29 Apr 2024 by Rakel Garcia - Front desk Receptionist
Dear Pirjo,Thank you for choosing Hesperia Bilbao. We are sorry that we could not meet your expectations properly. We look forward to welcome you again to show you all the improvements in our service.Best regards,
18 Aug 2023 by Inma-Front Desk
Dear Nora, We appreciate your feedback and are delighted to know that you had a satisfactory experience.We hope to have the opportunity to welcome you back for another exceptional stay in the future. Thank you for choosing our hotel.Warms regards,
29 Jul 2022 by Inma. Front Desk
Sehr geehrte/r Priska, Wir danken Ihnen, dass Sie sich für Hesperia Bilbao entschieden haben und freuen uns ganz besonders über Ihre gute Beurteilung. Hoffentlich können wir Sie bald wieder bei uns begrüßen. Mit herzlichen Grüßen,
29 Jul 2022 by Inma. Front Desk
Rakas Markku Kiitos paljon, kun jaoit kokemuksesi kanssamme. Mukava kuulla, että pidit lyömättömästä tilanteestamme. Ystävällisin terveisin,
18 Dec 2018 by Saioa T - Hesperia Bilbao
Dear Marianne, We greatly appreciate the time you spent to review your recent experience in our hotel, at Hesperia Bilbao, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Is always a pleasure to get firsthand knowledge of how much did you enjoy our facilities and services in general. Thank you very much for highlighting the comfort of our rooms. We would like to thank you especially for your kind words to our staff, they are always ready to help with any query and they do their work with a sincere smile. We look forward to your next stay, when we will do our best for you to enjoy another great visit. Best regards,
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 990 square feet (92 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hesperia Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Bilbao hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hesperia Bilbao offers 151 accommodations with minibars and a safe. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Cafetería Bar La Orilla – This bar only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay and Eurocard. Cash is not accepted. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
