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Residence Inn by Marriott Boston Downtown / South End

3.0 star property

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Photo gallery for Residence Inn by Marriott Boston Downtown / South End

A modern living room with a fireplace, leather sofas, a glass coffee table, and a framed picture on the wall.
A modern hotel with a glass facade, multiple floors, and a prominent entrance with a revolving door.
A modern kitchen with a marble countertop, a fruit bowl, and a buffet area with various food items.
A modern kitchen with dark cabinets, stainless steel appliances, a dining area with a table and chairs, and a large window providing a view of the city.
A modern kitchen with a dishwasher, a microwave, and a built-in oven. There is a dining area with a table and chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
2001 Washington Street, Boston, MA, 02119
  • Place, Northeastern University
    ‪6 min walk‬
  • Place, Boston Museum of Fine Arts
    ‪16 min walk‬
  • Place, Fenway Park
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A modern hotel room with a grey sofa, two armchairs, a small table, a floor lamp, and a view of the city through a large window.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a television, a sofa, and artwork on the wall.

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(126 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

A modern hotel room with a flat-screen TV, a desk with a chair, a sofa, a cabinet, and a shower area.

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (View)

A hotel room with a bed, a desk with a chair, a television, a sofa, and artwork on the wall.

Studio, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern kitchen with dark cabinetry, a built-in oven, and a microwave. There is a dining area with a table and chairs, and a TV mounted on the wall.

Suite, 1 Bedroom (Hearing Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A modern kitchen with dark cabinetry, a built-in oven, and a microwave. There is a dining area with a table and chairs, and a TV mounted on the wall.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A modern kitchen with dark cabinetry, a built-in oven, and a microwave. There is a dining area with a table and chairs, and a TV mounted on the wall.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Residence Inn by Marriott Boston Downtown / South End

This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Housekeeping is available once per stay.
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Residence Inn by Marriott Boston Downtown / South End gets high marks from our customers. During your stay, you're just a quick walk from Northeastern University. Free WiFi in public areas, a 24-hour gym and a bar are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Northeastern University and Boston Medical Center
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 4693 square feet (436 square metres) and includes conference space. The business-friendly Residence Inn by Marriott Boston Downtown / South End also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Boston hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay and staff!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lindsay Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! Everything about it is just awesome. Highly recommend this hotel!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a good price point for Boston. Good location for touring Northeastern
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! We were a little nervous after reading some of the reviews, but it was fantastic. Never felt unsafe, the rooms were clean and the staff were amazing! Would highly recommend!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Irina

Liked: Cleanliness, amenities, property conditions & facilities
Clean and cozy room, friendly staff and excellent breakfast.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
The rooms were very clean, the breakfast was delicious and the staff was very courteous!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shaifali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our NA visit! Clean rooms, great staff Parking was a bit steep at $55/night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and appeared very new. Our room was large and very comfortable. We would definitely stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect with an amazing view.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arnol

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and all the staff were amazing. I really recommend this Hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast with a nice spinach quiche and staff were very helpful and my room. Our room was amazing. If we're ever in Boston will definetly stay there as it's a great location to get to lots of areas in Boston and it's 5 minutes to the Metro.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate and had everything I needed. I also enjoyed the fruit-infused water in the lobby!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Chiming

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Comy room , clean premise. Amazing breakfast
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and overall great experience!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay. Your standout employee was Perpetual. She made us feel welcome from the moment we stepped foot on the property.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable! And they got us extra towels very quickly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sha-Vonn

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great staff, great breakfast.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy rooms
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mariajoy

Liked: Cleanliness, staff & service
Very courteous staff, clean room, very comfortable bed. Not luxe, but great for one night.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Amenities
The complimentary breakfast was fully stocked and very friendly staff
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness
Everything was good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Great breakfast too!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dang Minh Khoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was alright, I would say. My experience was great; I thought that going from Roxbury to downtown Boston was straightforward, not too hard with just a Silver Line bus.
Stayed 8 nights in Mar 2026