H2 Platinum Lourdes

4.0 star property

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Photo gallery for H2 Platinum Lourdes

Front of property
Breakfast, lunch and dinner served
Exclusive Double Room | Bathroom | Free toiletries, hair dryer, towels, soap
Reception
Exclusive Double Room | Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Olegário Maciel 1748, Lourdes, Belo Horizonte, MG, 30180-111
  • Place, DiamondMall
    ‪2 min walk‬
  • Place, MaterDei Hospital
    ‪7 min walk‬
  • Place, Liberty Square
    ‪13 min walk‬
  • Airport, Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪58 min drive‬

Room options

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • City view

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • City view

Premium Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • City view

Exclusive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

Double Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

Similar properties

About this property

H2 Platinum Lourdes

Hotel with an indoor pool, steps from DiamondMall
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a coffee shop/cafe are on-site.
H2 Platinum Lourdes offers 108 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.
During your stay at H2 Platinum Lourdes, you're just a quick walk from DiamondMall. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a steam room
  • Steps from DiamondMall and 3 minutes on foot from Carlos Chagas Square
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of H2 Platinum Lourdes, you'll find an indoor pool, Access to hot tub, a steam room, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2282 square feet (212 square metres) and includes conference space. The business-friendly H2 Platinum Lourdes also features multilingual staff, a garden, and coffee/tea in common area. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This 4-star Belo Horizonte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Clári – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (BRL 40 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 54 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Clári

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,282 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2004
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 80.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 180.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 54.00 per person
  • Valet parking fee: BRL 40 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bh Platinum
Bh Promenade Platinum
Platinum Promenade
Platinum Promenade Bh
Promenade Bh
Promenade Bh Platinum
Promenade Bh Platinum Belo Horizonte
Promenade Bh Platinum Hotel
Promenade Bh Platinum Hotel Belo Horizonte
Promenade Platinum
Promenade BH Platinum Belo Horizonte, Brazil
H2 Platinum
Promenade BH Platinum
H2 Platinum Lourdes Hotel
H2 Platinum Lourdes Belo Horizonte
H2 Platinum Lourdes Hotel Belo Horizonte

H2 Platinum Lourdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 902 reviews
Rating 8 - Good. 286 out of 902 reviews
Rating 6 - Okay. 78 out of 902 reviews
Rating 4 - Poor. 23 out of 902 reviews
Rating 2 - Terrible. 18 out of 902 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cláudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com excelente custo-benefício. Estadia excelente. Funcionários prestativos, educados e eficientes.
Stayed 2 nights in Oct 2025

8/10 Good

DUARTE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good serrvice. But, serious noise problem in upper floor apartments, engine noise throughout the night. Another problem is extremely soft mattresses, not ideal for body health.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ralph, Miami

Stayed 3 nights in Oct 2025

10/10 Excellent

GRACIANO JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

JACKSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location & safe area

Large room, firm and comfortable bed, air conditioning control, excellent shower, friendly staff. No kettle or cups in the room, fridge full so no room for our own stuff. No cereal for breakfast, and the same options every day. No liquid soap in the bathroom, just little shampoo and conditioner.
Stayed 6 nights in Aug 2025

10/10 Excellent

Giselle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kristal

Stayed 3 nights in Aug 2025

8/10 Good

Mariela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andreia F C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

José Augusto Barreto Filh

Stayed 3 nights in Jun 2025

8/10 Good

Leonardo

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Sidney

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito acima do preço pela qualidade geral do serviço prestado. Serviço bem na média pra baixo. Não vale a pena. Não volto a me hospedar nesse hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ótimo, faltou apenas a chaleira que tinha pedido na reserva, se eu soubesse que o hotel não tinha eu levaria a minha, uma pena. No mais atendeu as nossas expectativas, os funcionários foram bem atenciosos.
Stayed 1 night in May 2025

2/10 Terrible

piara

Stayed 1 night in May 2025

8/10 Good

J G M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os azulejos do box do banheiro estão soltando da parede.
Stayed 3 nights in May 2025

10/10 Excellent

piara

Stayed 1 night in May 2025

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Minha estadia foi breve (um pernoite), mas usufrui com tranquilidade de internet e da paz que a acomodação me propiciou.
Stayed 1 night in May 2025

10/10 Excellent

Sidney

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Adalberto

Stayed 1 night in Apr 2025

10/10 Excellent

Delcio Lage

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Apr 2025

8/10 Good

Jose Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025