The checking via the public bar was a long wait while they served drinks it was noisy so difficult ti hear the room was so tiny no matres protector no hospitality tray not even a bottle of water the window blind was broken and had holes in it the shower door was hanging off my husband fixed this the room was clean and nice clean towels it was lacking in basics a mirror at a dressing table was to low and no seat provided so you could see in said mirror Iwould not stay here again did not sleep well due to noise from outside and having to have the window open due to the heat also as we could not park on their car park I was worried about the safety of our car. Not being able to make a drink in the morning and not having facilities on site to get a drink is really bad . One couple had ordered breakfasts which were not provided they had a 2and half hour journey home ours was 1 hour.
I was Welcomed with friendliness the Staff are very Welcoming and friendly.
The Room is Definitely Value for money itâs a Nice Cosy room Iâve even Booked for another nightâ
I had a Meal here I had the Mixed Grillâ a Great Meal Iâm having Such a lovely Stay here itâs also a Great location..
Iâm Glad I found this little Gem..
Whilst I appreciate the hotel is not expensive, it was lacking in several areas. Arrived around 6 p.m. on a particularly warm day only to find there was no hot water for a much needed shower. The room was small and very poorly ventilated. The window overlooked the high Street, which made it very noisy. There were no curtains, only a malfunctioning blackout blind. There was no kettle or other tea making facilities for the morning, all of which made for a very uncomfortable stay.
Having said all that the staff were very pleasant and helpful.
The room we had was very nice and clean,bed was comfy.
Disadvantages no tea,coffee and kettle in room,which let it down,i would of been nice to have a cup of tea/coffee when first waking up.
The Room key No9 and TV remote was left inside the room,as when we left ,the reception door was locked,maybe the reason was we did leave at 08:30am that morning.
Service at the bar yo check in was with a smile quick and easy.
Room was small but adequate very clean and bed was very comfortable.
Telly worked plus loved the black out blind too.
All in all excellent value for money.
Many Thanks
The room was clean, totally satisfied with it but it was very cold. I came with 2 children, we needed to keep our jackets on until we went to bed. The heater its not enough for that long room as only heat 1- meters so needs long time fir the entire room to get warm.
Unfortunately tune rooms are very noisy situated above the bar and the fire alarm went off in the early hours. Appreciated that fire alarm is out of their control.
Hotel is adequate and fair for the price but a bit to loud for me
Usually stay here when in Birmingham. Staff always very friendly, can't do enough for you. Clean room comfy bed and great position for bus stop or train into Brum
Great room, shower was hot and powerful and the room was clean on arrival. Lovely welcome when checking in will definitely recommend to friends and family.