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Copthorne Hotel Merry Hill-Dudley

4.0 star property

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Photo gallery for Copthorne Hotel Merry Hill-Dudley

Front of property
Lunch and dinner served, British cuisine
Exterior
Fitness facility
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Place, Merry Hill
    ‪5 min walk‬
  • Place, Quest
    ‪14 min walk‬
  • Place, Saltwells Nature Reserve
    ‪17 min walk‬
  • Airport, Birmingham (BHX)
    ‪53 min drive‬

Room options

View all photos for Standard Room (Family with King Bed + Single Bed)

A hotel room with two beds, a desk with a computer, a chair, and a large mirror.

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

Standard Room, 1 King Bed (Waterfront) | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed (Waterfront)

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

Standard Room (Waterfront Family KingBed + SingleBed) | In-room safe, desk, laptop workspace, soundproofing

Standard Room (Waterfront Family KingBed + SingleBed)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(73 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Merry Hill-Dudley

A restaurant, a bar/lounge and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service and a business centre are on-site.
Copthorne Hotel Merry Hill-Dudley offers 138 accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Merry Hill-Dudley. During your stay, you're just a quick walk from Merry Hill. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Faradays
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a steam room
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • 6 minutes by foot from Merry Hill and a 4-minute drive from Saltwells Nature Reserve
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the business-friendly Copthorne Hotel Merry Hill-Dudley. Parking is available for a fee.

This 4-star Brierley Hill hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Faradays – This restaurant specialises in British cuisine and serves lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 02 January:
  • Dining venue
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that the cost of an extra bed does not include breakfast.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill-Dudley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1006 reviews
Rating 8 - Good. 318 out of 1006 reviews
Rating 6 - Okay. 127 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shelly

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with good facilities!
Stayed 1 night in Jan 2026

8/10 Good

Corey

Liked: Cleanliness, staff & service, amenities
Overall, I had a good experience at the hotel. The staff were very friendly and helpful throughout my stay. There was a small technical issue during check-out, but it was handled quickly and professionally with no problems afterwards, which I appreciated. The facilities were clean and well maintained, and I had no complaints regarding cleanliness or general comfort of the hotel. There were a few areas that could be improved. Firstly, I stayed on the top floor and found the heating in the room wasn’t very effective. Even when turned up to the maximum, it didn’t warm the room enough to feel comfortable, and it seemed to be a standardised system with limited control. Secondly, the breakfast menu was quite limited for non-pork options. It would be great to see more variety such as chicken sausages, turkey rashers, vegan options, and possibly scrambled eggs to cater for different dietary preferences. Lastly, at the bar I ordered a pint of Madri, but it tasted quite watered down compared to what you would normally expect. Aside from these points, my stay was pleasant overall.
Stayed 2 nights in Jan 2026

6/10 Okay

Jon

Liked: Cleanliness, staff & service, amenities
Staff fine room slightly dated but nice enough Good gym but some equipment clearly not well maintained Why do you have to check in on line and again when you arrive And as for having to pay to park, who likes hidden charges
Stayed 1 night in Jan 2026

10/10 Excellent

Aron

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Clean and good staff
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities
very clean and tidy
Stayed 1 night in Jan 2026

8/10 Good

michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon

Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Harpreet

Stayed 1 night in Jan 2026

8/10 Good

Connor

Stayed 1 night in Jan 2026

8/10 Good

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

Kerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Really pleasant hotel staff. All facilities were working. Excellent stay
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Stayed 2 nights in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

8/10 Good

Deborah Marshall

Liked: Cleanliness, staff & service, amenities
Extremely helpful staff.
Stayed 3 nights in Dec 2025

8/10 Good

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Answered any questions politely
Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities
We love this hotel, good value and good size room, plus having the pool is really great , old skool decor but we love it. Post modernist interiors that we really enjoy! Hope they don't update it, the decor is now trendy in a post modernist nostalgic way
Stayed 1 night in Dec 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms at the Copthorne Hotel Dudley are modern, spacious, and offer great views. While some areas feel slightly dated, they still represent excellent value for money. Breakfast is available, although parking does come at an additional cost. One of the standout features is the size of the rooms, which are noticeably larger than many city hotels. On each stay, I’ve appreciated the thoughtful touches such as bathrobes, complimentary shampoos, and other comforts. The large television added to the comfort of the room and made the stay particularly enjoyable. Overall, it was a very pleasant and comfortable stay for both me and my partner.
Stayed 1 night in Oct 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2025

8/10 Good

Gerard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room only, room was to satisfaction along with checking in process
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Room was lovely spacious and very clean
Stayed 1 night in Dec 2025

2/10 Terrible

Matthew

Stayed 1 night in Dec 2025