Well were do i start. the house is great but our check in time was 4pm and cleaning people needed 45 more min to finish up so we checked in at 5pm so we lost anytime we had of enjoying the beach. The BBQ is a hot mess with flames reaching the roof and only 2 burners working. The water pressure in the house is super weak in the kitchen area and the hot water only works well in the master bedroom. the other rooms below only had cold water. The jacuzzi was not working because the Ipad locked us out. The motorized shades in the outside area were broken so one down and the others up all time. The trash bins need to be cleaned cuz flies were all over the house and got inside as well so bring a fly swatter. overall we had a great time even with all these issues. hopefully they can do some TLC for future stays.
I have stayed at a number of homes on Bonita Beach and there is not a better home that I have stayed at. Looks better in person than the pictures, and the pictures look great. RIght across from the beach and the rear of the property is on the bay with kayaks. Just terrific location. Big bedrooms and bathrooms. Host was terrific. Great house.
Property is a very nice 5 bedroom home, perfect for a family beach trip. Access to beach is just steps from the home and the private pool and spa are great for unwilling.Property management team is very responsive to your needs.
We enjoyed a family (age 20-85) vacation away from winter. We loved the location with incredible views and the spaciousness of the property. We spent two weeks enjoying the heated pool/spa, walking and watching the local birds around the property! The Pacman machine was an unexpected hit. Father and son competed daily. Son won. The property management team was excellent when issues arose.
we had problems with the tablet connected to the house. no instructions left to operate the pool, hot tub. paid for pool to be heated all week and it wasn't heated till a day before we left. outside grill did not work, someone came to work on it 2 times and said they would bring another one but never did. I was stuck on the elevator twice. we had to keep resetting the breaker. owner did not call us just locked us out of tablet. very poor communications with instructions on use of everything. at one point they told us I would be getting refund but haven't seen anything yet.
House is accurately described.
The house itself, location, and ambience is 5 stars for a large family Vacation.
Our only complaint is communication with Vacasa and problem resolution.
We rented with kids for labor day weekend.BBQ malfunctioning. We called since check-in for assistance with no solution only that they created a service ticket and someone would call us. After multiple calls to Vacasa no help or call ever arrived. There subcontractor called the morning of check-out.
Poor management.
The house was very nice and as pictured. It was really nice having kayaks, ping pong and other games available to us. The area was nice and a relaxing place to be.
Upon check in we found 2 bedrooms were missing remotes the living room remote only worked half the time, the fireplace remote didn't work and the toilet paper dispenser was broken. The circuit breaker kept tripping in different locations in the house everyday. On Sunday I made a call to the property manager. Due to the holiday the call was returned on Wednesday afternoon. I voiced my concerns that there was an electrical issue and the house may not be safe. I was told that the circuit breaker was doing its job and there was no need for concern. An electrician was sent out at 7pm but he was unable to pinpoint the issue. He indicated it may be the ground wire. The circuit breaker continued to trip for the rest of our stay. I was told we would be receiving a credit for our inconvenience but that has yet to show up on my credit card statement. This house was directly affected by Hurrricane Ian and my fear that there may be electrical issues were valid.
Very modern, gorgeous home in an excellent location, and with gorgeous views.
We all loved our five days in this gorgeous home. Having the pool right outside the kitchen kept everyone in our family close during the day and night. Great addition to have a full bath outside by the pool!
Very convenient to have three of the five bedrooms to have adjoining full baths, and for the washer and dryer to be on the second floor as well.
Only negative feedback is to ask for the kitchen to be stalked with a few more supplies such as a crock pot, mixer and more food storage containers. Aunt spray/killer would be nice as well since we did encounter some during our stay.
View from the master bedroom balcony is absolutely beautiful, and the house is within walking distance of a few great dining choices. We would definitely stay here again!!
This rental is a good home for a group. The layout is terrific. Beds are comfy. The pool is terrific! The kitchen is really wonderful and easily meet the needs of our group. The only issue is the lack of furniture in the great room. There is not enough furniture to comfortably accommodate a group.
great spot, terrible management company Vacasa, Inc.
Fridge went out during the stay and pool controls were a constant issue. Management company (Vacasa, Inc.) gave us the run around and were terrible to work with. Location of the house was great and almost a brand new build.