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Scandic Neptun

3.5 star property

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Photo gallery for Scandic Neptun

Dinner served
Property preview
Junior Suite | Premium bedding, desk, iron/ironing board, free cots/infant beds
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Valkendorfsgate 8, Bergen, 5012
  • Place, Fish Market
    ‪4 min walk‬
  • Place, Bryggen Waterfront
    ‪5 min walk‬
  • Place, Hurtigruten Terminal
    ‪6 min walk‬
  • Airport, Bergen (BGO-Flesland)
    ‪19 min drive‬

Room options

View all photos for Twin Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Twin Room

8.2 out of 10
Very good
(127 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, desk, iron/ironing board, free cots/infant beds

Superior Twin Room

8.0 out of 10
Very good
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, desk, iron/ironing board, free cots/infant beds

Family Room

9.0 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, iron/ironing board, free cots/infant beds

Junior Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Multiple Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Single Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Single Room

9.0 out of 10
Wonderful
(14 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, desk, iron/ironing board, free cots/infant beds

Presidential Suite

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 3

Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Superior Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Single Room

  • Sleeps 1

Presidential Suite

  • Sleeps 2

Queen Room

  • Sleeps 2

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4.3 out of 5, Excellent, 1,501 reviews
The price is CHF 86
includes taxes & fees
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About this property

Scandic Neptun

Hotel with a restaurant, 8-minute walk to Hurtigruten Terminal
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Scandic Neptun offers 197 accommodations with a hairdryer. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Scandic Neptun. During your stay, you're just a quick walk from Hurtigruten Terminal. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Steps from Kloverhuset Shopping Centre and 8 minutes on foot from Hurtigruten Terminal
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Scandic Neptun.

This 3.5-star Bergen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Locullus – This restaurant only serves dinner.
Pascal Mat and Vin – This bistro serves lunch, dinner and light fare.
Restaurant Entre – This restaurant serves dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NOK 180 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; NOK 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Locullus
  • Pascal Mat and Vin
  • Restaurant Entre

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Comprehensive food waste policy
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: NOK 200 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NOK 200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NOK 200 per person
  • Nearby parking fee: NOK 180 per day (164 ft away)
  • Pet fee: NOK 200 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: NOK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Scandic Neptun
Scandic Neptun Bergen
Scandic Neptun Hotel
Scandic Neptun Hotel Bergen
Neptun Hotel Bergen
Scandic Neptun Hotel
Scandic Neptun Bergen
Scandic Neptun Hotel Bergen

Reviews

Scandic Neptun Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 441 out of 1004 reviews
Rating 8 - Good. 328 out of 1004 reviews
Rating 6 - Okay. 159 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

Reviews

2/10 Terrible

Carlos R.

Travelled with family
Disliked: Cleanliness, staff & service

Why do you run a hotel like this?

I’m sorry but a lot of things need to change at this hotel. To begin with, I tried to call them more than 5 times before my arrival. Nobody picked up the phone. At my checkin, I mentioned that and they were very happy to tell me that they were busy. Wow! The room was not clean. I found one bitten cookie. They didn’t make room and the reception didn’t mention to us. Just one small paper in the room about it. Basically my feeling was terrible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Sean

Disliked: Staff & service, room comfort
Over priced old hotel in a good location
Stayed 1 night in Aug 2025

10/10 Excellent

Fang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast, convenient location
Stayed 1 night in Aug 2025

6/10 Okay

Alec

Stayed 2 nights in Aug 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

8/10 Good

Alok

Travelled with family
Liked: Room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Anthony

Travelled with family
Disliked: Room comfort

Beautiful Bergen shame about the hotel

Checked in to room but opened door to discover it had not been cleaned after previous guests left. Moved to another room which was not satisfactory so eventually back in original room. No AC. Reasonably comfortable but lots of traffic noise. Breakfast ok. Nothing special other than location. Very tired hotel. Staff were all nice and handled room problems well. Wouldn’t come back and disappointed after staying at other Scandic hotels which were much better.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scandic Hotels have a generous breakfast. Even gluten free options are always available. Fresh fruit, eggs, meats breads etc. Great location walkable to everywhere even to train station.
Stayed 1 night in Jul 2025

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at the front desk. Delicious breakfast.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bergen Norway

It is a nice hotel in a great location. As typical to European rooms, they were small but adequate. The beds were comfortable. Bathrooms were nice food, breakfast buffet was excellent.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No cleaning on the weekend.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

David

Travelled with partner, Travelled with group
The hotel is conveniently located. The rooms are pretty spacious. However, there is absolutely no air conditioning and the rooms are extremely hot. Check in was slow and the front desk personnel was a bit testy. The gym had no water cooler, no towels and no air conditioning. Breakfast was rather good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, within walking distance of restaurants and the ferry
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Disliked: Cleanliness
Convenient location & lots of choice at breakfast. However, dated decor & cleanliness in communal areas (especially the stairwell) was lacking
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location downtown Bergen. Breakfast was 6 stars!
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jul 2025

8/10 Good

Christina

Located very close to main harbor. Rooms are modern and clean. This hotel is good for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Scandic Neptun has been really good for our brief stay in Bergen. It’s quite close to the harbour and about a 15 min. walk to the train or bus station. The staff have been very friendly and helpful. The breakfast was excellent. Our only draw back was the temperature in the room. It was 25 degrees, no matter what we changed the thermostat to, so the first night was a bit warm to sleep well. There was one small fan available in the room, so we got a second fan from the front desk, for the other side of the bed. Problem solved. Would recommend staying here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Liane

Travelled with family
Liked: Cleanliness, amenities
Great breakfast. Great location. Great basic hotel. Hallways were dated though.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa

Stayed 3 nights in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

End of Norway trip.

It was very nice and the breakfast was fantastic!
Stayed 1 night in Jun 2025

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room it was the right size for 2 of us. It is located not far from shopping area and docks. The breakfast buffet was top notch. We would stay there again
Stayed 1 night in Jun 2025