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Hotel Svanen, Stays & BW Signature Collection

4.0 star property
VIP Access

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Photo gallery for Hotel Svanen, Stays & BW Signature Collection

Front of property – evening/night
Breakfast, lunch and dinner served
Pillow-top beds, laptop workspace, blackout curtains, cots/infant beds
Meeting facility
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Nordmarksvej 8, Billund, 7190
  • Place, Sculpturepark Billund
    ‪5 min walk‬
  • Place, Lalandia Water Park
    ‪9 min walk‬
  • Place, LEGOLAND® Billund
    ‪11 min walk‬
  • Airport, Billund (BLL)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard

Standard | Pillow-top beds, laptop workspace, blackout curtains, cots/infant beds

Standard

8.4 out of 10
Very good
(77 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort

Comfort | Pillow-top beds, laptop workspace, blackout curtains, cots/infant beds

Comfort

7.6 out of 10
Good
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort PLUS

Comfort PLUS | Pillow-top beds, laptop workspace, blackout curtains, cots/infant beds

Comfort PLUS

8.4 out of 10
Very good
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior

Pillow-top beds, laptop workspace, blackout curtains, cots/infant beds

Superior

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior PLUS.

Superior PLUS. | Pillow-top beds, laptop workspace, blackout curtains, cots/infant beds

Superior PLUS.

8.4 out of 10
Very good
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Svanen, Stays & BW Signature Collection

A restaurant, a bar/lounge and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and an arcade/games room are on-site. Housekeeping is available on request.
Hotel Svanen, Stays & BW Signature Collection offers 102 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Cots/infant beds (surcharge) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Svanen, Stays & BW Signature Collection. During your stay, you're just a quick walk from Lalandia Water Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and 6 meeting rooms
  • Within a 10-minute walk of Sculpturepark Billund and Lalandia Water Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, an arcade/games room, and room service (during limited hours) are also featured at the family-friendly Hotel Svanen, Stays & BW Signature Collection. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Billund hotel.

No 8 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • No 8

Things to do

  • Air hockey
  • Arcade/game room
  • Foosball table
  • Games
  • TV in common areas
  • Wine tasting room

Family friendly

  • Arcade/game room
  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heated floor
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 200.0 per night.
  • Cots (infant beds) are available for DKK 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 200.0 per night
  • Rollaway bed fee: DKK 200.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Billund Hotel Svanen
Billund Svanen
Billund Svanen Hotel
Hotel Billund Svanen
Hotel Svanen
Hotel Svanen Billund
Svanen Billund
Svanen Billund Hotel
Svanen Hotel
Svanen Hotel Billund
Hotel Svanen Denmark/Billund
Hotel Svanen Billund
Hotel Svanen, Billund Hotel
Hotel Svanen, Billund Billund
Hotel Svanen, Billund Hotel Billund

Hotel Svanen, Stays & BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 444 out of 1014 reviews
Rating 8 - Good. 360 out of 1014 reviews
Rating 6 - Okay. 153 out of 1014 reviews
Rating 4 - Poor. 36 out of 1014 reviews
Rating 2 - Terrible. 21 out of 1014 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Nice hotel. Close to the airport. Very good breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities
Service, room and restaurant excellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
Good location at walking distance from both Legoland, Lego House, and some restaurants. Hotel restaurant is also quite a nice dining option.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, quiet, nice breakfast. Friendly helpful staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all staff brilliant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, nice People who work for the hotel. Good breakfast.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ana Sofia

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Feb 2026
Verified

8/10 Good

Barrie

Liked: Cleanliness, staff & service, amenities
Nice staff. Basic but clean rooms. Nice shower. Great parking available. “Wine Hour” is a nice touch if you’re at the hotel at that time of the day. Would stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at this well maintained hotel. Great staff and the dining for the breakfast was wonderful! We also dined twice in the hotel restaurant and had a great meal both times. Will stay here again if we’re back in Billund!
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for stay when you visit Legoland.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely staff, food was gorgeous, made us feel so welcome
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, room comfort
A comfortable hotel with good restaurant. Above all incredibly friendly and helpful staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

POJEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel close to Lego land.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for the Airport

Grwat restaurant, lovely staff.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Kai Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasty food in the restaurant
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jens Peter

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jyrki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place next to attractions

Food was really good and was staff helpful. Location of the hotel is within walking distance of all main attractions. Only minor downside is the lack of A/C in rooms but windows can be opened on two sides of the room so that helps.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice if isolated hotel. Billund and Legoland in a reasonable walking distance.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ionut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best accomodation i ever stopped at.
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Heather

Disliked: Staff & service, amenities
This property through the photos makes it seem much nicer than it is, the property is outdated and a motel feel more than a nice hotel. The room had an incredibly strong smell, we ended up just driving back to Copenhagen rather than staying in Billund for the night. They did not honor the VIP perks we were supposed to get. Parking was easy, the room was spacious, and the TV lets you login to your own streaming service which was nice. It’s an average motel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort

Great choice for airport travellers

Love the convenience of having a nice restaurant with good food attached to the hotel. Proximity to airport is a definite plus!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Yoro

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff. Great breakfast. Just no AC if in case you make it here around summer time.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, nice facility, breakfast was delicious with a great selection and the Lego house and Lego land were within walking distance if you have kids or are a kid at heart! We really enjoyed our stay, fantastic water pressure in the shower!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet area.
Stayed 2 nights in Nov 2024