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Comfort Inn Birmingham

3.0 star property

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Photo gallery for Comfort Inn Birmingham

Exterior
Standard Room, 3 Single Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated
Business centre
Lobby
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Station Street, Birmingham, England, B5 4DY
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, O2 Academy Birmingham
    ‪6 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Airport, Birmingham (BHX)
    ‪27 min drive‬

Room options

View all photos for Room

Premium bedding, Select Comfort beds, individually decorated

Room

  • Sleeps 2

View all photos for Room

Premium bedding, Select Comfort beds, individually decorated

Room

  • Sleeps 1

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, individually decorated

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, Select Comfort beds, individually decorated

Standard Single Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Standard Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Quite Double Room, Non Smoking

Quite Double Room, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Quite Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Room

Premium bedding, Select Comfort beds, individually decorated

Room

  • Sleeps 2

View all photos for Room

Premium bedding, Select Comfort beds, individually decorated

Room

  • Sleeps 2

View all photos for Room

Premium bedding, Select Comfort beds, individually decorated

Room

  • Sleeps 3

View all photos for Room

Premium bedding, Select Comfort beds, individually decorated

Room

  • Sleeps 2

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Bar (on property)
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  • Restaurant
  • Air-conditioning
  • Gym
4.6 out of 5, Wonderful, 1,242 reviews
The price is CHF 79
includes taxes & fees
24 May - 25 May
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About this property

Comfort Inn Birmingham

Along with a bar/lounge, this hotel has a snack bar/deli and a business centre. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk and express check-in.
Comfort Inn Birmingham offers 40 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Birmingham. During your stay, you're just a quick walk from Bullring & Grand Central. Free WiFi in public areas, a bar and a business centre are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Within a 15-minute walk of Bullring & Grand Central and Broad Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. The business-friendly Comfort Inn Birmingham also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-in.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1950
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Birmingham Comfort Inn

Comfort Inn Birmingham

Comfort Inn Hotel Birmingham

Comfort Inn Birmingham Hotel

Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Hotel

Comfort Inn Birmingham Birmingham

Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Reviews

Reviews

6.8
Rating 10 - Excellent. 171 out of 1002 reviews
Rating 8 - Good. 317 out of 1002 reviews
Rating 6 - Okay. 267 out of 1002 reviews
Rating 4 - Poor. 144 out of 1002 reviews
Rating 2 - Terrible. 103 out of 1002 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Bob

Hotel is in need of renovation, window frame was broken. Room was very small and not very quiet. One thin pillow provided. Only positive was very well located to Birmingham new street station.
Stayed 1 night in Feb 2026

2/10 Terrible

Tracey

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was very much the worse for wear. Tatty, dirty, and dated. On arrival our booking was incorrect and we then had to wait for our room. While waiting we felt very uneasy as there were several single men, obviously worse for wear and possibly homeless coming and going. When we got our room, it was at the highest, most isolated part of the hotel, leaving us feeling very unsafe. The room itself was awful. Tiny. It was also dated and worse for wear. We immediately checked out and went elsewhere. I have no issue with people who need it, such as the homeless, being given hotel rooms. However in this case the hotel should not be renting to the public. It is unfair and degrading to them and they deserve privacy and comfort as much as the next person.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Hotel room very clean. Could f done with bottled water for coffee
Stayed 2 nights in Nov 2025

4/10 Poor

Peter, Birmingham

Liked: Amenities, property conditions & facilities
The room was good but when I returned for the second night all my belongings had been removed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kayvan

Stayed 1 night in Nov 2025

10/10 Excellent

Sally

Stayed 1 night in Oct 2025

8/10 Good

Frances

Business traveller
Liked: Cleanliness, staff & service, room comfort
Noisy as close to Station but staff friendly . Cheap rooms comfortable stay
Stayed 1 night in Oct 2025

6/10 Okay

Melvyn

Stayed 1 night in Sep 2025

8/10 Good

Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good standard.

Very friendly and helpful staff. Room good standard.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 3 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chinedu

Stayed 1 night in Aug 2025

10/10 Excellent

Niall

Stayed 1 night in Aug 2025

8/10 Good

Juan, Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, great staff..
Stayed 6 nights in Aug 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Convenience

Always use this hotel . Drop bags of as we traveled by train. Then visit family who live in John Bright Street.
Stayed 1 night in Aug 2025

8/10 Good

John, Llanfyllin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great for the station what i didn’t like was there was loud music on below but overall i enjoyed my stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Khizar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Iain

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Neville

Disliked: Staff & service, property conditions & facilities
The property was old and certainly dated. The staff appeared to be just filling in time to get paid. The button on the toilet cistern stuck and when i reported it the reply was tomorrow or tonight i said we would have a toilet for the night so he came and spent at least 15 minutes to fix it. The first room they showed us was extremely poor and we refused it and took another room. The bed was terrible. The photos of the place may not be forged but certainly enhanced. WILL NOT BE BACK
Stayed 2 nights in Jul 2025

8/10 Good

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calm and friendly

The hotel was clean and comfortable. On a stiflingly hot night, air conditioning would have been lovely. But I managed to open a couple of windows. It was great to be able to make tea and I especially valued having a Bible in the drawer - lovely friendly touch and I opened it at random and found it calming to sit there reading a Psalm!
Stayed 1 night in Jul 2025

2/10 Terrible

ANDREW

Disliked: Cleanliness, property conditions & facilities, room comfort

No comfort at the comfort inn

Title says it all
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy outside, but that is out of your control! Great stay, will use again! Thank you.
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Noisy. Horrible.
Stayed 1 night in Jun 2025

2/10 Terrible

Emma

Disliked: Property conditions & facilities, room comfort

No comfort at Comfort Inn

This hotel’s only redeeming feature is its proximity to Birmingham New Street Station. It’s not been invested in for years. Smells like a care home, is noisy and lumpy pillows. If you can sleep anywhere and don’t care for comfort it’s for you. But if you have any more time to walk I would advise avoiding this place. Feels like a hostel.
Stayed 1 night in Jun 2025