Quality Inn & Suites Big Rapids near University

2.5 star property

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Room, 1 King Bed, Non-Smoking, Upgrade, Not Pet Friendly | Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility
Lobby
Free daily continental breakfast
Seasonal outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

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1705 S. State Street, Big Rapids, MI, 49307
  • Place, Ferris State University
    ‪2 min walk‬
  • Place, Robert L. Ewigleben Ice Arena
    ‪5 min walk‬
  • Place, Jim Crow Museum
    ‪18 min walk‬

Room options

Standard Room, 1King Bed, Non-Smoking, Not Pet Friendly

8.6 out of 10
Excellent
(40 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non-Smoking, Not Pet Friendly

8.2 out of 10
Very good
(22 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Accessible, Non-Smoking, Not Pet Friendly

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Non Smoking, Not Pet Friendly

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non-Smoking, Upgrade, Not Pet Friendly

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non-Smoking, Not Pet Friendly, No Elevator

8.0 out of 10
Very good
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites Big Rapids near University

Hotel with free breakfast, steps from Ferris State University
A 24-hour fitness centre, a seasonal outdoor pool and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a picnic area. Weekly housekeeping is available.
Quality Inn & Suites Big Rapids near University offers 86 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Suites Big Rapids near University. During your stay, you're just a quick walk from Ferris State University. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Ferris State University and 8 minutes on foot from Robert L. Ewigleben Ice Arena
  • Pets welcome for a fee
Quality Inn & Suites Big Rapids near University offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Quality Inn & Suites Big Rapids near University also features a vending machine, a picnic area, and a fireplace in the lobby. Free self parking is available. A complete renovation of Quality Inn & Suites Big Rapids near University was completed in January 2021.

Smoking is allowed in designated areas at this Big Rapids hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - January 2021

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • Service fee: USD 1.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.69 per day
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open on 01 June and close on 04 September.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Big Rapids Quality Inn
Quality Big Rapids
Quality Inn Big Rapids
Quality Inn Suites Big Rapids
Quality Inn & Suites Big Rapids near University Hotel
Quality Inn & Suites Big Rapids near University Big Rapids
Quality Inn & Suites Big Rapids near University Hotel Big Rapids

Reviews

Quality Inn & Suites Big Rapids near University Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Property conditions & facilities

Not Our First Choice for a Future Stay

When we first arrived, we were a bit nervous about the condition of the exterior. We checked in late, and the staff member at the desk was friendly, though I did have to remind him to return my credit card after he only handed back my driver’s license. This property has two separate buildings, and our room was in the one not connected to the front desk. The key card system on that building’s door was not functioning properly, which allowed access without scanning a card—definitely a security concern. The room itself had a musty smell upon arrival. Once we turned on the AC, condensation began leaking onto the carpet. On a positive note, the whirlpool tub and shower had great water pressure and plenty of hot water. Breakfast ended earlier than we expected, so we missed out (our fault there). The pool looked clean from a distance, but we didn’t have time to use it. Overall, it served its purpose as a place to sleep for the night, but we wouldn’t go out of our way to stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Natalie

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were traveling with 2 dogs and they gave us a dog room because the bathhroom was all scratched up on the door and wall and the front door is torn up and you can see day light from under the door, we had like 5 flies in our room that we had to kill and right outside the room was a trash can that was over flowing with trash and the flies were coming in our room eveytime we opened the door. My dogs are great dogs I dont have any issues but I paid 200 for 1 night to stay in a horrible room. You should fix any damages that is done from other dogs I should not have to stay in a room like that just because i jave dogs with me. Total i paid 250 with dog fee and I will never stay here again. That is why i gave 1 star
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Stayed 2 nights in Aug 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room, clean huge bed and bathroom!!! Very comfortable, home like feel!
Stayed 1 night in Aug 2025

6/10 Okay

Lynnette

Subpar
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenn

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept hotel, beds are top notch comfortable. Easy check in/check out with very friendly staff. :)
Stayed 1 night in Aug 2025

8/10 Good

Eric

Stayed 2 nights in Aug 2025

6/10 Okay

James

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, room comfort

Lack of security

There is a gas grill shelter at the third back building where several company guests were partying and left their mess behind. They were urinating in the grass when I pulled into the parking spaces. I had to pick up glass beer bottles so we could leave the parking lot. The ice machine was not working. The entry doors do not have security locks so anyone and their brother can enter the hotel at any time. When I reported the party and garbage, the front desk said they cannot see the back building because they do NOT have security cameras back there. So anything can happen to someone unloading their car and anyone can enter the hotel at that door that does not have a security lock and they would never know. Then I found a cockroach on the sheer curtains the second night. Would not stay there again and certainly not for the price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jude, Inkster

Stayed 4 nights in Aug 2025

8/10 Good

Desaray

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Seth

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , comfortable, nice breakfast, afordable
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service
The bathtubs were very slippery. As senior citizens we will choose an ADA room next time. We were also concerned for our safety because the rear doors were not locked at night.
Stayed 6 nights in Jul 2025

8/10 Good

patrick

Stayed 1 night in Aug 2025

2/10 Terrible

Veronika

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible room. Dirty, dark smelly. Parkibg lot looked like a methadone walkin clinic
Stayed 2 nights in Aug 2025

4/10 Poor

Jean

Business traveller
This is a university town why is your place soooooo run down
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort

More for Workers, Less for Travelers

The stay was acceptable, but I would not choose to return. While the hotel has been updated with fresh paint, it still feels dated overall. It appears to cater primarily to work crews, as evidenced by the numerous construction vehicles on-site. There were also several guests sitting outside their rooms in camping chairs, smoking, which made the atmosphere feel less comfortable. Additionally, the room would benefit from a thorough deep cleaning. The front desk woman was very kind and professional.
Stayed 1 night in Aug 2025

6/10 Okay

jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Iu
Stayed 1 night in Aug 2025