Mercure Bordeaux Lac

4.0 star property

Choose dates to view prices

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed

  • 75 sq m
  • Partial lake view
  • Sleeps 4
  • 1 King Bed

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About this property

Mercure Bordeaux Lac

Lakefront hotel with seasonal outdoor pool and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Mercure Bordeaux Lac offers 100 accommodations with minibars and a safe. Beds feature premium bedding. 116-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Bordeaux Lac, you're just a quick walk from Kart System. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy French cuisine and pool views while dining at COTE LAC
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a playground
  • Steps from Kart System and 5 minutes on foot from Barriere Casino Theatre
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Mercure Bordeaux Lac. Self parking is free.

This 4-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
COTE LAC – This poolside restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • COTE LAC

Things to do

  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 116-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.50 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:30 PM
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Bordeaux Lac
Mercure Hotel Bordeaux Lac
Mercure Bordeaux Lac Hotel
Mercure Lac Hotel
Mercure Lac
Mercure Bordeaux Lac Hotel
Mercure Bordeaux Lac Bordeaux
Mercure Bordeaux Lac Hotel Bordeaux

Reviews

Mercure Bordeaux Lac Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 179 out of 477 reviews
Rating 8 - Good. 190 out of 477 reviews
Rating 6 - Okay. 63 out of 477 reviews
Rating 4 - Poor. 30 out of 477 reviews
Rating 2 - Terrible. 15 out of 477 reviews

Reviews

8/10 Good

Clare

Stayed 1 night in Aug 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay pleasant hotel

We stayed at the hotel twice (2 separate nights) for the purpose of being near the airport. It was value for money, clean and quiet. Easy to get into the city centre by the nearby tram. We also ate lunch at the steak restaurant next door which was pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option to stay in Bordeaux

A really lovely place to stay. The kids loved the pool and it’s a great location, the tram to the city centre is just 15 minutes.
Stayed 1 night in Aug 2025

10/10 Excellent

K C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable & hospitable hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff and comfortable bed. Easy parking and restaurants walking distance. Great stop over on our journey.
Stayed 1 night in Jun 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

David

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel smelt, air conditioning didnt work, needs a good clean
Stayed 1 night in Aug 2024

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is to the North of Bordeaux city centre. It is few minutes walk to a tram stop for the C Tram line and a 20-25 min tram line into the city. The hotel pool is good with some sunbeds, and it’s open 11am-9pm with the hotel providing pool towels for free use. The bedroom on 6th floor look to have been recently refurbished and was comfortable. The hotel was let down by having not many staff to cover the bar during the day and reception. The breakfast buffet was basic, but there was staff replenishing regularly what was on offer. It was fine.
Stayed 2 nights in Aug 2024

6/10 Okay

Claudio

Travelled with family
Liked: Staff & service, room comfort

Needs revamp

Spacious family room in business district outside of town Hotel was a bit run down, seemed to have works going on. Decor need a revamp as bits were dirty and coming apart. Lobby toilet was not nice and had not been cleaned. One of the lifts was broken, the other very slow and not really worth using unless you needed to.
Stayed 1 night in Aug 2024

2/10 Terrible

sugio

Stayed 2 nights in Jul 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff really friendly/helpful. Outside pool nice. Easy parking and good location for Bordeaux tram system. Public areas of hotel clean and tidy. Only downside, while room was clean it could have done with a bit of a refurb.
Stayed 1 night in May 2024

10/10 Excellent

Frederic

Stayed 1 night in May 2024

2/10 Terrible

Virginia, Camarillo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty place and old, stinky too . They gave me an old room and I complained it wasn’t what I had seen in the website so they move me to a different floor with a new bedroom but still smell like 💩. Don’t book it at this location if you are smart . The ladies managers are very rude -no education .
Stayed 1 night in Jan 2024

10/10 Excellent

Mr Robin M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel

Comfortable hotel, handy for motorway, food and cleanliness very good
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Mattheus

Stayed 1 night in Apr 2023

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and helpful. The pool was well used too but we’ll maintained
Stayed 2 nights in Aug 2022

8/10 Good

Stephen C

Travelled with partner
Liked: Cleanliness, staff & service, amenities
WE stayed in room 407 and it was very challenging to get the door open.
Stayed 5 nights in Aug 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

Carola

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Unhelpful staff, ants in room, charged for drinks that were never ordered
Stayed 2 nights in Jul 2022

10/10 Excellent

Ana

Stayed 1 night in Jul 2022

8/10 Good

Danniel

Travelled with family and small children
Liked: Cleanliness, amenities
We booked a room for 2 adults and 2 children and it was huge. price and quality was good. The pool is good and big. The dinner was delicious and enough choice. The same applies for the breakfast. The service at the restaurant was not as good as the food. They were not very interested, gave us menu in French instead of English or asking us if we wanted the English one and not all employees spoke English. Hotel needs some remodeling as it is old from the inside (dirty carpets, old paint, etc); For one night i would recomend.
Stayed 1 night in Jul 2022