14 Sep 2023 by Laura Ward, Director of Sales and Marketing
Dear Max,Thank you so much for taking the time to share your thoughts on your recent stay at the InterContinental Boston. We truly appreciate your feedback and are delighted to hear that you found our hotel to be well-located and that you had a positive interaction with our staff.Our team takes great pride in providing exceptional service, and it's wonderful to know that their courtesy and flexibility left a lasting impression on you. We believe that a warm and accommodating staff can make all the difference in a guest's experience, and it's clear that our team succeeded in making your stay memorable.Once again, thank you for choosing InterContinental Boston for your stay, and we hope to have the pleasure of welcoming you back in the near future. If you have any questions or need assistance with future reservations, please feel free to reach out to us anytime.Warm regards,
InterContinental Boston, an IHG Hotel offers its guests a full-service spa and a steam room. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business centre, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 28272 square feet (2627 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury InterContinental Boston, an IHG Hotel. Parking is available for a fee. A complete renovation of InterContinental Boston, an IHG Hotel was completed in April 2022. This 5-star Boston hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge)
InterContinental Boston, an IHG Hotel offers 424 accommodations with iPod docking stations and laptop-compatible safes. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and complimentary newspapers. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Matria – Overlooking the ocean, this steakhouse specialises in American cuisine and only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Bar Fellini – Overlooking the ocean, this bar specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
510 – Overlooking the garden, this bistro specialises in American cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a steam room.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0015360351
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no smoking policy. Violators will be subject to penalties, including a cleaning fee of USD 650.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0015360351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.