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The Castle Hotel

2.0 star property

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Photo gallery for The Castle Hotel

Restaurant
Family Triple Room | Bathroom | Shower, hair dryer, towels
Lounge
Family Triple Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
103 Castlegate, Berwick-upon-Tweed, England, TD15 1LF
  • Place, Old Bridge
    ‪6 min walk‬
  • Place, Berwick-upon-Tweed Town Hall
    ‪8 min walk‬
  • Place, Berwickshire Coastal Path
    ‪9 min walk‬

Room options

View all photos for Standard Single Room

Standard Single Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(19 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Suite

Standard Suite | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Suite

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Basic Double Room

Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Castle Hotel

Hotel in Berwick-upon-Tweed with free breakfast and restaurant
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception.
The Castle Hotel offers 15 accommodations with complimentary bottles of water and a hairdryer. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

The free breakfast at The Castle Hotel gets high marks from our customers. During your stay, you're just a quick walk from The Maltings Theatre and Cinema. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include coffee/tea in a common area
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of The Maltings Theatre and Cinema and Berwick's Walls
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

The Castle Hotel also features karaoke and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Berwick-upon-Tweed hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
The Castle Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Evening entertainment
  • Karaoke

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from noon - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

The Castle Hotel Hotel
The Castle Hotel Berwick-upon-Tweed
The Castle Hotel Hotel Berwick-upon-Tweed

The Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 269 reviews
Rating 8 - Good. 77 out of 269 reviews
Rating 6 - Okay. 42 out of 269 reviews
Rating 4 - Poor. 7 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An enjoyable stay

Very clean and comfortable room. Friendly and welcoming staff and lovely continental breakfast included in price. Plenty of on-street parking near the hotel and within walking disrance to.the main centre. Good value for money. Our only complaint was that the restaurant was not serving food in the evening as the chef was away. One of the reasons we had chosen the hotel was that it had a restaurant, and food choices nearby were limited unless walking some distance. Other than that, we really enjoyed our stay. Thank you
Stayed 1 night in Sep 2025

6/10 Okay

Peter

It’s basically a pub, opposite railway station, offering a basic continental breakfast, packaged cereal etc. I went instead to the Thistle-Do-Me in nearby Walkergate for a delicious inexpensive breakfast. The only time I stayed for dinner there was none available in absence of chef. I was alone in room for three and found storage inadequate and found the wi-fi too weak to use unless I went out on the landing. Older clientele but mostly fit hikers with small cases/backpacks who could negotiate the steep stairs. Heating was on but via a timer. Shower fine. Excellent access to trains and buses, hiking trails, castle and river walks along with good restaurants and shops. Great town to stay made up for average accommodation.
Stayed 4 nights in Sep 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We pleasantly surprised at The Castle hotel. It was smart inside and very comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

When I arrived I discovered that hotels.com had mistakenly mentioned parking on site but there was none - I had to pay £7 to park in the station carpark. Then when I saw the bedroom I was disappointed by the size of the room and the size of the hand basin.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic, helpful staff, close to train station
Stayed 2 nights in Aug 2025

8/10 Good

Rui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room if decor a little tired. Our tv didn’t work but three separate members of staff tried to sort it out which they did eventually. Staff lovely and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place with a very nice and helpful check in staff! Overall, room was decent and clean; although bed was not too comfortable. Excellent location to train station and walking distance to restaurants and shopping. Adorable little town.
Stayed 1 night in Aug 2025

8/10 Good

Mrs Wendy A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly and helpful...good places to walk out to
Stayed 1 night in Aug 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel and Staff

Hotel is very clean, reasonably priced and the breakfast is good. Handy for the town centre and the historic walls for a walk. Staff are super friendly and helpful. Stayed a few times now for work and always look to stay here when working in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room, good size, good continental breakfast
Shower Room
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel in good location next to train station and short walk to centre of town. Good breakfast and room was clean and modern.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Stayed 1 night in Aug 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely room Very tasteful decor Although floor was sloped... Had fabulous time at Karaoke finished off this morning with lovely continental breakfast lots of choice food very good quality. Staff lovely
Stayed 1 night in Aug 2025

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jaki

On the whole good stay. But…I believed there was free parking but I had to pay for parking at railway station opposite. And I believed I had already booked and paid for my dog but on arrival was told I owed extra. I booked through Expedia and was told by the staff at hotel that it was Expedia’s fault as they don’t take payment for dogs prior to the stay. The breakfast was only continental which isn’t made clear when booking.
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Super choice of hotel as it is near the station, so it easy to get to & from. It is also located a bit away from the main shopping area, so quieter than if nearer the town. The staff too were very friendly & helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Stayed 1 night in Jul 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good
Stayed 4 nights in Jul 2025

8/10 Good

Dr David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 3 nights. The first night we were in room 14, which had a noisy extra fan outside our window. We complained and were move to the best room in the hotel. which gave us 2 splendid nights sleep/
Stayed 3 nights in Jul 2025

6/10 Okay

Iain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This would have been a 4 if it were not for the first night being in an airless cell-like single room. The double room was exponentially better. The b&b breakfast was a continental and the pastries and coffee were ordinary. On the plus side the staff were very helpful and the location excellent for the railway station and buses.
Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Stayed 1 night in Jul 2025

10/10 Excellent

Jeanette. (Jan)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were 100and 50 percent absolutely fantastic. Nothing was a problem. I had Visa trouble and they could not do enough for me.
Stayed 3 nights in Jul 2025