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Sheraton Bishkek

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Photo gallery for Sheraton Bishkek

Flat-screen TV
Creator video - submitted by Myshmil
Daily continental breakfast for a fee
Reception
Junior Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
148 B, Kievskaya Street, Bishkek, 720001
  • Place, Bishkek Park Shopping Center
    ‪1 min walk‬
  • Place, Manas Square
    ‪3 min walk‬
  • Place, Ala-Too Square
    ‪12 min walk‬
  • Airport, Manas Intl. Airport (BSZ)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed, Non Smoking, City View

Junior Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout curtains

Junior Room, 1 King Bed, Non Smoking, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Sheraton Bishkek

Along with a full-service spa, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Sheraton Bishkek offers 183 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna, a 24-hour fitness centre and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Sheraton Bishkek, you're just a quick walk from Manas Square. Free WiFi in public areas, free valet parking and a full-service spa are available.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Bishkek Park Shopping Center and 6 minutes on foot from Manas Square
Sheraton Bishkek offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A seasonal outdoor pool, a terrace, and gift shops/newsstands are also featured at the luxury Sheraton Bishkek. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Bishkek hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Feast – This restaurant serves breakfast, lunch and dinner.
IWA – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 23 for adults and USD 23 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Feast
  • IWA

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Bishkek

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 23 for adults and from USD 23 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Bishkek Hotel
Sheraton Bishkek Bishkek
Sheraton Bishkek Hotel Bishkek

Sheraton Bishkek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 83 reviews
Rating 8 - Good. 11 out of 83 reviews
Rating 6 - Okay. 6 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 3 out of 83 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and facilities. This is the best hotel in Bishkek!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Aslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very well managed and comfortable hotel.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with amazing staff and service. Staying there again in a couple of weeks and looking forward to it.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Obiedallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was superb clean and very well equipped, we enjoyed Spa nd Gym , location was excellent
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Bishkek
Stayed 1 night in Aug 2023
Verified

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the center. Personel tries hard, but i have an impression that somethingbis always not up to five stars
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel

Great room, convenient location, excellent service. Bathroom was smaller this time around but I had bigger bathrooms from previous stays.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice, clean hotel with a very friendly, accomodating staff. Because of an airport error my luggage did not arrive but the hotel staff came in clutch with daily water bottles as well as disposable razors and shaving cream every day. Great breakfast buffet with a large variety as well. 5 stars
Stayed 5 nights in May 2025
Verified

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s nice and clean hotel The stuff very helpful and mr tulegun is the best
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice surprise to see how nice the accommodation in this place. The restaurant on 23rd floor it was my favorite place to dine each night.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous staff spectacular hotel

Amazing experience! I made a mistake with the booking and the staff at reception corrected it without any issue. All staff (from beautifully dressed welcoming ladies to staff at IWA restaurant and reception/swimming pool etc) are remarkably friendly and professional.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housecleaning just skip my room one. They fixed everything after I complained.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Close to everything. The staff is really helpful and polite.I did not like only one thing- the pool was not warm. It was not my first time at this hotel and I will return.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Everything about this stay was exceptional from the service to the cleanliness of the room, to courteous service. My only issue was my flight arrived early in the morning so I arrived at the hotel at 7am long before my 2pm check in so I waited 5 hours in the lobby to check in because they said they did not have any available rooms yet.
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024
Verified

8/10 Good

duncan

Very clean. Security were very strict on one day and said my friends could not go to lobby for drinks
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Naila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 5 nights in Oct 2023
Verified

6/10 Okay

Richa

Liked: Cleanliness, property conditions & facilities
Service was not good
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Jose

Housekeeping poor , need to ask three times to clean the room after 4 hours . Poor amenities . Tv set not working .mini bat not set up and I reserved a junior suite.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good but service a bit slow

The bathroom flooded because the drain was clogged—it took two calls to finally get someone up to fix it. We initially asked for a new room as we were trying to get ready to go to dinner. We didn’t get a new room until after the drain was unclogged (but the bathroom was still a mess) and my husband took a sipping wet towel downstairs for the staff to understand how big the problem was. Once we were given a new room things improved.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

R

Disliked: Staff & service, amenities, property conditions & facilities
Horrible management and staff, I’ve been around the world a few times - and I believe this is the worst hotel I’ve ever stayed in: Problems with bills, rudeness, property seems still under construction. I tried to provide constructive feedback; and the management was si condescending and just ignored me and treated me even worse. Please AVOID this hotel, lit is not worth the money - I am very sorry to say.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Sven Ivar

Liked: Cleanliness, room comfort
Disliked: Staff & service

Suprisingly average

When you book a hotel like Sheraton, you expect top of the line everything. But Sheraton Bishkek was not that. It wasn't bad or horrible, it just wasn't great. It feels like the hotel is housed in a voiet era apartment building, which means that the elevators are too few and too small. This is compounded by the fact that the lobby is one floor up from the entrance and there are no stairs. The room was ok, except the curtains couldn't be closed (physically - the guiding rails were too short), there was a hole in the carpet and the AC made a lot of noise. The breakfast was lackluster, but ok (except the coffee). The biggest disappointment was that the guy at the check-in desk tried to con my out of 100 USD. I asked about a tour of the city and he suggested a good tour. He could find a driver and he would be my guide himself. Sounds good? Well, he asked 220 USD but the exact same tour was available online from 99 USD. For me as a single traveller, it ended up being 120 USD. The only really good thing about Sheraton Bishkek was the location and the guy at the door. He was very friendly and helpful. All in all not really worth the money.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Caglar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güler yüzlü Hizmet

Çalışanlara ayrıca teşekkür ederim.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gulbazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyhting
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

sung hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들이 친절하고 모든지 완벽함
Stayed 4 nights in Sep 2023