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Holiday Inn Express Boston - Saugus by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Boston - Saugus by IHG

Exterior
Property preview
Free daily buffet breakfast
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
999 Broadway, Saugus, MA, 01906
  • Place, Prankers Pond
    ‪10 min walk‬
  • Place, Square One Mall
    ‪13 min walk‬
  • Place, Breakheart Reservation
    ‪14 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(74 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(66 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Boston - Saugus by IHG

Hotel with free breakfast, in the vicinity of TD Garden
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and conference space are on-site.
Holiday Inn Express Boston - Saugus by IHG offers 145 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The free breakfast at Holiday Inn Express Boston - Saugus by IHG gets good marks from our customers. During your stay, you'll be close to Revere Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from TD Garden and 13 minutes from New England Aquarium
Holiday Inn Express Boston - Saugus by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Boston - Saugus by IHG. Self parking is free.

This 3-star Saugus hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 400 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007422620
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Boston Hotel Saugus North
Holiday Inn Express Boston North Saugus
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
Hotel Holiday Inn Express Saugus (Logan Airport)
Holiday Inn Express Saugus (Logan Airport) Saugus
Holiday Inn Express Boston North Saugus
Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
Express Saugus Logan Airport

Holiday Inn Express Boston - Saugus by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1030 reviews
Rating 8 - Good. 263 out of 1030 reviews
Rating 6 - Okay. 95 out of 1030 reviews
Rating 4 - Poor. 31 out of 1030 reviews
Rating 2 - Terrible. 59 out of 1030 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Stayed 2 nights in Oct 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great location! I will stay again when in Boston.
Stayed 2 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Beds clean but they didnt clean the bathtub.
Stayed 3 nights in Oct 2025

8/10 Good

Quynh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, welcoming staff, good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Nyoka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great advice on travel tips.
Stayed 2 nights in Oct 2025

6/10 Okay

scott

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was done up nicely for Halloween. I was staying the night & going back to Salem & thought it was a nice touch.
My room, very nice
One of the lovely homes on Federal St., Salem
Ropes Mansion (Alison’s house in Hocus Pocus)
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was super clean and exactly what i expected. Breakfast was also good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert, Santa Clara

Stayed 3 nights in Oct 2025

10/10 Excellent

Margaret

Travelled with group
Nice facility
Stayed 1 night in Oct 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
All was well.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 2 nights in Oct 2025

8/10 Good

Jessicah

Stayed 2 nights in Oct 2025

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I haven’t wanted to leave more form a place. Most disgusting barely clean. Every sheet. Floor. Surface looked old dingey. Possible bed bugs. Stan’s that looked like rotted food and mold. Everything about this place wa disgusts g form outside the building to inside the room. Worst hotel/Motel/Holiday In n I’ve stayed at in my life
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great from check in to check out. Space was clean, quiet and comfortable. Will return
Stayed 2 nights in Oct 2025

8/10 Good

Mindy

Stayed 1 night in Oct 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was greeted with warmth, and the room was immaculate!
Stayed 1 night in Oct 2025

8/10 Good

Pamela Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Amenities
The first room I was in was really warm and the thermostat didn't work, so had to change rooms. And, more importantly, the TV signal was scrambled and many of the stations didn't work, including NBC, which was televising the Ryder Cup. It eventually came in, but took a long time and missed a lot of it. And, some of the stations never came back at all. Monica at the front desk was very friendly and helpful!
Stayed 1 night in Sep 2025