It was close to the train station which is why we picked it. Breakfast was excellent and the server at breakfast was awesome. Other than him, the staff was not welcoming, friendly or helpful. The floors were dirty and sticky. I would not stay there again
Poor customer service.
Poor room conditions (congested and bad odor).
Homeless people nuisance around this place.
Good Breakfast and good breakfast team.
Transportation and area from this hotel is good.
There was nowhere to park.This should be clearly stated on the hotels.com app
Evening service at the restaurant was terrible due to staff shortage.It took nearly 2 hours for a very mediocre one coiuurse dinner!
The staff were nice and the hotel itself was clean. There were bums around at the front of the hotel. There's nothing that the business can do about that. The city needs to deal with that problem. Premier inn was pretty nice. They had a nice dining area. The staff was a little slow on the dining and the kitchen was a little slow but the food was decent. Better than average. The hotel room was very very small even though it should have been one of the bigger rooms they had available. It's literally the smallest hotel room I've ever stayed in even though it should have had extra space for extra beds for myself, my wife and my four kids. We booked the biggest room they had available as far as I could tell and it was really small.
Otherwise it was very orderly and well taken care of so no complaints on the staff.
Lage: zentral, direkt an der Einkaufsstrasse, Bahnhof New Street um die Ecke
Zimmer: ich hatte ein premier plus Zimmer im 7. OG. ZweckmĂ€Ăige aber ordentliche Einrichtung. Alles sauber. Ruhig, von der StraĂe oder dem Bahnhof war nichts zu hören. Lediglich die Wassertemperatur in der Dusche hat stĂ€ndig geschwankt.
Personal: nett und hilfsbereit