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El Rey Hotel

Property class: 3

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Photo gallery for El Rey Hotel

Garden
Dining
Junior Suite | Desk, free WiFi
Junior Suite | Desk, free WiFi
Exterior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
23 Moho Street, Belmopan
  • Place, Belize Archives and Records Department
    ‪6 min walk‬
  • Place, Jaguar Paw
    ‪16 min walk‬
  • Place, Aguacate Lagoon Reserve
    ‪16 min walk‬
  • Airport, Belmopan (BCV-Hector Silva)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Suite

Junior Suite | Desk, free WiFi

Junior Suite

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room, 1 Bedroom

Economy Room, 1 Bedroom | Desk, free WiFi

Economy Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

El Rey Hotel

Along with a full-service spa, this hotel has a restaurant and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services and dry cleaning.
El Rey Hotel offers 12 air-conditioned accommodations, with free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Belmopan hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Raymond's. Services include deep-tissue massages and sports massages. The spa is open daily.
During your stay at El Rey Hotel, you're just a quick walk from Belize Archives and Records Department. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Raymond's
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and a playground
  • Just a 3-minute drive from Jaguar Paw and a few minutes from St. Herman's Cave
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. El Rey Hotel offers its guests a full-service spa and a sauna. An airport shuttle (available on request) is available for a fee. Spa services, a terrace, and multilingual staff are also featured at El Rey Hotel. Self parking is free. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Belmopan hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
El Rey Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 8:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: USD 5 to 15 per person
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium channels

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 5:30 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Airport shuttle fee: USD 100 per person (one-way)
  • Airport shuttle fee per child: USD 25
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:30 PM and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
El Rey Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 10:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Rey Belmopan
El Rey Hotel
El Rey Hotel Belmopan
Hotel El Rey
El Rey Hotel Belize/Belmopan
El Rey Hotel Hotel
El Rey Hotel Belmopan
El Rey Hotel Hotel Belmopan

El Rey Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 87 reviews
Rating 8 - Good. 30 out of 87 reviews
Rating 6 - Okay. 17 out of 87 reviews
Rating 4 - Poor. 10 out of 87 reviews
Rating 2 - Terrible. 6 out of 87 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Andrew

Disliked: Staff & service, amenities, property conditions & facilities
Receipt from Expedia stated ' check in open 10 am onwards'. Arrived by taxi at 10. Whole place locked up and deserted with sign saying ' back at six'. Found another hotel but el ray was very resistant to refund. Tried hard to keep my money only gave in after heavy pressure from Expedia customer service. In addition hotel is bizarrely located out in a suburban street near to absolutely no amenities....all things considered ASTONISHED this place still in business
Stayed 2 nights in Dec 2022

4/10 Poor

Douglas

Stayed 2 nights in Oct 2022

10/10 Excellent

Keva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what makes this hotel great. Ebony is a shining star. Cant say enough about how wonderful she is. All front desk staff is very helpful and friendly.
Stayed 3 nights in Sep 2022

4/10 Poor

Doreen

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Jul 2022

6/10 Okay

elinor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The facility is going through a restructuring, therefore, the environment is not as organized as before, the last two times, when I stayed there. Hopefully, El Rey will post when the restructure is completed. The staff are great, and are doing their best to make Tenants as comfortable as possible. Overall I felt safe while staying there.
Stayed 8 nights in May 2022

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is worst lodging that I have ever seen and It does not deserve to be even considered for a rating . It was so bad that I immediately left and found lodging elsewhere. My request for a refund was denied, This looks like a run down, delapidated Brothel . Expedia should Not be promoting lodging of this type. Please refund my money.
Stayed 1 night in Apr 2022

4/10 Poor

VICTOR MANUEL

Business traveller
Disliked: Cleanliness, property conditions & facilities
The picture of the room and lobby that the hotel shows on its website differ greatly from what you find when you arrive at the hotel. The rooms are very humid, the internet service is terrible, the connection is down all the time. There is no cable service, they have Netflix as the only provider, although they mention that they also have Disney plus and amazon prime, it is not true. In the windows, one had mosquito netting and the other did not, I had to fight with the mosquitoes that were in the room. The curtains in the bathroom were broken and dirty, I have pictures of it all. They never cleaned the room. I asked for an invoice, and they told me that by hotel policy, if I wanted an invoice, it would increase the price, more than the price I had already paid through XPEDIA. I will not return to this hotel, and I do not recommend anyone to visit it.
Stayed 4 nights in Apr 2022

8/10 Good

dawg

Liked: Staff & service, property conditions & facilities
Nice and cozy place
Stayed 3 nights in Mar 2022

10/10 Excellent

Melissa

Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
There were no designated parking spots available. We just parked were we could. The room was not what it shows in the pictures. It was clean. The beds were comfortable. The staff was
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I booked the property through Expedia, i was charged for my stay at that time. However, when I arrived I was charged an additional $60.00. I toldthe lady at ththe desk that i had already paid during the reservation/booking process, but she charged me anyway.
Stayed 1 night in May 2021

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The girl at the desk was extremely kind and helpful. Room was nice and very clean.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Crozet, Louisiana

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff were the main plus. Also it is in a quiet residential area. The property itself (at least the standard rooms) verges on being a dump by US standards. The AC did work and we had out own bath, but it was so cramped that it was pretty difficult to navigate. The towel rack and door closer cobbled together out of repurposed clothes hangars riveted to the door were emblematic. Overall, if you really just need a place to sleep and are not picky about aesthetics, go for it.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like picture room certainly not like picture on Expedia. Not very nice did not stay there after looking at toom
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet area for us to get some much needed sleep. We only spent one nite here, leaving on our flight the next day out of Belize City.
Stayed 1 night in May 2019

10/10 Excellent

JC, Hopkins, Belize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee choices were amazing, quiet hotel and friendly staff.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Neat. Able to have a clam restful night. Helpful staff.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and simple

This hotel is nice and simple. If you are looking for a place to lay your head at night, then this is the place. Good value.
Stayed 1 night in Feb 2019

8/10 Good

Leesah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Passing thru

Just passing through and checking out the Capitol.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
room is clean, AC silent, Tv is funny little like a little computer screen, queen bed is actually two twin beds together, restroom is clean but old features.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great. They always had a smile and were willing to help my family. My room was always cleaned and beds were made avery single day. The supermarket and restaurants were just of a walking distance. I love my stay at El Rey Hotel. Totally recomend it.
Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the staff ,very friendly and helpfull, the hotel is close to everything in Belmopan. The room was clean.
Stayed 2 nights in Dec 2018