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Hotel le Windsor Grande Plage Biarritz

4.0 star property

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Photo gallery for Hotel le Windsor Grande Plage Biarritz

View from property
Superior Room, Ocean View | Premium bedding, in-room safe, desk, laptop workspace
Front of property
Beach/ocean view
Staircase

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
11 avenue Edouard VII, Biarritz, Pyrenees-Atlantiques, 64200
  • Place, Casino Barriere
    ‪2 min walk‬
  • Place, Le Gare du Midi
    ‪6 min walk‬
  • Place, Biarritz Aquarium
    ‪9 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪4 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(39 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, Ocean View

9.0 out of 10
Wonderful
(21 reviews)
  • Ocean view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, City View

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed with Sofa bed, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel le Windsor Grande Plage Biarritz

This smoke-free hotel features a restaurant, a bar/lounge and a beach bar. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a conference centre and 24-hour room service.
Hotel le Windsor Grande Plage Biarritz offers 48 accommodations with espresso makers and a safe. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

This Biarritz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel le Windsor Grande Plage Biarritz. During your stay, you're just a quick walk from Biarritz City Hall. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy French cuisine and ocean views while dining at Chez Eugénie
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Steps from Casino Barriere and Grand Beach
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 269 square feet (25 square metres) and includes a conference centre. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel le Windsor Grande Plage Biarritz.

This 4-star Biarritz hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Chez Eugénie – Overlooking the ocean, this restaurant specialises in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 19 per day)
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 32; reservation required
  • Snack bar/deli

Restaurants on site

  • Chez Eugénie

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (269 square foot of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • On the beach

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 19 per day (164 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 32

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Qualys Hotel Windsor
Qualys Hotel Windsor Biarritz
Qualys Windsor
Qualys Windsor Biarritz
Hotel Windsor Grande Plage Biarritz
Hotel Windsor Grande Plage
Windsor Grande Plage Biarritz
Windsor Grande Plage
Hotel le Windsor Grande Plage Biarritz Hotel
Hotel le Windsor Grande Plage Biarritz Biarritz
Hotel le Windsor Grande Plage Biarritz Hotel Biarritz

Hotel le Windsor Grande Plage Biarritz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 997 reviews
Rating 8 - Good. 315 out of 997 reviews
Rating 6 - Okay. 72 out of 997 reviews
Rating 4 - Poor. 28 out of 997 reviews
Rating 2 - Terrible. 20 out of 997 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Max

Stayed 2 nights in Nov 2025

10/10 Excellent

Melody

Stayed 1 night in Nov 2025

6/10 Okay

pamela

Liked: Cleanliness
Disliked: Amenities
We were moved to la suite hotel 3 doors down they said it was an upgrade. The hotel was very bland no recetion no louge no comfort. Everywhere was painted magnolia not a picture anywhere. The breakfast was good but in the same room as the reception which was just a breakfast table. The lighting was very harsh as strip lighting. I think for the price it is very poor value for money and definitely not 4 star ! Very disappointing
Stayed 2 nights in Nov 2025

10/10 Excellent

Marin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, location and excellent breakfast buffet. We had a room with an ocean view on the 7th floor. Would definitely come back!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were given an upgrade and the junior suite was fantastic. We had space (not so good from an Eco viewpoint) and a view of the ocean. We hope that all future hotels are so comfortable.
Stayed 2 nights in Oct 2025

4/10 Poor

Stéphanie, oakville

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell, old hotel definitely not worth a 4 stars rating
Stayed 2 nights in Sep 2025

10/10 Excellent

SANG MIN

Stayed 1 night in Oct 2025

2/10 Terrible

MARIA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a 2 star not 4 stars, it is run down, unfriendly staff and the sewer smell in the bathroom and bedroom is horrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

leonid

Stayed 3 nights in Sep 2025

6/10 Okay

Isobel

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Clearly trading on its location.
Stayed 1 night in Sep 2025

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did everything they possibly could to make our stay the best it could be. 5 stars for them! The location was good and the breakfast nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shakila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel that I highly recommend for our U.S. visitors. All the rooms have an ocean view. Easy access to the beach.
Stayed 2 nights in Aug 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Thierry, Thornlands

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and with a magnificent view on the beach. Delicious breakfast, a must stay!
Stayed 1 night in Sep 2025

8/10 Good

Ruediger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, view stunning, only the smell of toilets was not ideal.
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Romas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and well-located hotel

Very clean and comfortable hotel, nice breakfast included. Good-size double room with bath products provided. Excellent central location too.
Stayed 2 nights in Sep 2025

6/10 Okay

Victoria

Travelled with partner
We were in room 107, which was below reception. Both nights (ALL night) were extremely noisy, between footsteps, doors slamming, carts rolling etc, we had NO sleep from 2:30am onwards. We tried a noise app the second night but it did not help. The hotel was lovely otherwise, so I would still recommend, but do not accept rooms 106 or 107.
Stayed 2 nights in Sep 2025

10/10 Excellent

Naim, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and location
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. The room was updated and comfortable, and it’s a very short walk to the beach, as well as shopping and restaurants super close. There were plenty of options at the included breakfast buffet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Analia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located right on the beach. Delicious breakfast and clean premises. You get fresh beach towels every day. The only con is the expensive parking. Overall I recommend this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Boris

Stayed 6 nights in Aug 2025