citizenM Boston North Station

4.0 star property

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Photo gallery for citizenM Boston North Station

Lobby
Meeting facility
Premium Room, 1 King Bed (View) | Premium bedding, pillow-top beds, in-room safe, desk
Property amenity
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪1 min walk‬
  • Place, Museum of Science
    ‪10 min walk‬
  • Place, Massachusetts General Hospital
    ‪11 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Boston North Station

Central hotel connected to a shopping centre in Boston with a restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around citizenM Boston North Station gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from TD Garden. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at canteenM
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 6 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from TD Garden and 11 minutes on foot from Faneuil Hall Marketplace
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3188 out of 4216 reviews
Rating 8 - Good. 623 out of 4216 reviews
Rating 6 - Okay. 233 out of 4216 reviews
Rating 4 - Poor. 91 out of 4216 reviews
Rating 2 - Terrible. 81 out of 4216 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Savanna

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in late night and didn’t know there was an intercom by the revolving door (no instructions about that although I messaged the property about my late check in). Downloaded the citizenM app which did nothing and only added more confusion. I was able to go in with another person who tapped their card on the door. Otherwise the staff were kind and accommodating when I arrived at the front desk. The cost of my stay was really expensive but I would say less compare to other hotels around. Overall I enjoyed my stay and the view from my room. I will recommend this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome views from room and bar. Shopping and food eatery nearby
Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
The staff were incredibly kind, great service. The room is on the smaller side, but usable and comfortable for one person. Amazing for someone planning to go to a concert/game at TD Garden. Bed and bedspread are super comfortable too. Favorite part was the iPad which could control the blinds, lights, and TV. Only gripe was there were some socks from a previous guest that fell in the gap between the bed and the wall. Good gym that’s almost always empty. Overall, would stay again, great service, gorgeous views.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay and the staff are so welcoming every time I am there they know my name. Really makes feel welcomed. Keep up the great hospitality Thank you
Stayed 4 nights in Sep 2025

10/10 Excellent

Kris

Travelled with partner
Liked: Amenities
We had never been to Boston and this was such a great location! Everything is walkable
Stayed 2 nights in Oct 2025

10/10 Excellent

Olivia

Stayed 2 nights in Sep 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty accessible and close by. The staff was super welcoming and room was very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zilvinas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Sep 2025

8/10 Good

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second citizenM I have stayed at, and I must say I have loved their concept as well as their location in both Boston and Chicago. The only minus thing I could say would be. I wish they had coffee machines in the room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Business traveller
Liked: Amenities
Great place to stay in a great location. The view from the rooms are amazing, breakfast good and bed comfortable. Would 100% stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful, and hotel could not be in a better location! Room was a bit small and minimal, but has all you would need. Lobby is a great space to hangout, grab a late snack, or enjoy a drink on the balcony. We enjoyed the breakfast several mornings, and the espresso/coffee bar was an awesome addition.
Stayed 5 nights in Sep 2025

10/10 Excellent

Shyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i ever have to stay in Boston again THIS is where im going to stay! So clean, the vibes and environment are just simply unmatched. I love the check in/out process. and ABSOLUTELY PERFECT if you need to attend TD Garden for an event, the definition of convenience.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Most unique hotel I’ve ever stayed in. You’re gonna wanna experience this.
Stayed 3 nights in Sep 2025

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 2 nights in Sep 2025

4/10 Poor

Marah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was tiny but clean. Staff were terrible. The technology and several lights in the room were broken or unusable. It was kind of ridiculous. Close to convenience stores and lots of food.
Stayed 2 nights in Sep 2025

6/10 Okay

Suzan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is good though not actually in the North End but next to. It is mainly walkable. The history of how the concept of the hotel came about is basically don't waste space on the rooms. The rooms are small meaning the width of the room is the length of a king bed. Meaning one person has to crawl over the other. The shower and toilet are in a capsule together. No glasses, no extra towels and definitely no robes. The city view was FABULOUS. The extra space is in the lobby with lots of places to sit and read, work or play games. The staff is very friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

F Shayne

Liked: Staff & service, property conditions & facilities
We loved our stay at CitizenM.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2025

10/10 Excellent

Camil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

6/10 Okay

Wendy, Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025