citizenM Boston North Station

4.0 star property

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Photo gallery for citizenM Boston North Station

Lobby
Lobby
Exterior
Property amenity
Premium Room, 1 King Bed (View) | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪1 min walk‬
  • Place, Museum of Science
    ‪10 min walk‬
  • Place, Massachusetts General Hospital
    ‪11 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Boston North Station

Central hotel connected to a shopping centre in Boston with a restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around citizenM Boston North Station gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from TD Garden. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at canteenM
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 6 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from TD Garden and 11 minutes on foot from Faneuil Hall Marketplace
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3208 out of 4240 reviews
Rating 8 - Good. 626 out of 4240 reviews
Rating 6 - Okay. 233 out of 4240 reviews
Rating 4 - Poor. 91 out of 4240 reviews
Rating 2 - Terrible. 82 out of 4240 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Stayed 2 nights in Sep 2025

2/10 Terrible

Bailey

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
There are only 2 positive about this hotel. The view was great. The location is good for exploring Boston. The negatives are long. 1. The AC is a joke. Everything is run via an iPad. When I turned the AC all the way down to its coldest setting and the fan on its highest setting and left for 3+ hours the room was 1.5 degrees colder. When I called the desk the worker checked our room remotely and said the room shows it’s getting colder from the original 69 degrees and told me I would never hear the fans from AC. If I’m not hearing the fans it’s means it’s not working. The only other option was to bring a BOX fan to our room. If your AC doesn’t work you need better fans than a box fan. 2. A pretentious modern hotel. There is a receptionist who watches you do your own check in and offers little help. 3. The rooms are TINY. With no room to open a single suitcase. If you have 2 people in the king size room you have to open your suitcase in front of the door on the floor and hope you don’t need to leave in hurry. There are none of the normal amenities of hotel rooms. No fridge, microwave, coffee maker. Not to mention if you’re sharing the bed the person sleeping next to the window has to crawl over the person to get out of bed. 4. There is not appropriate bedding. There is no top sheet and the comforter was probably a queen size on XL King. I am restricted with the length of this review, but I could keep going. Terribly upset about spending $600 for this obnoxious room.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and professional. Kayla at check in was especially nice. This is a utilitarian like hotel. ( Meaning much self service stuff. ) Standard rooms are very small, but well put together. Great view of the city. And, wonderful walkable location. Breakfast was good, very European. ( Cold cuts, cheese, some hot food, good croissants and great coffee and tea. ) Would recommend this for the price. It's a bang for the buck.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern facility. Staff curtious and helpful. Walkable to downtown attractions dining. Walkable to Italian North End. Next to North train station and TDGarden Enjoyed our three night stay. However, if we were to book it again, we would have to get a bigger room. The studio, even though it’s sleeps two, is not really comfortable for two people (even for mates). The width of the room is equal to length of the king size bed and takes up 1/3 of the room. Otherwise, very nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and it was in a convenient location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelli, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience! Cute little micro hotel!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nastia, Miami

Liked: Cleanliness, staff & service
safe
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Rooms are small but so nice and trendy! Definitely get a room with a view! Would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky hotel, super comfortable
Stayed 3 nights in Sep 2025

10/10 Excellent

lastarsha

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Boston

I can’t express enough how much I loved this hotel. The room was the perfect size and was so cozy. I loved how eco and tech friendly it was. The location was PERFECT and the staff were all friendly. I raved about it to all my friends and family. I will definitely stay here again on my next visit.
The view from the incredible window
Next to North station
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole Ann

Travelled with family
Liked: Cleanliness, amenities
This location is perfect! Close to everything. E Did not Uber even once!
Stayed 2 nights in Oct 2025

10/10 Excellent

Logan

Stayed 3 nights in Oct 2025

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and market close
Stayed 4 nights in Oct 2025

10/10 Excellent

LiQi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, friendly staff, clean rooms… only con was parking. Wished that the hotel would validate parking at the TD garden parking garage.
Stayed 1 night in Sep 2025

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Stayed 2 nights in Sep 2025

4/10 Poor

Jerry D

Stayed 5 nights in Sep 2025

10/10 Excellent

Fabianni, Miami

Stayed 1 night in Oct 2025

6/10 Okay

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. Great location! However, the rooms don’t make sense for more than one guest. The toilet and shower are in a small, almost transparent, pod in the middle of the room. So it feels like you are using the restroom right in the middle of the room. It also makes it difficult to use the restroom at night without disturbing the other person because of the light. Great spot for someone traveling alone. Not a great design for anyone traveling with someone.
Stayed 2 nights in Oct 2025

4/10 Poor

Jacob

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very nice lobby, not so nice room.
Stayed 2 nights in Oct 2025

6/10 Okay

Chanille

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is great and convenient, only complaint is how rude over night security was on 10/4. Lost my room key and went through extreme rudeness & through hell and back to get inside just to get to the front desk to ask for a new key.
Stayed 1 night in Oct 2025