 30 min. I never received the receipt.
Stayed 3 nights in Sep 2025

10/10 Excellent

Annabelhe, Mirabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a little appartement, super cozy
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel looks good from the outside and the lobby is very nice and clean restaurant was lovely and clean bright and spacious. Staff both in lobby and restaurant area excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

JEREMY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at The Malone on several occasions I expected an enjoyable stay and once again it lived fully up to expectations in every department. The only issue that I would pick holes in is the fact that the excellent and very convenient car park to the rear of the property has been taken over by a car park operator and is no longer free. And as with many of these car park operators, they charge too much and the only way to pay is by downloading an annoying app and going through a procedure that one could really do without. Other than that gripe, which I will no doubt get over, we will certainly be back to stay again in this little gem of a property in the leafy University Area of South Belfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, large room, de we r breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Amenities
Great, quiet, tree lined neighborhood that was in walking distance of the city centre. Cozy and comfortable stay.
Stayed 3 nights in Sep 2025