Collection Hotel Birmingham

3.0 star property

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Photo gallery for Collection Hotel Birmingham

Lobby
King Superior, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing
Lobby
Restaurant
Dining

Reviews

5.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
263 Hagley Road, Birmingham, England, B16 9NA
  • Place, Hagley Road
    ‪1 min walk‬
  • Place, Birmingham Botanical Gardens
    ‪18 min walk‬
  • Place, Broad Street
    ‪5 min drive‬
  • Airport, Birmingham (BHX)
    ‪34 min drive‬

Room options

King Superior, 1 King Bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Queen Standard, 1 Queen Bed

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Standard Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds
  • Free Wi-Fi

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About this property

Collection Hotel Birmingham

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning.
Collection Hotel Birmingham offers 73 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Collection Hotel Birmingham, you'll be within walking distance of Broad Street. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • Just a 2-minute drive from Broad Street and a few minutes from Utilita Arena Birmingham
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly Collection Hotel Birmingham also features laundry facilities, dry cleaning/laundry services, and a front desk safe. For a fee, parking is available.

This 3-star Birmingham hotel is smoke free.

The Edgbaston Bar – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Edgbaston Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Collection Birmingham
Collection Hotel Birmingham
Collection Birmingham
Clarion Collection Birmingham Hotel Birmingham
Collection Hotel Birmingham Hotel
Collection Hotel Birmingham Birmingham
Collection Hotel Birmingham Hotel Birmingham

Collection Hotel Birmingham Reviews

Reviews

5.6
Rating 10 - Excellent. 104 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 233 out of 1002 reviews
Rating 4 - Poor. 207 out of 1002 reviews
Rating 2 - Terrible. 236 out of 1002 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gennette

Liked: Cleanliness, staff & service
Disliked: Amenities
Would of liked food on site breakfast
Stayed 3 nights in Oct 2022
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated hotel, pictures on website are old.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Georgia

Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotels I've ever stayed in
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning, no breakfast, room and area dodgy. No sleep. However will say check in staff were efficient and polite.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Caroline

Disliked: Property conditions & facilities, room comfort

Average but overpriced

Average hotel, only good for 1 or 2 nights. Overpriced considering there’s no on site restaurant. The room did have a fridge. Pillows very flat and mattress very lumpy. Bathroom was in need of a deep clean. Security guard on the door checking guests on late nigh return
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

Worst hotel I ever stayed in, dirty and stinky, cant get towels upon request, the light switch exploded so we were moved to another room and the light exploded there again. The maid was rude af and barged in loud every morning and on my final day they charged me 10 pounds because I checked out 5 min late
Stayed 6 nights in Jul 2022
Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

cheap and cheerful

The room itself was clean enough, the bathroom however was a state, mouldy and a strong whiff of urine. The "waterfall" shower head decided to fall off over my head as well and smash my toe, had a crack in the fitting and had been precariously fixed, a case of not my problem ended up in my foot being badly hurt.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Lynne

Disliked: Property conditions & facilities

Ok stay

Disappointing as not as described on website. No restaurant. Had to ask for more teabags. No luxury toiletries or marble bathroom....no luxury whatsoever. No bathrobes and had to ask for bigger towels. It was clean and comfortable and for what we got correctly priced ....but definitely needs to correct the description on the website.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Charlie

Liked: Cleanliness, room comfort
We had a 2pm check in, got there at 2.30 and the room was not ready. Rang up to book a car park space was told there would be no need as they never have a problem with parking, got there and the car park was full. Had to wait for both a room and parking.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Kyis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated mouldy room

Dingy dated room. Toilet and bathroom silicone around tiles had mould the hand shower was broken water gushing out everywhere. Lime scale shower head. They had 2 late night wedding in a row noise and drunking people in the car park. Bed was not comfy
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Gayle

Liked: Cleanliness

Was ok, I'd go back.

The first couple of nights was very, very noisy, slamming of doors, men and women shouting at each other from across the corridor (they were same party). Last 3 nights were nice peaceful. The pillows were awful, flat like pancakes but the linen was very clean, bed quite compfy. The cleaners came everyother day, gave me clean towels every time. I was very pleased to see a small fridge in my wardrobe (which I used). The hairdryer was fantastc, better than mine. I went out for food everynight. Over all it was ok, I'd go back.
Stayed 5 nights in Sep 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting. Avoid at all costs.

Absolutely disgusting. Not been cleaned in months. Mould on walls. Dirty sheets. Bathroom green and black with damp. Customer service non existant. Rude ignorant staff. Refused to stay and awaiting refund.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities

Overall review of facilities.

Room looked tired, bed linen past its sell by date. shower to hot, controls did work properly to make it cooler. The mini fridge in the room wasnt working properly and whichever way you turned the temperature gauge it didnt make the fridge cooler. Used the public toilet downstairs in the lobby was in a terrible state. Presumably from a function from the night before.
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

william

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Make sure you get a tetanus before.

This was by far the worst hotel I have ever stayed in. The place if filthy and everything is broken. Our bed sheets were filthy and when we spoke to reception they handed us sheets and told us to change them ourselves as they the didn’t have any staff on. The place stank of weed. The light fittings were all broken. The shower door fell off. The public areas are ridiculous. The pictures are not a representation of the hotel in the slightest. The walls in the room by the bed were filthy with splashes of bodily fluids of different colours. Stay clear.
Stayed 3 nights in Oct 2022
Verified

6/10 Okay

Gena

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs to be renovated right away, I could see that up grades where carried out on the bathrooms recently but the remainder of the hotel is in urgent need of repair.
Stayed 5 nights in Jul 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

Hot, smelly hotel which was dirty and ancient looking. Dark wood paneling, broken furniture, revolting curtains that I didn't even close because I didn't want to touch them! Marked walls, stained carpet and the most revolting headboard I have ever encountered!
Stayed 4 nights in Jun 2022
Verified

6/10 Okay

DJ

Liked: Staff & service
Reasonable value for money.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities

Never again!

Hotel is tatty and dirty. Gaffer tape holding carpets together and not been painted in years. Cobwebs and inspects splattered onto walls in room 1015. Corridor stinks of marijuana. A really bad experience and never to be repeated.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Damir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Damir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep doing a good job
Stayed 6 nights in May 2022
Verified

2/10 Terrible

Andy

Disliked: Cleanliness, room comfort
Was an old hotel which needed a lot of work to it. Parts of it were dirty and needs updating
Stayed 1 night in May 2022
Verified

8/10 Good

Tshegofatso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place and near shops
Stayed 5 nights in May 2022
Verified

4/10 Poor

Martin

Liked: Staff & service
Disliked: Cleanliness
Service was good but room was dirty hole in bathroom door carpet was so dirty and stained walls had dirty marks on bit disappointed
Stayed 2 nights in May 2022
Verified

8/10 Good

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in May 2022
Verified

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort

Dated!

Dated and dirty. Stains all over the carpet in my room. So cold in the room in the evening too.
Stayed 1 night in May 2022