Pros: very clean, nice place to stay. Kitchen is well-equipped, bed was comfortable. Excellent decor, spacious.Other: for a 4 night stay, I was provided one bath towel and one disposable sponge, no washcloth, which is really odd. I went to Target to buy a 6-pack for 3. There are quite a few steps to climb to get to the front door, then more steps to the second story.Communication was ok.All in all, Charles was nice and helpful. I'd consider staying again!