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Copthorne Hotel Merry Hill Dudley

4.0 star property

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Photo gallery for Copthorne Hotel Merry Hill Dudley

View from room
Reception
Standard Room (Waterfront Family KingBed + SingleBed) | 1 bedroom, in-room safe, desk, laptop workspace
Lunch and dinner served, British cuisine
Terrace/patio

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Merry Hill
    ‪3 min walk‬
  • Quest
    ‪12 min walk‬
  • Black Country Living Museum
    ‪6 min drive‬
  • Birmingham (BHX)
    ‪37 min drive‬

Room options

View all photos for Club Room (Family with King Bed + Single Bed)

1 bedroom, in-room safe, desk, laptop workspace

Club Room (Family with King Bed + Single Bed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Club Room, 1 King Bed (Waterfront)

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Waterfront)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.4 out of 10
Very good
(56 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Club Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room (Waterfront Family KingBed + SingleBed)

1 bedroom, in-room safe, desk, laptop workspace

Club Room (Waterfront Family KingBed + SingleBed)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room (Family with King Bed + Single Bed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

View from room

Standard Room, 1 King Bed (Waterfront)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Merry Hill Dudley

Eco-certified hotel with steam room and spa services
A restaurant, a bar/lounge and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service and a business centre are on-site.
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Merry Hill Dudley. During your stay, you're just a quick walk from Merry Hill. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Faradays
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a steam room
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • 7 minutes by foot from Merry Hill and a 4-minute drive from Saltwells Nature Reserve
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the eco-certified Copthorne Hotel Merry Hill Dudley. Parking is available for a fee.

This 4-star Brierley Hill hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Faradays – This restaurant specialises in British cuisine and serves lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 02 January:
  • Dining venue
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that the cost of an extra bed does not include breakfast.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1006 reviews
Rating 8 - Good. 324 out of 1006 reviews
Rating 6 - Okay. 134 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ashok

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

A

First the room was not clean to the standard the shampoo pkts empty were still there when we walk in the room, At night the flys were around!
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at copthorne

Great service from the restaurant staff with very friendly and couldn't do enough.
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Rooms clean. Hotel in a great location,
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
I stay regular and very good each time .
Stayed 1 night in Apr 2025

4/10 Poor

Johanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for an overnight stay.

Great place for an overnight stay. Convenient location. Room facing the water was quiet & comfortable, and had a great night's sleep.. Check-in was friendly but rather slow (15 mins) with 2 people ahead of me, even though I'd completed the forms prior to my arrival. Car park is paid (£6) - not free as advertised on the Hotel.com site - this was introduced in January apparently. Generous breakfast although an issue with the toasting machine, but the staff were very helpful in trying to resolve it (although it was still burning one side!). Would definitely stay again if I was working in the area.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Not 4* niceness :(

I booked here for a work trip and saw it was 4* with a spa, everything is completely dated and it felt like a suped up Travelodge rather than a plush spa hotel. Thin and crispy towels in the room, spa was more of a council leisure center vibe. Staff were lovely though.
Stayed 1 night in Apr 2025

6/10 Okay

Nekeishia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Lovely friendly staff just the noise at night from nightclub first night then a load of singing guests the next night. Meant very disturbed sleep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room for a great price - always stay here when in the area
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sunil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short trip to see the circus.

Friendly, helpful staff. Very clean room with toiletries included. Short walk from merry hill shopping centre.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Dr Moises

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good staff lovely hotel
Stayed 1 night in Mar 2025

10/10 Excellent

james

Stayed 1 night in Mar 2025

6/10 Okay

Alma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mould around the air vent in the bathroom, stains on the chair and curtains. Also the curtains wouldn’t close all the way leaving a gap in the middle. It was cheap but not cheerful.
Stayed 1 night in Mar 2025

10/10 Excellent

Katarina

Travelled with family
Liked: Cleanliness, staff & service

A room with a view

Nice location but this hotel is thirty years old and looks it in a few places
Looking out over the waterfront
Looking back from the waterfront
Stayed 1 night in Feb 2025

2/10 Terrible

J

Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Stayed 2 nights in Feb 2025

6/10 Okay

Liam

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025