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Malmaison Birmingham

4.0 star property

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Photo gallery for Malmaison Birmingham

Lobby
Nirvana Signature Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Havana Signature Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 Wharfside, Birmingham, England, B1 2JR
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, Bullring & Grand Central
    ‪7 min walk‬
  • Place, International Convention Centre
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room

9.0 out of 10
Wonderful
(69 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Club Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Club Deluxe Double Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Double Room

Club Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Club Double Room

9.0 out of 10
Wonderful
(32 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | LCD TV

Suite

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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The price is CHF 121
includes taxes & fees
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About this property

Malmaison Birmingham

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe and a hot tub are on-site.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at Malmaison Birmingham. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Chez Mal Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • Within a 15-minute walk of Bullring & Grand Central and Utilita Arena Birmingham
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Malmaison Birmingham offers its guests a hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11:00 AM.
Chez Mal Brasserie – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
Malbar – This cocktail bar only serves lunch. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1096 reviews
Rating 8 - Good. 239 out of 1096 reviews
Rating 6 - Okay. 91 out of 1096 reviews
Rating 4 - Poor. 37 out of 1096 reviews
Rating 2 - Terrible. 25 out of 1096 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Veggie breakfast was a big disappointment, for the price I'd expected something decent but no. The food had obviously been sitting around for a while and was lukewarm and rubbery. The hotel has a sauna but you can't use it unless you pay £15 per person for a 2 hour slot. The area was ok, you're close to the station but I wouldn't stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Stayed 1 night in Dec 2025

10/10 Excellent

GRAHAM

Travelled with family
Liked: Cleanliness, staff & service, amenities
ckean
Stayed 1 night in Dec 2025

8/10 Good

Narinda

Liked: Cleanliness, amenities
Very clean. comfy bed. Bathroom looking a bit tired. Hotel staff excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
All was well based on the price
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

Nicola

Stayed 1 night in Nov 2025

6/10 Okay

Hassan

Liked: Staff & service
Disliked: Amenities
Checking in took the pi**. Apparently someone called in sick which is u fortunate but you’re a business…. Room was basic even though I booked an upgrade. No water in rooms? In 2025? I didn’t need any but overheard a guest asking and they were directed to a vending machine. No toothpaste or anything of the sort in the bathroom. Bathrooms were like holiday inn. Honestly better off booking premier inn. They’re more updated rooms and cheaper.
Stayed 1 night in Nov 2025

8/10 Good

Denis

Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Stayed 1 night in Nov 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities
Always good to stay here
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities
Wonderful hotel - luxury!
Stayed 1 night in Nov 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very clean and extremely comfortable. Great service and best location.
Stayed 1 night in Nov 2025

10/10 Excellent

helen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Massive room. Very quiet, very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent room. Good location. Fine food and drink.
Stayed 3 nights in Nov 2025

6/10 Okay

Catherine Lucy

Travelled with group
Liked: Cleanliness, amenities
Room was clean and very comfortable. Water from the shower was lukewarm and the check in staff member wasn't the most welcoming.
Stayed 2 nights in Nov 2025

8/10 Good

Donald

Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 1 night in Nov 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was excellent. All worked and was very clean. It’s a good central position for shops, station and theatre. Was a bit disappointed that breakfast was so expensive so headed to Greggs anyway. Last year when we stayed we were offered an upgrade at reception - not this year! Last year the upgrade didn’t happen - so we got some free cocktails - not this year! This year offered an upgrade on line that I accepted but was available when we got there. Ko cocktails- disappointed! Spa, closed at the times we wanted to use it. So that was a waste of spa access. Loved the hotel again but not as good as last year.
Stayed 1 night in Nov 2025