I had to cancel my booking which I did through Expedia .
Then I kept getting phone calls and texts from a landline and a mobile number while I was out with my partner and friends .
Found it very irritating especially as at the time I didnât know who it was and all I got in the text messages was ring me back .
Over 12 missed calls and texts
Very helpful staff. Our twin room was spotless and a good size and had everything we needed for our two night stay. Breakfast was included. Not a great selection of food and the bread, cheese and meat was all a little tired. Marvellous, interesting building. I would definitely stay again. I canât recommend the owners and staff highly enough.
Beautiful building full of character features. Staff couldnât have been more friendly or helpful. Room was spotless but a little dated. Huge lounge where you can sit in the evening and a lovely garden. Breakfast options were limited but the overall price is unbeatable value for money.
We were the only people staying and became snowed in during one of the heaviest snowfalls of this century.
Unfortunately, the only service offered by the hotel was a continental breakfast. We could not walk anywhere due to conditions and distance, luckily we did have food and a bottle of wine for our Sunday dinner!
The hotel and its surrounds were wonderful and made for a brilliant experience in a winter wonderland.
We enjoyed staying here again and appreciated that they tried to accommodate our requirements.
The reason why we've given a 4 star rating (instead of 5) is that compared with our first stay last year, the breakfast was very basic and disappointing. Hopefully this will improve.
Beautiful Hotel very friendly staff
Hotel in good area
In need of some upgrading or the room we stayed in
Some wallpaper peeling off wall and flaking paint on celing in bathroom with mould
Location was good. The bed we slept in was terrible, propped up with wooden blocks & very uncomfortable. Shower very slow. Reception unmanned most of the time. However did not spoil our 2 night stay too much. More professional management input needed to succeed.