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Hotel Indigo Birmingham Five Points S - UAB by IHG

4.0 star property

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Photo gallery for Hotel Indigo Birmingham Five Points S - UAB by IHG

Welcome to Hotel Indigo, where a spacious seating area and large window offer a view of the street outside.
Cozy seating area with sofa, armchairs, and dining table.
Welcome to our lobby, featuring a reception desk and amenities display, with a refrigerator and minibar available for guests.
Two double beds with matching headboards, a large artwork, and a desk with a lamp and telephone.
Hotel Indigo features a modern glass facade with a prominent entrance and brick exterior.

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • Bar
  • Breakfast available

Explore the area

Map
1023 20th Street South, Birmingham, AL, 35205
  • UAB Hospital
    ‪11 min walk‬
  • University of Alabama at Birmingham
    ‪11 min walk‬
  • Birmingham Zoo
    ‪3 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Indigo Birmingham Five Points S - UAB by IHG

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a business centre.
Hotel Indigo Birmingham Five Points S - UAB by IHG offers 63 accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Birmingham Five Points S - UAB by IHG. During your stay, you're just a quick walk from Kirklin Clinic. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from University of Alabama at Birmingham and a 2-minute drive from McWane Science Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, gift shops/newsstands, and concierge services are also featured at the business-friendly Hotel Indigo Birmingham Five Points S - UAB by IHG. Parking is available for a fee.

This Art Deco Birmingham hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Hotel Indigo Birmingham Five Points S - UAB by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 38 per day)
  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 November to 24 November:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults and USD 5 to 30 for children
  • Covered self-parking fee: USD 38.00 per day (in/out privileges)
  • Valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Highland Ascend Collection
Highland Downtown/UAB Ascend Collection
Highland Hotel
Hotel Highland
Hotel Highland Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
Highland Downtown/UAB Ascend Collection Birmingham
Hotel Highland Birmingham
Highland Birmingham
Hotel Highland Downtown UAB Birmingham
Hotel Highland Downtown UAB
Highland Downtown UAB Birmingham
Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo S UAB
Indigo Birmingham Five Points S UAB
Indigo S UAB
The Hotel Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo Birmingham Five Points S UAB an IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Birmingham

Hotel Indigo Birmingham Five Points S - UAB by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 398 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 110 out of 1002 reviews
Rating 2 - Terrible. 120 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sheronda

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Sam

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Vell

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice area and a nice hotel on the surface. A few things that weren’t good though: - AC is not controlled in the room. It got super hot at night and we had to call reception in the middle of the night to adjust it. - no drinking water available, only ice. - Elevator controls were broken on 6th floor so we couldn’t call the elevator. - It was super loud at night due to motor bikes revving outside even at 2am. Restaurants in the area were great.
Stayed 1 night in Apr 2025

6/10 Okay

Stefanie

Travelled with family and small children
Liked: Staff & service
The staff was amazing! However, the room and common areas were not clean. Also, it is a noisy area due to the night life and not a place you want to walk at night or alone. There were homeless people living in the parking garage.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not book

Will never book this location again. Room dirty no heat or AC hole in the floor by bathroom tile pulled up in the hallway. I could go on and on.
Stayed 1 night in Apr 2025

2/10 Terrible

vicky

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This was not the girl trip we thought we were going to have. First all let me at least give compliments to the staff. They were extremely professional and accommodating as much as they could. Especially valet staff. Very professional and helpful. However, this building is in desperate need of a upgrade. Elevator did not show what floor you were on due to broken screen. Only one worked. The rooms are also extremely small for a standard compared to under chains. The parking is horrific so to charfe $41 a night is ridiculous. But i gotbto also say hats off to chef at cafe. Very good food and warm host. Great location. Would get better ratings if building and parking was upgraded.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Karlos, Bham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jodi

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building. One working elevator that everyone including staff used. Unfriendly or better yet, didn’t seem like they wanted to be there staff. No air controls in the room. Had to call front desk to change the temperature in the room. Shower didn’t hold the water in. Floor would be soaked. Just over all not the best experience, especially for the money. Also, online photos didn’t lineup with how the building and interior actually looked. Will not be staying there again.
Stayed 2 nights in Mar 2025

6/10 Okay

Bill

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed for 3 nights, and overall it was okay. We had a suite it was pretty nice but couch and chairs pretty uncomfortable. Bed wasn't bad. Tv's suck and aren't smart tv's. Valet parking was 38 bucks a night which is a bit high i thought. But valet guys were great! The red haired check in lady was less than happy, and i am certain would prefer that we werent there at all. Oh and the thermostat has to be controlled by the front desk. We told them to set it at 68. It was 77 degrees in there at night. On second thought we will never stay there again. Good thing there are many other options in the area.
Stayed 3 nights in Mar 2025

10/10 Excellent

justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for local options. Was bit noisy due to being in the local area.
Stayed 1 night in Mar 2025

10/10 Excellent

Vivian

Stayed 2 nights in Mar 2025

6/10 Okay

Brenda

Liked: Cleanliness
Disliked: Staff & service
Rooms were very nice. But the rooms were really hot. We tried to adjust the temperature in the room to cool it off, but the air would not come on. There was another room in our party, and the occupants of that room had the same issue. Also, the person at the registration desk during the day was very rude. Sat looking at her phone and seemed very agitated to have to check us in. The person at the desk when we got back to room late at night was very nice.
Stayed 1 night in Mar 2025

4/10 Poor

Barbara

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We came just for an overnight. While we were grateful for a place to rest and to have our pups, the building could use a facelift and a good scrubbing. Parking was nearby which was good.
Stayed 1 night in Mar 2025

4/10 Poor

Marty

Liked: Cleanliness
Disliked: Staff & service
Reported a toilet issue at 6:00 AM. Went to appointment. Came back at 10:30 AM and still was not fixed. Maintenance staff was in empty room down the hall repairing a soap dispenser. Had to go down eight floors to lobby to use toilet. I think a toilet in an occupied room should take precedence over a soap dispenser in an unoccupied room. Corporate gave me some "points" to make up for it, but couldn't tell me what the points were worth, not even for that hotel. I go to Birmingham often, will not stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025