I had two separate rooms. Staff were polite and rooms were clean - however, both rooms had no heating (January!) and windows were not closing properly, so it was freezing cold all night. I had to be up early and at 6am there was no hot water and so I couldnât take a shower. Music was played in reception downstairs late and sound insulation is poor in this place, so if you are looking for a quiet and early night you wonât get it at this hotel. Overall - very disappointing
Very basic room, tiny bathroom, bed was uncomfortable, no cupboard for hanging clothes, only one main light and no bedside lights, and the room stank of cigarette smoke, not nice for us non smokers.
Parking on site is east. Very secure. All the staff are very helpful for individual need. I needed medication stored; there were no issues.
A hidden jem.
The listing says they might ask for ID. They will ask for ID and will refuse to check you in if you don't have one. The listing also claims daily housekeeping but there wasn't. Watch out for the door to your room slamming on the powerful springs so as to not disturb your neighbours. Not too much disturbing the nearby rooms with the noisy shower pump, meanwhile, as the tray fills up with water and you won't take too long as a consequence.
Near to the pier, pleasant park and International Centre. Nice coffee in the bedroom on the first night.
Too hot, as the heating was on all night, despite the mild conditions.