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Four Points By Sheraton Bintan, Lagoi Bay

Property class: 4

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Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

A resort with multiple swimming pools, palm trees, and beachfront views.
Property video
A modern hotel with a central courtyard, surrounded by lush greenery and a view of the ocean.
A modern room with a glass wall, a pool, and outdoor furniture.
A modern bathroom with a large bathtub filled with bubbles, a view of a pool and palm trees through large windows, and a marble-tiled wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155
  • Place, Lagoi Bay Lake
    ‪10 min walk‬
  • Place, Plaza Lagoi
    ‪14 min walk‬
  • Place, Lagoi Bay Beach
    ‪15 min walk‬
  • Airport, Tanjung Pinang (TNJ)
    ‪98 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View (Balcony)

A hotel room with a large bed, a dining area with a table and chairs, and a view of the outdoors.

Deluxe Room, 1 King Bed, Balcony, Pool View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Pool View

A hotel room with two beds, a TV, a wooden door, and a large artwork on the wall.

Deluxe Room, 2 Single Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the ocean.

Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

9.6 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Balcony, Ocean View (Balcony)

A hotel room with two beds, a TV, a wooden door, and a large artwork on the wall.

Deluxe Room, 2 Single Beds, Balcony, Ocean View (Balcony)

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Terrace, Pool View (Terrace)

A modern hotel room with a large bed, a seating area with a table and chairs, and a balcony with a view of the outdoors.

Room, 1 King Bed, Terrace, Pool View (Terrace)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Terrace, Pool View (Terrace)

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Room, 2 Single Beds, Terrace, Pool View (Terrace)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Terrace, Ocean View (Terrace)

A modern hotel room with a large bed, a seating area with a table and chairs, and a view through large windows.

Room, 1 King Bed, Terrace, Ocean View (Terrace)

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Terrace, Ocean View (Terrace)

A hotel room with two beds, a seating area with a table and chairs, and a large window offering a view of the outdoors.

Room, 2 Single Beds, Terrace, Ocean View (Terrace)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Ocean View

A modern hotel room with a large bed, a seating area with a table, and a view of the outdoors through large windows.

Deluxe Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Garden View

A modern interior with a wooden ceiling, a kitchen area, a seating area with sofas and a dining table, and a view of a swimming pool and greenery.

Villa, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Ocean View

A modern interior with a pool, wooden furniture, and a view of the outdoors.

Villa, 1 Bedroom, Ocean View

  • Ocean view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View (Balcony)

A hotel room with a bed, a desk, a chair, a bench, a TV, and a view of the garden.

Deluxe Room, 1 King Bed, Balcony, Garden View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View (Balcony)

A hotel room with two beds, a TV, a wooden door, and a large artwork on the wall.

Deluxe Room, 2 Single Beds, Balcony, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Ocean View

A modern hotel room with a dining area, a living room with a sofa and armchairs, a TV, and large windows offering a view of the outdoors.

Executive Suite, 1 King Bed, Ocean View

  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Oceanfront

A modern outdoor patio with a pool table, wicker chairs, and a pergola.

Villa, 1 Bedroom, Oceanfront

  • Ocean view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Ocean View (Cabana)

A modern hotel room with a bed, a desk, a sofa, and a TV. The room has a large window with a view of palm trees and the ocean.

Deluxe Suite, 1 King Bed, Ocean View (Cabana)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Four Points By Sheraton Bintan, Lagoi Bay

Catch some rays at the beach or spend the day relaxing at Four Points By Sheraton Bintan, Lagoi Bay's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Four Points By Sheraton Bintan, Lagoi Bay offers 308 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 52-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sa'kai Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Four Points By Sheraton Bintan, Lagoi Bay, you're just a quick walk from Lagoi Bay Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy Indonesian cuisine with pool views at Rempah Kitchen, one of the property's 2 restaurants
  • Take a swim in the 3 outdoor pools
  • Indulge with facials, body scrubs or body treatments at Sa'kai Spa
  • Services include a children's club, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Lagoi Bay Beach and Plaza Lagoi
  • Free ferry terminal shuttle service
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Four Points By Sheraton Bintan, Lagoi Bay, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking is free.

This 4-star Bintan hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Rempah Kitchen – This poolside restaurant specialises in Indonesian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
El Lagoi Beach Club – This restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Ararinda Lounge – This poolside lobby lounge only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 600 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Ararinda Lounge
  • El Lagoi Beach Club
  • Rempah Kitchen

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Area rugs in room
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (229 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 2023
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Bintan, Lagoi Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 350000 per person (return)
  • Airport shuttle fee per child: IDR 350000 (return)
  • Rollaway bed fee: IDR 605000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Four Points By Sheraton Bintan, Lagoi Bay offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 55110, 8120113040783

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Four Points By Sheraton Bintan, Lagoi Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 122 out of 187 reviews
Rating 8 - Good. 47 out of 187 reviews
Rating 6 - Okay. 12 out of 187 reviews
Rating 4 - Poor. 2 out of 187 reviews
Rating 2 - Terrible. 4 out of 187 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived the hotel and the staff were very friendly and helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and the staff very nice and helpful. Had a very large choice of option for the breakfast. And the pool was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was absolutely fantastic, I would confidently say the best buffet breakfast I have ever had
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staycation. Travelled with kids and staff made my stay amazingly easy. Kids loved it
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live villa room , it was so convenient that I can swim at our private pool and also they provide 3 meals which is good that we do not need to go out buy 😊
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Brian

Liked: Cleanliness, amenities
Breakfast average, bathroom smelt like sewage.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a tranquil holiday. Good food, good drinks affordable price (from Singapore perspective) The place is beautiful. Has gym, cold bath, spa. Is very nice
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Overall a wonderful holiday, great staff, location and facilities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
The service was exceptionally attentive. Even better than the last JW Marriot i stayed at. Amazing. Credit to Devi, Yuni and the whole crew.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Coren

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, beautiful pool and beach, great breakfast. I’m so glad I made time to stay at this hotel during my trip to Singapore.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, amenities
Everything from staff behaviour to location to availability of food options including vegetarian to wonderful Spa and much more!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

you kyoung

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and it was very welcoming. Amazing breakfast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ee Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredible, food was very good, rooms were very clean
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Nicole

Beautiful hotel on a lovely beach!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, such a good place for families to visit
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Cheng Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was very disappointing. But other than that, it was a great stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cheng Mun Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was good. Make sure to book a slot on arrival. Room is spacious and clean. Had a pool facing room with the patio. Nice to sit outdoor in the evening. However if you prefer to see the sea, rooms on the upper floor with balcony would be nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maja

Liked: Cleanliness, amenities, property conditions & facilities
really enjoyed our stay. staff are so friendly and accommodating, definitely will come back again. best hotel in bintan
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Hian Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a family beach vacation
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Valentine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant getaway.

Amazing hotel near the beach.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Staffan

Liked: Cleanliness, staff & service, amenities
Very clean room.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good selection , healthy options and fresh food
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay to enjoy a quiet and relaxing getaway. Saff is amazing !!!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star staff
Stayed 4 nights in Jan 2026