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DoubleTree by Hilton Boston - Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Downtown

Courtyard
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
821 Washington Street, Boston, MA, 02111
  • Place, Tufts Medical Center
    ‪1 min walk‬
  • Place, Emerson College
    ‪3 min walk‬
  • Place, Boston Common
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, City View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Double Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Two Double Room

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Mobility Accessible Two Double Room with Roll In Shower

Interior

Mobility Accessible Two Double Room with Roll In Shower

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Two Double Room

Premium bedding, in-room safe, desk, blackout curtains

Two Double Room

  • Sleeps 4

View all photos for King Room with City View

Premium bedding, in-room safe, desk, blackout curtains

King Room with City View

  • Sleeps 2

View all photos for Two Double Room with City View

Premium bedding, in-room safe, desk, blackout curtains

Two Double Room with City View

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 2

View all photos for One Bedroom Suite

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Suite

  • Sleeps 4

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

King Room, 1 King Bed

9.0 out of 10
Wonderful
(88 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room-2 Queen Beds

  • Sleeps 4

City View Room: Two Queen Beds

  • Sleeps 4

2 Queen Beds Mobility Accessible Ri Shwr

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

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citizenM Boston North Station
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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4.7 out of 5, Exceptional, 4,476 reviews
The price is CHF 121
includes taxes & fees
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About this property

DoubleTree by Hilton Boston - Downtown

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Boston - Downtown. During your stay, you're just a quick walk from Boston Common. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Wisteria
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Boston Common and Copley Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:00 AM.
Wisteria – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 63.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - C0015000351
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1007 reviews
Rating 8 - Good. 234 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sergio

Stayed 3 nights in Dec 2025

4/10 Poor

Gordana

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
Kitchen tarable and chefs ,reception cold people no explanations really bad food as well 1 to 10 score 2!
Stayed 2 nights in Dec 2025

8/10 Good

Livia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff and excellent location.
Stayed 6 nights in Dec 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Staff was great, food was great, room needed a bit of maintenance attention.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable beds, excellent service, clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025

8/10 Good

Sari wijaya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room so clean and the staff so nice..I like it.
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was so smooth. The room was amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Katharine

Travelled with family
Staff was fantastic! Super friendly and helpful. Neil, i think, was supurb. I should have checked his name.
Stayed 1 night in Dec 2025

10/10 Excellent

Shonda

Liked: Cleanliness, staff & service, amenities
The room was very clean , staff was friendly and helpful . We had a great time , we will return here in the future.
Stayed 2 nights in Dec 2025

10/10 Excellent

Philip

Yes the room was very c
Stayed 3 nights in Dec 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

10/10 Excellent

Samuel, Davis

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2025

8/10 Good

Lyannette

Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant staff!
Stayed 1 night in Dec 2025

4/10 Poor

Luis

Travelled with family
Liked: Cleanliness
The room didn’t have heating!
Stayed 2 nights in Dec 2025

2/10 Terrible

Matthew

Disliked: Staff & service
The Hilton Reservation desk gave wrong info that a 20 year old could check in and provided poor service price matching leading to a booking on Hotels.com. Please assist me in getting a refund or credit fro
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Stayed 1 night in Dec 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

4/10 Poor

Sarah

Travelled with family
Liked: Amenities
Disliked: Cleanliness
I’m disabled Ava requested a room close to elevators. They put us down a hallway with only stairs and this must be where they put the Expedia guest. We had to walk through a maze and up stairs with our luggage. The room is also directly across from a hospital so the noise was terrible. Cars and sirens all night and couldn’t sleep. Again it is only this certain hallway that seems excluded from the rest of the hotel that faces the hospital.
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff very friendly. Loved the cookies
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025