Even if your looking for a cheap option near the airport DO NOT BOOK HERE, spend the extra ÂŁ10 and stay at an hotel. Now for the cleanliness. 0/10 this was actually.an helath hazard the bedsheet jad been changed besides that the room hasnt been cleaned for at least 20 years. Id rate it 0 stars if possible, I slept in my clothes on top of a coat. Absolutely Horrid. The pictures are a far far cry from the reality.
Nella camera tre letti uno matrimoniale. Riscaldamento che lascia a desiderare. Pulizia inesistente. Lavandino del bagno senza acqua calda, corridoio non riscaldato, ecc...
I booked a guest room but after arriving at the property an hour and a half later, the contact number I was given is turned off, and there is no one around. Iâm stranded on the road at midnight.
Nobody there, nobody when we called!. We tried contacting them and when we arrived nobody was there. We never Got in. The taxidriften stayed and drove us to another hotel. He had experienced that with other guests as well. Will NOT recommend this. Do not book!
I could not get into this property and was left out on the street. No answer from number given. DO NOT BOOK THIS PROPERTY. They wonât give me a refund either and are non responsive
The picture of the rooms are fake, rooms were dirty, smelly and not fit for humans.
I would not recommend anyone to use UK.hotels.com as you can't contact any once you have paid the money.
I have sent my reviews of UK.hotels.com to outlets to advise not to use your service.
I shall be doing more once I get back from my holiday.
This is self check in place and I didnât know that as on my email about check in details it was answered with guess house names. So had really big problem finding place then arrived with no code for key safe box. Place overall was mess full of cabin crew yungsters partying, fair enough they were helpful as they contacted landlord so I got a room key. I received email with check in details next dayâŠ
We booked this through hotels.com and got a confirmation and pre paid but when we turned up and eventually found someone they said they donât have a room as we have rented it out for a long stay - no sorry no gift of compensation
We arrived in the night to find a damp room with damp, dirty sheets (hair in the bed, terrible smell on sheets etc), leaks from radiator running right across the floor, bathroom floor covered in human and animal hair. Someone had sprayed some cheap spray in the room, that was all the cleaning done. There was a communal kitchen full of dirty washing up, a table with alcohol and cigarettes butts etc..
I was with my wife and children at 1am and we had to leave, no one could sleep there, and we are not fussy!
Outside were broken rotting old cars like something out of the Texas Chainsaw Massacre!
The only place we could get a room that night having relied on Expedia to ensure a minimum quality was the Radisson which cost ÂŁ256!
This place should be struck off immediately.
We would love to get our money back and something towards the hotel room we had to pay for.
Really hope to hear from you.
Best regards,
Henry
Not suitable for young families especially. The building smelt of cigarette smoke, as the cleaners were smoking in the property. The room was not made for us and one duvet had blood staines on it. The room was right next to the laundry room that had spinning machines keeping us awake until midnight. Very loud as shared property. People coming down to kitchen at all hours. The people on the phone were helpful and apologetic and got us clean sheets and new duvet cover but it was a very unsettling experience with very little sleep.
This was the worst place I have ever encountered.
Drug taking and filth.
Nothing like the photos and does not align with the reviews. Arrived at 2am to an absolute disaster with 3 children in a dark area did not feel safe absolutely do not stay here
Hotels.com you need to do better when places like this let down your customers
This place was not even findable. We rocked up to a place that appeared to be the place we booked and they asked us for ÂŁ70 to stay. The place was filthy. We were told we couldnât use the kitchen the tv didnât work