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Big Horn Resort, Ascend Hotel Collection

2.5 star property

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Photo gallery for Big Horn Resort, Ascend Hotel Collection

Property amenity
Desk, iron/ironing board, free WiFi, alarm clocks
Property amenity
Desk, iron/ironing board, free WiFi, alarm clocks
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
1801 Majestic Lane, Billings, MT, 59102
  • Reef Indoor Water Park
    ‪1 min walk‬
  • ZooMontana
    ‪16 min walk‬
  • Rimrock Mall
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(65 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Big Horn Resort, Ascend Hotel Collection

Pet-friendly hotel connected to the convention centre in Billings with free breakfast
An indoor pool, a bar/lounge and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Big Horn Resort, Ascend Hotel Collection offers 108 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Billings hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Big Horn Resort, Ascend Hotel Collection. During your stay, you'll be connected to the convention centre and just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and 5 meeting rooms
  • Steps from Reef Indoor Water Park and a 3-minute drive from Advanced Care Hospital of Montana
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. An indoor pool, a vending machine, and an arcade/games room are also featured at the business-friendly Big Horn Resort, Ascend Hotel Collection. Self parking is free.

Smoking is allowed in designated areas at this Billings hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.
Big Horn Bar – On-site bar. Happy hour is offered.
Shark Shack – This café is located by the pool and specialises in pizza. Open selected days.
Casino – On-site bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Big Horn Bar
  • Casino
  • Shark Shack

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's water park is accessible at a surcharge and opening hours vary by season.

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 18.00 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings

Big Horn Resort, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1007 reviews
Rating 8 - Good. 290 out of 1007 reviews
Rating 6 - Okay. 163 out of 1007 reviews
Rating 4 - Poor. 121 out of 1007 reviews
Rating 2 - Terrible. 72 out of 1007 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Harmony

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Smoke alarm was going off in the room when we arrived, talked to the front desk and supposedly a maintenance man would be right up, after waiting 40 minutes I called again to be told there was no one there to help. Luckily the head maintenance came up to help us out. Room was dirty, the office chair in the room was all worn out. For the price I won’t be staying again.
Stayed 2 nights in Mar 2025

4/10 Poor

Kirsten

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Mar 2025

6/10 Okay

Toni

Travelled with family
Liked: Property conditions & facilities, room comfort

No Pool

Very disappointed as my kids wanted a pool. The water park closed at 7, and was closed fully the next day. There is no hotel guest pool, only the water park. I would have chosen some where closer to what I needed if I knew all this.
Stayed 1 night in Mar 2025

10/10 Excellent

Raelene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great stay here. Staff is amazing!
Stayed 1 night in Mar 2025

6/10 Okay

JULIE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water park was only open 4-8pm daily. The hotel is needs updates. Was not the place to stay with 2 teenagers. The did not care for the water park. It’s geared for younger kids.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laird

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motl was fine but kids disappointed water park was not open
Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 1 night in Mar 2025

10/10 Excellent

jerold

Stayed 1 night in Mar 2025

8/10 Good

Michele

Travelled with family and small children
Liked: Amenities
Resort attached to a waterpark was a great opportunity to entertain all ages. The life guards could have been better trained, dangerous to see infants in the hot tub. Breakfast included was good. Having access to a washer and dryer was an excellent bonus.
Stayed 2 nights in Mar 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven for grandkids

Grandkids and i needed a getaway. This was prefect! Beautiful room, free breakfast, the attached Waterpark was fully enjoyable and the staff were very helpful when asked for help.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Disliked: Staff & service
Extremely loud guests above us for two nights straight. When I did call, the staff was rude and dismissive. I also think its absolutely ridiculous that you get charged $14 no matter if the water park is open 4 to 8pm or 11am to 9pm. If the park is only open less than half of a normal day, why charge the same as if it were open the whole day?.
Stayed 4 nights in Feb 2025

4/10 Poor

Andrea

Travelled with family
Liked: Staff & service
The walls are paper thin, sounds like elephants walking above you. Can hear tvs on both side along with whatever conversatIons people are having in connecting rooms. Dingy and needs a little help
Stayed 2 nights in Mar 2025

2/10 Terrible

Leiloni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were gross and cold. There was a 1yo in a lifejacket in the pool alone! He flipped and went under because the jacket was too big and I had to save him! Upstairs people were noisy all night even after I called the desk several times. It was just a rotten experience. Look at Google reviews too.
Stayed 2 nights in Mar 2025

8/10 Good

Kurt, Meeteetse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean facilities. Breakfast was good. Some hot foods could have been hotter. We were eating at 7 so its not like the food had been sitting along time.
Stayed 1 night in Mar 2025

10/10 Excellent

Linzee

Travelled with family and small children
Fairly reasonable
Stayed 3 nights in Feb 2025

4/10 Poor

Brandi, Bozeman

Been staying here for years. Worst stay of 2 nights we’ve experienced. Time to start staying somewhere else. Needs updating and customer service . Newer hotels who WANT guests have sprung up all around this one
Stayed 1 night in Mar 2025

10/10 Excellent

Raelene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay! Staff is fantastic!
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING
Stayed 1 night in Feb 2025

10/10 Excellent

Stephany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
For a resort, I guess we expected way more.
Stayed 2 nights in Feb 2025

8/10 Good

julie

Stayed 1 night in Feb 2025

2/10 Terrible

brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kaitlin

Stayed 1 night in Feb 2025

4/10 Poor

Stevie

Stayed 1 night in Feb 2025