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4.8 out of 5

"Nice hotel run by a family and staff who are interested in and care about their guests. " More

By a verified traveller on Fri 10 Jul 2020

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Hotel Description

During your stay at Hotel Alte Post, you'll be within walking distance of Rhine. Features include free WiFi in public areas and free valet parking, plus a restaurant.

  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 9 minutes by car from St. Martins Church and 13 minutes from Laax Ski Area
  • Airport, railway station and local-area shuttle service available for a fee
  • Dogs welcome for a fee

Hotel Alte Post ratings based on 12 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Alte Post

Everyone (9) Couples (2) Family (1)
5 out of 5
Nice hotel run by a family and staff who are interested in and care about their guests.

Posted by , from St. Gallen on 10 Jul 2020

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5 out of 5
Das Personal unternimmt alles, um den Aufenthalt rundum perfekt zu machen. Auch auf kleine Details wird achtgegeben. Die Zimmer sind sehr schön und hochwertig ausgestattet.

Posted by on 7 Apr 2021

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Comment from Hotel Management

19 Apr 2021 by Gian Reto Theus

Vielen, lieben Dank für ihre Bewertung und es freut uns sehr, dass wir mit unserem Hotel und entsprechenden Service sie überzeugen konnten. Wir würden uns freuen, sie bei nächster Gelegenheit wieder in Bonaduz begrüssen zu dürfen und wünschen in der Zwischenzeit alles Gute.

5 out of 5
Luxus zu einem gutem Preis. Trotz Covid-19 konnte man die Ambiance geniessen. Das Frühstück ist sehr reichhaltig. Insbesondere gilt dem ganzen Personal ein Lob, welches sehr zuvorkommend war. Herzlichen Dank und immer wieder gerne.

Posted by , from Port on 29 Jul 2020

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Comment from Hotel Management

29 Jul 2020 by Gian Reto Theus

Es freut uns sehr, dass sie ihren Aufenthalt sowie unseren Service trotz der speziellen Situation in vollen Zügen genießen konnten. Wir wünschen ihnen in der Zwischenzeit alles Gute & beste Gesundheit und freuen uns bereits heute sie das nächste Mal bei uns empfangen zu dürfen. Beste Grüsse

5 out of 5
wir wahren rund um sehr zufrieden mit unsserem aufenthalt.

Posted by on 21 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Gian Reto Theus

Lieber Gast, vielen Dank für ihre Rückmeldung. Freut uns sehr, dass sie ihren Aufenthalt bei uns geniessen konnten. Freundliche Grüsse,

5 out of 5
Wunderschönes Zimmer, gute Matratzen, sauber, toller und sehr freundlicher Service - kommen gerne wieder!

Posted by on 25 Mar 2019

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Comment from Hotel Management

28 Mar 2019 by Gian Reto Theus

Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig und habe ich gerne mit unserem Team geteilt. Freundliche Grüsse aus Bonaduz

3 out of 5
Das Nachtessen haben wir im Restaurant eingenommen.die Bedienung war zu hektisch und es wurden Fehler gemacht. Suppe 2 x bestellt. Getränke stand nicht auf der Rechnung. Das Essen war zwar frisch zubereitet, leider aber fad.

Posted by , from Wettingen, Schweiz on 22 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Gian Reto Theus

Besten Dank für ihr Feedback und gerne nehme ich mir Zeit für eine ausführliche Antwort. Tut mir leid, dass das Abendessen am vergangenen Samstagabend nicht ganz ihren Erwartungen entsprochen hatte. Das Restaurant war vollständig besetzt und gerade bei starkem Betrieb schätzen es unsere Gäste sehr, wenn sie speditiv und aufmerksam bedient werden. Schliesst natürlich nicht aus, dass auch Fehler geschehen; falls jedoch unseren Gästen ein Gericht nicht schmeckt, hören wir eine entsprechende Rückmeldung gerne direkt vor Ort, damit geben sie uns auch die Möglichkeit sofort zu reagieren und das Problem zu lösen. Tage später bringt weder ihnen noch uns die negative Rückmeldung etwas. Da sie zur Hotelerfahrung & Frühstück keine weiteren Details genannt haben, gehe ich davon aus, dass ihnen das Hotel resp. die Junior Suite ihren Erwartungen entsprochen, ja vielleicht übertroffen hatte. Nebenbei frage ich bei jedem (!) Check/out nach einem kurzen Feedback über ihren Aufenthalt - an eine negative Rückmeldung bez. Abendessen am Samstagabend kann ich mich nicht erinnern. Mit freundlichen Grüssen aus Bonaduz

5 out of 5

Posted by on 29 Sep 2018

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Comment from Hotel Management

3 Oct 2018 by Gian Reto Theus

Many thanks for staying with us and for your kind rating. Best regards,

5 out of 5

Very Good Hotel!

Pros: The room area was surprising modern. The Staff was very friendly.
Cons: Its a new Hotel and was design almost perfect...
Location: Its a best location to go in the mountains like Flims, Ilanz, Laax or St. Moritz. Lots of hiking places.
Never have experienced a 4 Star Hotel in Switzerland with this Price category very affordable. Rooms are fantastic huge and employee was so very nice. I can recommend this Hotel to anyone I know without doubt. The town was very quite and can really relaxed.

Posted by , from Zurich on 13 Aug 2018

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Comment from Hotel Management

19 Aug 2018 by Gian Reto Theus

Amazing! We're glad to hear you enjoyed your stay to the fullest! By the way, if you do winter sports, for Flims / Laax / Falera our hotel receives a 20% discount on regular adult daypasses which we fully pass on to our guests. We look forward welcoming you next time. Best regards,

5 out of 5

Wunderschönes Hotel!

+ kleines aber feines Frühstück + saubere Zimmer + riesige Zimmer + Freundlicher Personal + grosses Badzimmer + Kaffemaschine im Zimmer + Kühlschrank im Zimmer + Parkplatz - keine Klimaanlage - Der Balkon war eine grosse Terrasse die alle Zimmer umfasste und keine Abgrenzung hatte, keine Privatsphäre

Posted by , from Schweiz on 29 Jul 2018

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Comment from Hotel Management

4 Aug 2018 by Gian Reto Theus

Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

5 out of 5
Schönes Zimmer und der Chef und sein Personal haben sich sehr um uns gekümmert!

Posted by , from St. Gallen on 28 Jul 2018

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Comment from Hotel Management

4 Aug 2018 by Gian Reto Theus

Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request), an area shuttle and a train station drop-off service are available for a fee. A library, a terrace, and barbecue grills are also featured at the business-friendly Hotel Alte Post. Limited free parking is available on a first-come, first-served basis. This 4-star Bonaduz hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2016
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Ems Werk Station (4 km / 2.5 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Free valet parking, self parking, and RV/bus/truck parking

Room Amenities

Hotel Alte Post offers 22 accommodations with espresso makers and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Heating
  • Wheelchair accessible

Food & Drink

On-site venue – This restaurant specialises in Regional cuisine and serves lunch, dinner and light fare.

On-site venue No. 2 – lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Sledding nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel Alte Post offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per day.

Pet Policy

  • Pets: CHF 15.00 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 10
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 350.00 per vehicle (return)
  • Pet fee: CHF 15.00 per pet, per night
  • Rollaway bed fee: CHF 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Alte Post Bonaduz
  • Alte Post Bonaduz
  • Hotel Alte Post Hotel
  • Hotel Alte Post Bonaduz
  • Hotel Alte Post Hotel Bonaduz

You should know

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.