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4.4 out of 5

"Great hotel in the centre of Bilbao. Lovely spacious room and excellent standard of cleanliness throughout the hotel. " More

By a verified traveller on Mon 17 Jun 2019

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 105* Per night/room 9 Jun - 10 Jun

Classic Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Triple Room (with Double Bed)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Sercotel Coliseo's central location. During your stay, you'll be connected to a shopping centre and just a quick walk from Gran Casino Bilbao. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 12 minutes by foot from Bay of Biscay and a 4-minute drive from Guggenheim Museum Bilbao
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Sercotel Coliseo ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Sercotel Coliseo

Everyone (11) Couples (3) Family (1)
5 out of 5
Great hotel in the centre of Bilbao. Lovely spacious room and excellent standard of cleanliness throughout the hotel.

Posted by on 17 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by Daniel Lobato. Front Office Manager.

Dear Guest: Thank you for the that you awarded us and for your favorable comments. We look forward to seeing you again in the near future. Best regards:

5 out of 5
Good location. Near lovely Restaurant’s and shops.

Posted by on 4 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Daniel Lobato. Front Office Manager.

Dear Guest: It has been a pleasure to have had you among our customers. We hope that you will visit us again soon in Bilbao, or in any of the other hotels in the chain Sercotel Yours sincerely:

3 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

23 May 2019 by Daniel Lobato. Front Office Manager

Dear Guest: First of all, we would like to thank you for taking the time to fill in our satisfaction survey. Our customers are our best reference for improvement and that is why your comments are very important to us. We hope to see you soon again in our hotel. Warmest regards.

5 out of 5
Great Location for all main areas, breakfast offer would be a good idea say for about 10 euros.

Posted by , from Liverpool on 15 Oct 2018

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Comment from Hotel Management

29 Oct 2018 by Alvaro Saiz. Director.

Dear Harvey: Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Sincerely:

4 out of 5

Good hotel near city centre

Pros: See above
Cons: All good.
Location: Area of hotel had good transport system, restaurants and shops so very impressed. Made the holiday more enjoyable.
My first visit to Bilbao was a good one and would recommend hotel to others.

Posted by , from Aberdeen, Scotland on 24 May 2018

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5 out of 5

Excellent stay except for the patchy wifi

This is our second time staying at Sercotel Coliseo. We have thoroughly enjoyed our stay this time except for the patchy wifi which we didn't experience during our previous stay. Hotel location is convenient and it's great value for the price we paid for.

Posted by on 4 Feb 2018

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Comment from Hotel Management

6 Feb 2018 by Alvaro Saiz. General Manager.

Dear Sir/Ms First of all, we would like to express our sincerest thanks for your trust and loyalty to Sercotel Hotels and for choosing our Sercotel Coliseo hotel in this second time. We follow up your observations about the wifi to the relevant department immediately. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:

5 out of 5
Alles oka

Posted by on 6 May 2022

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Comment from Hotel Management

31 May 2022 by Elena Olmo

Lieber Markus Zunächst einmal vielen Dank, dass Sie unser Haus so positiv bewertet haben. Wir vertrauen darauf, Sie wieder bei uns oder in einem der Hotels der Kette Sercotel Hotels zu sehen. MFG Ellen Olmo. Front-Office-Manager

4 out of 5
Okay

Posted by on 5 May 2022

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Comment from Hotel Management

31 May 2022 by Elena Olmo

Lieber Markus Zunächst einmal vielen Dank, dass Sie unser Haus so positiv bewertet haben. Wir vertrauen darauf, Sie wieder bei uns oder in einem der Hotels der Kette Sercotel Hotels zu sehen. MFG Ellen Olmo. Front-Office-Manager

5 out of 5

Posted by on 24 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Daniel Lobato. Front Office Manager.

Dear Guest: Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Yours sincerely:

4 out of 5
Tosi rauhallinen hotelli, ei kuulunut liikenteen melua yhtään. Sijainti oli loistava.

Posted by on 3 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by Daniel Lobato. Front Office Manager

Dear Guest: It has been a pleasure to have had you among our customers. We hope that you will visit us again soon in Bilbao, or in any of the other hotels in the chain Sercotel Yours sincerely:

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and coworking spaces. A computer station is on site and WiFi is free in public spaces. A fitness centre, a library, and a terrace are also featured at the business-friendly Hotel Sercotel Coliseo. For a fee, parking is available. This 4-star Bilbao hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • Built in 1916
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bilbao (YJI-Bilbao-Abando Train Station) (0.7 km / 0.5 mi)
  • Metro station: Abando Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Sercotel Coliseo offers 97 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property registry number - HBI01232
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 5.50 for children
  • Covered self-parking fee: EUR 22 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sercotel Coliseo
  • Sercotel Coliseo Bilbao
  • Sercotel Coliseo Hotel
  • Sercotel Coliseo Hotel Bilbao
  • Hotel Sercotel Coliseo Bilbao
  • Hotel Sercotel Coliseo
  • Hotel Sercotel Coliseo Hotel
  • Hotel Sercotel Coliseo Bilbao
  • Hotel Sercotel Coliseo Hotel Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Set meals are served in guestrooms only (no menus or public dining).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.