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Holiday Inn Express Big Rapids by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Big Rapids by IHG

Free daily buffet breakfast
Golf
Interior
Indoor pool
1 bedroom, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1005 Perry Ave, Big Rapids, MI, 49307
  • Katke Golf Course
    ‪2 min walk‬
  • Ferris State University
    ‪13 min walk‬
  • Big Rapids Riverwalk
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

7.8 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.4 out of 10
Very good
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1004)
The price is CHF 145
for 1 room
includes taxes & fees
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About this property

Holiday Inn Express Big Rapids by IHG

Hotel in Big Rapids with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Holiday Inn Express Big Rapids by IHG offers 118 air-conditioned accommodations with free newspapers and coffee/tea makers. LED televisions come with premium digital channels.

This Big Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and hairdryers can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Big Rapids by IHG. During your stay, you're just a quick walk from Katke Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym and a golf driving range
  • Steps from Katke Golf Course and 13 minutes on foot from Ferris State University
Holiday Inn Express Big Rapids by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Big Rapids by IHG. Free self parking is available.

This 3-star Big Rapids hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf driving range
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Express Big Rapids By Ihg
Holiday Inn Big Rapids an IHG Hotel
Holiday Inn Express Big Rapids by IHG Hotel
Holiday Inn Express Big Rapids an IHG Hotel
Holiday Inn Hotel Conference Center Big Rapids
Holiday Inn Express Big Rapids by IHG Big Rapids
Holiday Inn Express Big Rapids by IHG Hotel Big Rapids
Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel
"Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel"

Holiday Inn Express Big Rapids by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 200 out of 495 reviews
Rating 8 - Good. 159 out of 495 reviews
Rating 6 - Okay. 72 out of 495 reviews
Rating 4 - Poor. 39 out of 495 reviews
Rating 2 - Terrible. 25 out of 495 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Stayed 1 night in Apr 2025

2/10 Terrible

Angela

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Poor hotel but friendly staff

Staff was very friendly. Hotel lobby was nice, beyond that it needs a lot of work and updates. Breakfast variety was great but food wasn’t very warm and most drink choices were out. There was 2 out of 6 available. Pool area was in rough condition meaning walls, ceiling, rotted wood around outside doors. Hot tub extremely hot 108 degrees and cloudy(didn’t look clean) and pool chilly so couldn’t enjoy either. First room was dirty, not vacuumed(food and ear plug on floor in plain sight and next to bed) or swept, stained curtains, ripped material in headboard, carpet coming away from wall and staples exposed, mouse poop on bed. Second room not vacuumed(food on floor) or swept, glass shower doors very dirty like they haven’t been washed in weeks. Almost went and stayed at different hotel. Never been to a holiday inn express that looked like this, they’re usually top notch.
Carpet in room coming away from wall and staples exposed
Carpet coming away from wall and staples exposed
Dirty floor
Food on floor of 2nd room we moved to
Stayed 1 night in Mar 2025

4/10 Poor

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the worth the money...

The staff was not attentive, i stood at the desk waiting for someone help me for around 8 minutes just to watch what i believe was a manager come out and text in front of me and not even acknowledge i was 2 ft in front of her. None of the door handles worked the first time you tried to use them and our 'remodeled room' was trash. Only new paint which sucked. Everything in the room was clearly old as it was covered in dust and still had wrappers in the fridge from the previous people. There was literally active water dripping into the pool room when it rained by the exterior door and the hot tub jets didn't work, had many gross things floating around in it as well. Pipes and random stuff laying around....
Stayed 2 nights in Mar 2025

2/10 Terrible

Robert

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not impressed

Our bathroom was dirty under the vanity, dead bugs in the light. Garbage under the bed skirt. The pool was ice cold, there was sharp piece of plastic on the bottom of the pool my grand daughter stepped on. The hot tub was cloudy and full of hair. It also had ants into it. The paint around the top edge of the hot tub was flaking off and falling into the hot tub. The hot tub jets did not work. The ceiling had fallen in and it was cleaned up but not repaired. The chair rail in the hall had thick dust on them. The bathroom room wall looked thike it had black mold on it above the mirror.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nakia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel
Stayed 1 night in Mar 2025

8/10 Good

Quang

Stayed 1 night in Mar 2025

6/10 Okay

SCOTT, west allis

Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 3 nights in Feb 2025

6/10 Okay

Stefanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not the best

The hotel seemed to be clean and the breakfast/cafe area was very nice. Staff was friendly. They are in the middle of renovating and and we got a 'renovated' room. For some reason, they decided to replace blackout curtains with flimsy white vinly blinds that block Zero light while sleeping! It was awful! Our kids kept waking up thinking it was almost morning when it was still the middle of the night. We were all exhausted the next day. Also, the renovations looked like they were done by my 9yo. I cant believe Holiday Inn is ok with how this room was redone and put together. I will not be staying at Holiday Inns again if this is what I can expect.
Stayed 1 night in Feb 2025

8/10 Good

Duane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service
Close
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Stayed 1 night in Jan 2025

8/10 Good

Jeffrey D

Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to everything.
Stayed 1 night in Feb 2025

8/10 Good

NICKOLAS

Liked: Cleanliness, staff & service
An older hotel but overall clean and good service.
Stayed 2 nights in Feb 2025

2/10 Terrible

Nicholas

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs TLC

This place was dilapidated. multiple repairs needed in the room and in the common areas like poolside. hot tub had floaties and hair.
Stayed 1 night in Feb 2025

8/10 Good

Arie

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Feb 2025

8/10 Good

Margaretta

Stayed 1 night in Feb 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Mia

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Becky

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not staying there again

Had difficulty checking in thru mobile device. I called our hotel few days prior to stay to ask if pool was open/usable and informed yes new heater was put in few days ago. During our stay, pool temperature was cold and hot tub water was murky brown color. My kids found half eaten candy on window sill and cookies under the bed when we arrived in room. Had planned to watch NFL playoff game but could not because hotel did not have FOX available to watch. Lack of wall outlets in room, couldn’t use plug-in nightlight for kids. Tried to use room phone to call front desk, phone line unplugged and once connected received busy signal when dialing front desk for help. Biggest complaint, broken elevator for past 2 years and how it’s not a priority to repair accordingly to hotel employee. Quit being so cheap and fix it for better guest experience at hotel with 4 floors of guest rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Allie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the reception desk was outstanding! So accommodating, professional and friendly. We could tell that the hospitality industry was the right choice for her! I wish I could remember her name.
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well i thought there was a bar and grill. And apparently they closed it.
Stayed 2 nights in Jan 2025

10/10 Excellent

ZAFAR

Stayed 2 nights in Jan 2025