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Stay KooooK Bern City – Online Check In

Property class: 3

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Photo gallery for Stay KooooK Bern City – Online Check In

Front of property
Terrace/patio
Comfort Single Room | View from room
Lobby
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Zeughausgasse 26, Bern, BE, 3011
  • Place, Federal Palace
    ‪3 min walk‬
  • Place, Bern Art Museum
    ‪5 min walk‬
  • Place, Berner Munster
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪16 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Single Room

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room "Cozy"

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Double Room "Cozy"

9.2 out of 10
Wonderful
(27 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room ("Big")

Superior Double Room ("Big") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Double Room ("Big")

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

Premium Double Room ("High") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("High")

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("Amazing")

Premium Double Room ("Amazing") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("Amazing")

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Family Room

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

Similar properties

Exterior
NH Bern The Bristol
Old City of Bern
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.6 out of 5, Wonderful, 1,002 reviews
The price is CHF 179
includes taxes & fees
3 May - 4 May
NH Bern The Bristol

About this property

Stay KooooK Bern City – Online Check In

Express check-in, express check-out and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance.
Stay KooooK Bern City – Online Check In offers 85 accommodations with a safe and a hairdryer. This Bern hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Stay KooooK Bern City – Online Check In's great location. During your stay, you're just a quick walk from French Church. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • Steps from French Church and Prison Tower (Kafigturm)
As a guest of Stay KooooK Bern City – Online Check In, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi.

This 3-star Bern hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Things to do

  • Books
  • Foosball table

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Stay KooooK Bern City – Online Check In

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 459 out of 617 reviews
Rating 8 - Good. 100 out of 617 reviews
Rating 6 - Okay. 30 out of 617 reviews
Rating 4 - Poor. 18 out of 617 reviews
Rating 2 - Terrible. 10 out of 617 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great concept. Rooms really cool and cosy. The building itself is stunning and the decor throughout top class. The social rooms and kitchen are like a home from home. Wish we’d had more than one night. The Expedia page doesn’t do it justice. Don’t hesitate to book.
Stayed 1 night in Jan 2026

10/10 Excellent

Truc, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The common area was nice and accommodating. Luggage room had locks to secure your luggage in case you arrive early or need to depart later. The espresso machine was very very nice for us to get our drinks 24/7!! We were so happy that there's an elevator all the way to the 6th floor where our room was. The roof terrace was one flight of stairs up from there and it gave us a nice view of Old Town Bern. Highly recommend staying here.
Stairs (but there's an elevator!)
Luggage room with locks
View from roof terrace
Stayed 3 nights in Jan 2026

10/10 Excellent

Gerasimos Nicholas

Stayed 1 night in Jan 2026

10/10 Excellent

Trudee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were excellent. Room was very clean and comfortable. Common areas were great. Affordable accommodation that ticked all the boxes.
Stayed 3 nights in Dec 2025

10/10 Excellent

Krishan

very friendly staff and lot of amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Celine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a great place! ok, rooms are slightly small but given the price and location and amenities, it is value for money 1) we love that the rooms have no TV there are manual crossbows in the rooms which we play with our kids just before bedtime 2) close proximity to eateries the xmas market was just right infront of the hotel we loved the atmosphere! Rivalto, an italian restaurant nearby serves great pasta as well 3) we love the communal kitchen!! traveling with a big group of 6 meant eating out is expensive and often may be hard to find seats we love that we are able to cook in the communal area where coffee n hot chocolate and sparkling water is free flow!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandra

Stayed 2 nights in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay! Wonderful location to see all the sites .,, super friendly snd helpful staff and a lovely, warm, beautifully decorated atmosphere.
Stayed 6 nights in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

8/10 Good

charles

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexander, La Ravoire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Boris

Stayed 2 nights in Oct 2025

10/10 Excellent

Hyungseok

Stayed 3 nights in Oct 2025

10/10 Excellent

Jourdie

Stayed 2 nights in Oct 2025

4/10 Poor

Anthony

Travelled with partner
So expensive for such a tiny room. Cosy room is another way of saying small room. Please note - no tv…
Stayed 2 nights in Oct 2025

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Host was wonderful and the location is PERFECT. We look forward to staying here again!
Stayed 2 nights in Oct 2025

8/10 Good

Sally

Stayed 1 night in Oct 2025

10/10 Excellent

Vicente

Travelled with partner
Liked: Amenities
Amazing hotel and staff. Everything was perfect. Loved the room the smells and the amenities. Locatio Perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Compact, but lots of charm! Great shower, separate toilet, with sink in the bedroom area. Also desk and seating area. Very comfortable, spotlessly clean and very comfortable - slept brilliantly well. Key on app or phone, but you can also get a key card if you prefer.
Stayed 1 night in Oct 2025

8/10 Good

Navaneet

Stayed 1 night in Oct 2025

10/10 Excellent

Rati

Stayed 1 night in Oct 2025

10/10 Excellent

Aadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Staff were great and friendly. Coffee machine downstairs was a good touch. Rooms were cleaned everyday and had all basic amenities. Rooftop terrace was awesome! Would've been nice if the rooms also had their own kettle/coffee machine area.
Stayed 3 nights in Sep 2025