2/10 Horrible
Anita
Voyage en famille avec de jeunes enfants, Voyage en famille
26 avr. 2025
Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de lâhĂ©bergement
I regret to say that my stay here has been a huge disappointment, and it seems the negative reviews were spot on. I initially reserved two rooms for my two teenage boys and another for myself and my high-maintenance 2-year-old. My goal was to ensure my boys are comfortable and can rest before their basketball tournament tomorrow, but it seems the staff had different plans.Upon check-in, the lady seemed fully aware that she was giving me only one room. I had specifically booked two twin bunk bed rooms for my boys and a separate room for myself and the baby, connected by a middle door for easy access. Instead, we were forced to squeeze into one room. Fortunately, the king-sized bed room had a pull-out couch, but the bedding was old and uncomfortable. I had to pile on three comforters just to make it bearable. The other room with the bunk beds was in terrible shape. As soon as we opened the door, it was clear it hadnât been cleaned properly for months. The sheets were used and visibly dirty. It reeked of dust, and the old furniture was nearly rotting. To make matters worse, the roomâs garage contained five cans of Coca-Cola, indicating it hadnât been cleaned after the previous occupants. Adding to the discomfort, the air conditioning in the bunk bed room was broken. Staffe attempted to cover this up with a blue blanket.The bathroom was appalling; there were chunks of drywall all over the bathtub, and the water was shut off, suggesting the staff knew this room is out of order.
Anita
Séjour de 1 nuit en avril 2025