Holiday Inn Express Boston by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Boston by IHG

Property amenity
Minibar, in-room safe, desk, laptop workspace
Lobby
Free daily on-the-go breakfast
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
69 Boston St, Boston, MA, 02125
  • Place, University of Massachusetts Boston
    ‪14 min walk‬
  • Place, Boston Medical Center
    ‪19 min walk‬
  • Place, Boston Convention and Exhibition Center
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.8 out of 10
Excellent
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(45 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Living Room)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Roll Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(41 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Beds

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About this property

Holiday Inn Express Boston by IHG

Hotel with free breakfast, near Boston Convention and Exhibition Center
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Boston by IHG offers 174 air-conditioned accommodations with minibars and a safe. 25-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Boston by IHG gets good marks from our customers. During your stay, you'll be within walking distance of University of Massachusetts Boston. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 4-minute drive from Boston Convention and Exhibition Center and a few minutes from Boston Museum of Fine Arts
  • Airport, local-area and cruise terminal shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. An area shuttle within 4 miles and an airport shuttle (available 24 hours) are available for a fee. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Boston by IHG. Parking is available for a fee.

This Boston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 miles
  • Cruise terminal shuttle (surcharge)
  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10
  • Self-parking fee: USD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014860351
This property accepts credit cards, debit cards and cash
Holiday Inn Express Boston by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Boston by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Holiday Inn Express
Holiday Inn Express Boston
Holiday Inn Express Hotel Boston
Holiday Inn Boston
Holiday Inn Express Boston Hotel Boston
Holiday Inn Express Boston Hotel

Holiday Inn Express Boston by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1004 reviews
Rating 8 - Good. 264 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rhea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all is good but the highway noise.
Stayed 1 night in Aug 2025

10/10 Excellent

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Aug 2025

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Myounghee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

SEUNGYOON

Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great nights sleep

Good nights sleep in a comfy bed and great pillows. Easy 10min walk to metro station. Edwin at check in very friendly great guy.
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan

Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Ortiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL DESAYUNO ESTA MUY BUENO, COMES BIEN Y TODO ESTA SERVIDO MUY LIMPIO. LOS CUARTOS TAMBIEN ESTABAN MUY LIMPIOS Y EL PERSONAL MUY ATENTO.
Stayed 2 nights in Aug 2025

8/10 Good

Mark, Woodbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel. Breakfast was good, typical hotel offerings. Hotel was clean and well maintained. Staff was attentive and friendly. Walkable to a Target, a grocery store, and restaurants. Cable TV with many options. Fridge in room. Daily maid service which did a really nice job. The cookies in the afternoon were a nice touch. Beds were very comfortable. Nice outdoor patio area for relaxing. Freeway is right next door. We didn't have an issue with the noise, but you can hear it on occasion. The area around the hotel is fine, but there are concerning locations within a mile or so. Far from downtown and Fenway - you will need to Lyft / Uber or take public transportation (which I would not recommend). No pool or hot tub. They charge $10 per person for shuttle to/from airport.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jessica, Inwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was that I had to pay for the hotel parking, so be prepared because they charge for each day of parking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

TEJASWINI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Kevin

Travelled with family
Stayed at the same hotel the prior week and the room was much nicer for that stay. Room wasn't as clean, bathroom was much smaller and not overly clean and water pressure in the shower was very weak. USB charging ports didn't work either.
Stayed 1 night in Jul 2025

8/10 Good

Corazon

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

MADIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and economical
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Time

We thoroughly enjoyed our stay. Breakfast was great. Staff very friendly and helpful. Front desk Edwin was particularly helpful. I put in the wrong address for a door dash delivery and he went out of his way to remedy the situation. What a kind, genuine person! You're fortunate to have him!
Stayed 3 nights in Jul 2025

8/10 Good

hector jose, chula vista

Travelled with family, Business traveller
Liked: Staff & service
Good location for out of town driving Good parking spaces Window air conditioning bad Need major cleaning on room carpets
Stayed 2 nights in Jul 2025

2/10 Terrible

Cody

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged a fee days after stay for shuttle after never having been told it would cost money. No communication by staff about fees
Stayed 1 night in Jul 2025

10/10 Excellent

Cassidy

Stayed 1 night in Jul 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025