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The Palmer House Resort, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Palmer House Resort, an Ascend Collection Hotel

Mountain view
Suite, 1 King Bed, Non Smoking | Living room | 36-inch flat-screen TV with cable channels, TV
Breakfast and dinner served, American cuisine
Aerial view
Indoor pool, seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5383 Main St, Manchester Center, VT, 05255
  • Place, Lye Brook Falls
    ‪11 min walk‬
  • Place, Manchester Designer Outlets
    ‪13 min walk‬
  • Place, Dana L. Thompson Memorial Park
    ‪16 min walk‬
  • Airport, Rutland, VT (RUT-Rutland Southern Vermont Regional)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually decorated, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(47 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Individually decorated, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Individually decorated, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Individually decorated, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Palmer House Resort, an Ascend Collection Hotel

A golf course, an indoor pool and a restaurant are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts and a hot tub are on-site.
The Palmer House Resort, an Ascend Collection Hotel offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Rooms open to patios. This individually decorated accommodation has separate sitting areas. A pillow menu is available. 36-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a seasonal outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Palmer House Resort, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Lye Brook Falls. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Clove + Maple
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a fireplace at reception and a vending machine
  • On-site recreation includes a golf course and 2 outdoor tennis courts
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Lye Brook Falls and Manchester Designer Outlets
The Palmer House Resort, an Ascend Collection Hotel offers its guests a golf course, outdoor tennis courts, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A seasonal outdoor pool, a hot tub, and barbecue grills are also featured at The Palmer House Resort, an Ascend Collection Hotel. Self parking is free.

This 3-star Manchester Center hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Clove + Maple – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Clove + Maple

Things to do

  • 2 outdoor tennis courts
  • 9-hole golf course
  • Fishing
  • Golf clubs/equipment
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 October to 27 May:
  • One of the swimming pools
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.49 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at The Palmer House Resort, an Ascend Collection Hotel.

Property is also known as

Palmer House Manchester Center
Palmer House Resort Motel
Palmer House Resort Motel Manchester Center
Palmer House Resort Manchester Center
Palmer House Resort
The Palmer House Resort, Ascend Hotel Collection Hotel

The Palmer House Resort, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 440 out of 929 reviews
Rating 8 - Good. 284 out of 929 reviews
Rating 6 - Okay. 115 out of 929 reviews
Rating 4 - Poor. 52 out of 929 reviews
Rating 2 - Terrible. 38 out of 929 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

4/10 Poor

Christine

Disliked: Cleanliness, property conditions & facilities
The check in staff was kind. The property is not in good shape. The staff seem to keep it as clean as possible but the furniture is very worn. The room had an unpleasant odor. The day we were a truck delivery didn’t arrive
Stayed 1 night in Dec 2025

4/10 Poor

Matthew

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The rooms and facilities were very run down. The room was mostly clean though I definitely wouldn't consider it exceptionally so. The furniture was in rough shape and stained. The pool area, especially the bathroom area was very run down. The hot tub was also full of debris and hair. When we asked for 2 additional towels from the front desk they refused. And while breakfast was promised when we booked the room it was never provided, and a different excuse was used each day as to why there would be no breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Onat

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.! Spacious and clean room.
Stayed 1 night in Jan 2026

2/10 Terrible

Josie

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We booked the room via Expedia they took the money. We showed up and they had no room available and told us money would be refunded next business day. Meanwhile we were stuck at 9pm in a tiny no gas town without a room and down 300$+. The kid at the desk offered us a muffin for our woes, then chased us to the car showing his phone which who knows what was suppose to do for us. Expedia needs to not do business. The Hampton inn next town 30m down, said this happens all the time there, so they upgraded us!
Stayed 1 night in Jan 2026

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and staff was great!
Stayed 1 night in Jan 2026

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to Manchester Center, 30min from Stratton, spacious room. Very friendly staff. While checking in we learned that the facility will close after the ski season for major renovations. We look forward to seeing the updates.
Stayed 1 night in Dec 2025

4/10 Poor

Thanh

Travelled with partner
Disliked: Property conditions & facilities
We didn’t know we need to paid the extra fee for at the end. Hot water on and off. Bed are old and a lot of noise at night
Stayed 5 nights in Oct 2025

8/10 Good

Samantha

Travelled with family and small children
The rooms were nice, my family got randomly upgraded to a suite which was wonderful (highly recommend the suites if you’re traveling with family). The staff was super friendly and responsive. The pool and hot tub leave a bit to be desired-they aren’t well maintained and the hot tub needed a good cleaning. But overall everything was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Xue Wen

Stayed 1 night in Dec 2025

2/10 Terrible

Stefan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Charged me 17$ resort fee they never told me about it!!!!!
Stayed 1 night in Dec 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The photos on the internet do not match this hotel at all. We stayed here for an out of town hockey tournament and pulled up thinking we were going to a beautiful golf resort with super cute cottages. However, we found that the rooms we were given were nothing short of a budget motel and certainly not worth the $300 we paid for. This was a very disappointing stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Marie

Stayed 1 night in Dec 2025

4/10 Poor

Timothy

Travelled with partner
Disliked: Staff & service
We stayed four nights and couldn’t get housekeeping services. I had to go to the office and get fresh towels every evening but they had no hand towels, wash cloths or tissues. Quite disappointing.
Stayed 4 nights in Dec 2025

2/10 Terrible

Aline

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We were placed in a room totally different than selected. Windows did not totally close so the room was cold. It was not very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities
Nice staff, big room, comfortable bed, walking distance to downtown-overall great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Wojciech

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice large room and beautiful grounds.
Stayed 1 night in Dec 2025

8/10 Good

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel grounds are beautiful. The indoor pool and hot tub were nice, the room was big and overall it was a good stay. The breakfast could benefit from more fresh fruit to make it healthier but it was OK.
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Staff was courteous. The room was clean.
Stayed 1 night in Nov 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom needed a deep cleaning especially the floor and woodwork. Otherwise pretty clean but coffee maker was dirty
Stayed 2 nights in Nov 2025

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic, had a lovely stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was cute, clean, and a bit dated, but I want there to hang out in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Stayed 3 nights in Oct 2025