The place was absolutely gorgeous and very clean â no complaints about that. My issue was that I didnât get a response and had to contact customer support for help. I messaged three different times, and I didnât like not getting an answer when I was just asking for reassurance. Having to reach out to support made me upset. I couldnât get my money back at that point, so I went along with the day. It was a beautiful place, I was just a little disappointed and confused at first.
The bathroom smells like car urine. The sofa sleeper mattress is super thin and uncomfortable, slept on sofa even though it was about a foot too short. The bed didn't have a fitted sheet just a mattress cover. Super disappointed with the property!