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The Residence Bintan

5.0 star property

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Deluxe Villa, 1 Bedroom, Sea View | Beach/ocean view
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast served
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
  • Place, Ria Bintan Golf Club
  • Place, Trikora Beach
    ‪50 min drive‬
  • Place, Tanjung Pinang Ferry Terminal
    ‪62 min drive‬
  • Airport, Tanjung Pinang (TNJ)
    ‪41 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront | Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Beachfront

8.8 out of 10
Excellent
(3 reviews)
  • Beach view
  • 125 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront | Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(6 reviews)
  • Beach view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 131 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 107 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront | Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Beachfront

  • Beach view
  • 280 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Sea View Suite (Upper)

Flat-screen TV, toys

Sea View Suite (Upper)

9.8 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Residence Bintan

Catch some rays on The Residence Bintan's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Residence Bintan offers 127 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with single sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

A private beach and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Residence Bintan. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, manicures and pedicures or massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a steam room
  • 15.5 mi (25 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal
  • Free airport and ferry terminal shuttle service
Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Residence Bintan such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room and a fitness centre. Free self parking is available.

This 5-star Bintan hotel is smoke free.

The Dining Room – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Rica Rica – This restaurant only serves dinner. A children's menu is available. Open daily.
Pool Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle (surcharge) up to 25 kilometres
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Rica Rica
  • The Dining Room

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Snorkelling
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (484 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Residence Bintan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 800000 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. The Residence Bintan offers transfers from the ferry terminal and airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

The Residence Bintan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 339 out of 470 reviews
Rating 8 - Good. 104 out of 470 reviews
Rating 6 - Okay. 16 out of 470 reviews
Rating 4 - Poor. 8 out of 470 reviews
Rating 2 - Terrible. 3 out of 470 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chitra

Friendly and warm staff. The room was spacious and clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark J

Travelled with group
Liked: Cleanliness, staff & service, amenities
Third stay and always a very relaxing stay. Friendly staff always smiling and willing to help. Beautiful room and strongly recommend getting the pool villa. Though its not fully covered by more trees or bamboo fence, but its still nice to have a relaxing pool facing the beach. Amazing food too at Rica Rica restaurant. Its a must try Indonesian fusion style. Every meal are perfection inlcuding the desserts. Will come back again next year.
Stayed 2 nights in Nov 2025

10/10 Excellent

Monika

Liked: Staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
The room was beautiful and it was spotless. The staff were super-friendly but there seemed to be a lot of new trainees making small mistakes. We picked a very quiet week with very few other guests, often we were the only ones in the dining room. There were great meals and ok meals.
Stayed 6 nights in Oct 2025

10/10 Excellent

HIDEKI

Stayed 2 nights in Oct 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a relaxing long weekend getaway - staff are gracious and helpful - grounds well kept and great amenities
Stayed 3 nights in Oct 2025

10/10 Excellent

AUN LING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Peaceful and Luxurious Escape at Residences Bint

We had an amazing stay at Residences Bintan and would highly recommend it to anyone looking for a quiet, relaxing getaway. From the moment we arrived, everything was smooth and welcoming. The Room was spacious, clean, and beautifully designed, with modern comforts and a garden view. The staff were outstanding – friendly, attentive, and always ready to help with anything we needed. Whether it was arranging transport, suggesting activities, or delivering meals, they made us feel taken care of without being intrusive. We loved the peaceful surroundings. It’s far from the busy tourist spots, which makes it ideal for relaxing and recharging. The beach nearby is quiet and clean, and we felt like we had our own private paradise. Night time good for star gazing. Overall, Residences Bintan is a hidden gem – perfect for couples, families, or even solo travelers who want a luxurious and peaceful escape. We’re already looking forward to our next visit!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jocelyn

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Muhammad Faiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Belkan

Stayed 6 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd stay and will be back

My second stay and will come back again. Very comfortable villa with pool and food were amazing both room service and dining. Coming back again in few week time for another nearby quick getaway.
Stayed 2 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Dehui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this place for our wedding anniversary. The communication from the staff were excellent and they've been checking out on our stay through whatsapp and communicating all the matters promptly. They also sent in a complimentary cake and room decorations during our anniversary. The service is great and food was good too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandeep, St. Johns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Jul 2025

10/10 Excellent

John, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay, a place I would consider visiting again. Fantastic room (upper level ocean view single br). Good spa (great foot massage). Various activities, including walking the farm, off-site tours like the firefly tour wetook. Only disappointment was the Rica Rica dinner (food pretty good, room and service ok). Also, walks to outlying rooms not shaded, probably to protect views. Breakfasts were very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pooja

Stayed 2 nights in Jun 2025

8/10 Good

Devendra

Liked: Cleanliness, amenities, property conditions & facilities
The food can be imprive
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beach view chalet, absolutely beautiful and a lot vely get away from everything stay. House keeping could be a bit hot hot and miss in that didn't refill toilet paper, tea, coffee etc, no hot water in shower, tv/internet dodgy at best But, in saying all that we adored our villa itself and would stay again simply for the bliss of no interruptions and natural beauty.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sangita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal getaway destination for a relaxing vacation. The accommodation and hotel grounds were beautiful and atmospheric. The staff were welcoming, friendly and attentive. The spa experience was luxurious and tranquil. Sumptuous breakfast buffet with a wealth of options. Overall it was an amazing stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

y

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
friendly kindly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The rooms and private outdoor spaces are so lovely! The restaurant food options were perfect. Every staff I crossed paths with was outgoing, polite and helpful. Super happy this was our unwinding spot after weeks of travel. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Philip Wei Yuen

Liked: Cleanliness, staff & service
Amazing staff and food really is great . All cuisines are all done equally well. Rare that a hotel can produce such restaurant level food consistently across all cuisines
Stayed 3 nights in Apr 2025