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4.0 out of 5

"The hotel was very efficient. The breakfast room staff were excellent as was the breakfast choice. The maid visited everyday and did a good job. The o ... " More

By Justblues on Thu 18 Sep 2014

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Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 92* Per night/room 26 May - 27 May

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, Connecting Rooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Starhotels Cristallo Palace ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Starhotels Cristallo Palace

Everyone (2) Couples (4) Other (1) Friends (1)
4 out of 5

Posted by on 27 Jan 2019

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Comment from Hotel Management

19 Apr 2019 by Hotel Management

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Hotel Management

4 out of 5

Short break

The hotel was very efficient. The breakfast room staff were excellent as was the breakfast choice. The maid visited everyday and did a good job. The only draw back is the area that the hotel is located in. Not much close by and a good brisk 20 minute walk to town.

Posted by on 18 Sep 2014

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Comment from Hotel Management

17 Oct 2023 by Staff

-Dear Guest, Thank you so much for spending your time writing your fantastic feedback!We would be pleased to welcome you again in our hotel as our guest.Best regards, Front Office dept.

4 out of 5
Old hotel but correct and clean. Elevators small for the size of the hotel. Friendly and discreet service.

Posted by on 25 Apr 2024

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Comment from Hotel Management

29 Apr 2024 by Front Desk Dept.

Dear PhilippThank you for sharing your impressions of Starhotels Cristallo Palace with us.We took a good note about your feedback, thanks to your precious suggestions we can improve our service and do the best for the future.In the hope of being able to welcome you again for your next stay in Bergamo and show you our best level of service, we send our best regards.

4 out of 5

Posted by on 23 Aug 2019

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Comment from Hotel Management

24 Aug 2019 by Marco

Dear Guest, Thank you very much for taking time to share with us your feedback! Hoping to welcome you back for your next stay to our hotel we take the opportunity to send you our best regards, Marco, Front office agent

3 out of 5

Bergamo tutuksi

Hotelli sopii parhaiten niille, jotka liikkuvat omalla/vuokra-autolla. Sijainti aivan Milanoon vievän päätien varrella ja lähellä lentokenttää. Kuljetus kentälle, anivarhainkin. Huone oli todella siisti, mutta aika pieni. Ystävällinen henkilökunta.

Posted by on 13 Mar 2015

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Comment from Hotel Management

17 Oct 2023 by Staff

Dear Guest, Thank you so much for spending your time writing your feedback.We would be pleased to welcome you again in our hotel as our guest.Best regards, Front Office dept.

4 out of 5

Hyvä hotelli Bargamossa

Siisti hyvä hotelli lentokentän ja kaupungin välissä. Aamupala erittäin monipuolinen ja runsas, tällä pärjäsi pitkään. Henkilökunta avuliasta ja osaavaa. Paluulento oli meillä varhainen, mutta aamupalaboxi järjestyi klo 5.00 ja kuljetus lentokentälle hotellin puolesta. Aivan keskustaan on reilu kilometri matkaa, mutta se ei meitä haitannut.

Posted by on 17 Dec 2014

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Comment from Hotel Management

17 Oct 2023 by Staff

Dear Guest,Thank you very much for taking time to share with us your feedback! We hope to welcome you back in the near future.Best regards,

4 out of 5

Mukava yllätys kuvien perusteella tilattuna.

Aamupalalla olisi kaivattu tuoreita vihanneksia kurkkua ym.

Posted by on 12 Oct 2014

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Comment from Hotel Management

17 Oct 2023 by Staff

Dear Guest, Thank you so much for spending your time writing your feedback.We would be pleased to welcome you again in our hotel as our guest.Best regards, Front Office dept.

4 out of 5

Palaan tänne takaisin

Pidin palvelualttiista henkilökunnasta. TyynyMania -oli hieno veto. respasta sai hakea sellaisen tyynyn kun halusi. Minulle kelpasi ja tuntui hyvältä valittu tyyny.

Posted by on 22 Jul 2013

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Comment from Hotel Management

17 Oct 2023 by staff

Dear Guest, Thank you so much for spending your time writing your feedback.We would be pleased to welcome you again in our hotel as our guest.Best regards,

5 out of 5

Tasokas palvelu ja hyvä logistiikka

Sulava palvelu, hyvä aamiainen ja ystävällinen ohjaus turistin seuraavaan kohteeseen. Englanninkieli sujui useimmilta palveluun osallistuneilta hyvin. Tilat täyttivät odotukset. Maantien ja lentokentän melua kuului jonkin verran.

Posted by on 12 Jun 2013

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Comment from Hotel Management

17 Oct 2023 by Staff

Dear Guest,Thank you very much for taking time to share with us your feedback! We hope to welcome you back in the near future.Best regards,

About the Starhotels Cristallo Palace

Location Via Betty Ambiveri 35, Bergamo, BG 24126

Property Features

  • Childcare (surcharge)
  • Conference centre
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Starhotels Cristallo Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Cristallo Palace
  • Starhotels Cristallo Palace
  • Starhotels Cristallo Palace Bergamo
  • Starhotels Cristallo Palace Hotel
  • Starhotels Cristallo Palace Hotel Bergamo
  • Starhotels Cristallo Bergamo
  • Starhotels Cristallo Palace Hotel
  • Starhotels Cristallo Palace Bergamo
  • Starhotels Cristallo Palace Hotel Bergamo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.