The staff turned the heater on because we were a late arrival. One of the nicest gestures I remember from all the motels I have stayed in. Very comfortable, even cosy.
Unfortunately our room was not what was advertised (queen bed advertised but only double bed available) and was not clean, as well as old powerboards piggy backing off each other behind the bed, and the smoke alarm had been shoved in the back of the cupboard with no batteries.
However, staff were very ameanable when we checked out and requested a refund for our remaining nights.
The walls and carpets are rotten as the bathroom showers are leaking into the walls and into the room carpets. I talked to the staff found out they know about it and they are using silicon to stop the leaks .
I have asked why you are advertising the property on expedia if you are aware of the unsafe conditions of the rooms ,they responded that is why it's cheap. I paid $132 per night and I couldn't sleep for 6 consecutive nights as it aggravated asthma and I couldn't breathe.
I kept talking to the manger and the owner but unfortunately they refused to respond to my complaint in writing and even the owner refused to give me his name so sadly they don't hold responsibility towards their clients. They don't care about their clients welfare but they only care about their money .
Thank you and hope no one else get sick from staying at this property.
I have photos as evidence as because of the always wet carpets and walls there is also bugs
Great facilities for the price point! Older style bathrooms and rooms, but we're comfortable and clean! Thankyou for the after hours easy key access, was appreciated!!
The room smelt disgraceful was ran down. People started brawling in other rooms in the middle of the night. Paid for 2 nights left after 1. Disgusting.
The owners were nice, and check in was easy but itâs pretty dingy and unclean. There was balls of hair in on the carpet, a dead cockroach behind the curtains and the bathroom bin had been emptied but the bag wasnât changed so there was brown stuff on the bottom of the bag. Wouldnât stay here again. Needs revamp. Or better cleaning
We booked a deluxe room with king bed and when we arrived we were told we would be only getting a standard room with a queen bed but relized when we went to bed it was onlg a double bed which was uncomfortable for us. So we should get a refund for the difference we received.