Overall, this apartment is beautiful and completely redone in a very nice way. It was very clean when we entered and comfortably fit our part of 6 (3 adults and 3 teens).
When I needed to contact the property manager, we emailed and they replied quickly. It was only cumbersome because that had to be done via email; it would be easier with a WhatsApp number for more direct communication.
Some areas of need improvement:
1. communication on how to find your apartment. The details were buried within a long email.
2. No apartment numbers are on any of the doors (there were many people within this building who asked for help to find where they were staying for the weekend)
3. No lights were outside of our apartment. This made it difficult to key in the correct code at night and could be a potential safety issue
4. The main door to the building didn't always shut - again a potential safety issue as the building wasn't secure from outside people. And again, without lights at night, it could feel very vulnerable.
5. The title of this ad clearly states A/C and there were two units within the apartment, but they were not working. When I contacted the manager they first told me there were no AC in the apt and then they were broken. Please either fix this or remove it from the AD/apt. People depend on this in the summer.
Also, we couldn't just open windows to sleep as we were street level and street facing, it would not have been safe. They did provide fans.