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Axel Hotel Bilbao – Adults Only

4.0 star property

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Photo gallery for Axel Hotel Bilbao – Adults Only

Rooftop terrace
Lobby
Daily buffet breakfast for a fee
A room with a large window, a desk with a book titled 'Chillida', a glass of orange juice, a lamp, and a small plant.
A modern building with multiple windows and balconies, a stone wall, and a statue.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Mesedeetako Kaia 3, Bilbao, 48003
  • Place, Santiago Cathedral
    ‪2 min walk‬
  • Place, Ribera Market
    ‪3 min walk‬
  • Place, Plaza Nueva
    ‪5 min walk‬
  • Airport, Bilbao (BIO)
    ‪16 min drive‬

Room options

View all photos for Basic Room, City View

A hotel room with a bed, a desk, a chair, a potted plant, a TV, and a view of the city.

Basic Room, City View

9.8 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room

Classic Room | Down duvets, minibar, in-room safe, desk

Classic Room

9.2 out of 10
Wonderful
(50 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Views to the river

Premium Room, Views to the river | Down duvets, minibar, in-room safe, desk

Premium Room, Views to the river

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Suite, City View

A modern hotel room with a bed, a desk, a chair, and a sofa.

Classic Suite, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Axel Hotel Bilbao – Adults Only

A full-service spa, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and spa services.
Axel Hotel Bilbao – Adults Only offers 110 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ibiza Posidonia. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

With your stay at Axel Hotel Bilbao – Adults Only, you're connected to a shopping centre and just a quick walk from Bilborock. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Ibiza Posidonia
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Guggenheim Museum Bilbao and 6 minutes from San Mames Stadium
Axel Hotel Bilbao – Adults Only offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and dry cleaning/laundry services are also featured at Axel Hotel Bilbao – Adults Only.

This 4-star Bilbao hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 18.50 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Bilbao – Bilbao
AXEL HOTEL BILBAO ONLY ADULTS
Axel Hotel Bilbao – Adults Only
Axel Hotel Bilbao – Adults Only Hotel
Axel Hotel Bilbao – Adults Only Bilbao
Axel Hotel Bilbao – Adults Only Hotel Bilbao

Axel Hotel Bilbao – Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 266 out of 380 reviews
Rating 8 - Good. 84 out of 380 reviews
Rating 6 - Okay. 17 out of 380 reviews
Rating 4 - Poor. 10 out of 380 reviews
Rating 2 - Terrible. 3 out of 380 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, relaxing spa clean rooms and excellent bilingual staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area, clean room, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to the City Center. The hotel is clean, comfortable and the staff is always willing to help
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Everything was really nice, and the front of house staff were lovely
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities, location and friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities
Excellent room, nice staff and great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, atmosphere, staff and room amenities were all excellent. We loved the extra welcome touches and the beautiful shower in our suite. This was our first time staying at an Axel Hotel and we will look forward to doing so again as we travel to other cities.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with modern decor. Very clean and well maintained. Very friendly staff. Decent gym for a few days stay. Excellent breakfast selection.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Axel Hotel in Bilboa. The location, staff, amenities and property were all excellent. We especially enjoyed the beautiful, extra large shower in our room. This was our first time staying at an Axel Hotel and will definitely look forward to staying with Axel again with our future travels.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice okay hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kristina Marie

Liked: Cleanliness, staff & service, amenities
This was my first time staying at an Axel Hotel and I loved everything about it. I felt so welcomed by everyone. The room was comfortable for sleep and remote work and the location was just right. I would highly recommend staying here!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Julie Ann

Liked: Cleanliness, property conditions & facilities
Sylish and Spacious room, exceptional clean and fantastic location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Niclas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great friendly staff.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely amazing and friendly! Would highly recommend this hotel based on staff alone! Great place to stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great room - wonderful staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Donna Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great staff
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location, spacious rooms, great river views.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean functional rooms. Really good spot
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Lai hoon

Liked: Cleanliness, amenities, property conditions & facilities
Food was ok, nothing special. Coffee and staffs are superb.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mr Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff. Immediate area is great and across the river is amazing.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Rüdiger

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff, perfect location to old town, absolutely to recommend!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have really enjoyed the spa and sauna at the end of a long day walking around.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in an excellent location close to the old town.
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel in a great location
Stayed 2 nights in May 2025