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Hermitage Hotel OCEANA COLLECTION

4.0 star property

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Photo gallery for Hermitage Hotel OCEANA COLLECTION

Sea View King or Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Terrace/patio
Reception
2 restaurants, breakfast served
Sea View Family 3 Room | Living area | 32-inch LCD TV with digital channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Exeter Road, Bournemouth, England, BH2 5AH
  • Place, Bournemouth International Centre
    ‪1 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪3 min walk‬
  • Place, Bournemouth Beach
    ‪3 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

Sea View Single Room

  • Sleeps 1

Sea View King Or Twin Room

  • Sleeps 2

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic King or Twin Room

Classic King or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Classic King or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic King or Twin Room

Classic King or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Classic King or Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Compact Double Room

Compact Double Room | In-room safe, desk, iron/ironing board, free WiFi

Compact Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Single Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Sea View Double Room

  • Sleeps 2

View all photos for Classic Single Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Single Room

  • Sleeps 1

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

  • Sleeps 2

View all photos for Suite With Sea View

In-room safe, desk, iron/ironing board, free WiFi

Suite With Sea View

  • Sleeps 2

View all photos for Classic Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room

  • Sleeps 2

View all photos for Classic Double Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

  • Sleeps 2

View all photos for Classic Family 3 Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Family 3 Room

  • Sleeps 2

View all photos for Classic Family 4 Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Family 4 Room

  • Sleeps 2

Classic Family 5 Room

  • Sleeps 2

View all photos for Classic King Or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Classic King Or Twin Room

  • Sleeps 2

View all photos for Sea View Family 3 Room

In-room safe, desk, iron/ironing board, free WiFi

Sea View Family 3 Room

  • Sleeps 2

View all photos for Compact Double Room

In-room safe, desk, iron/ironing board, free WiFi

Compact Double Room

  • Sleeps 2

View all photos for Superior Sea View Family 3 Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Sea View Family 3 Room

  • Sleeps 2

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About this property

Hermitage Hotel OCEANA COLLECTION

When you stay at this beach hotel, you can enjoy umbrellas and sunloungers.
Hermitage Hotel OCEANA COLLECTION offers 76 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hermitage Hotel OCEANA COLLECTION. During your stay, you'll be connected to the convention centre and just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Bournemouth International Centre and Bournemouth Lower Gardens
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hermitage Hotel OCEANA COLLECTION. You'll have access to the indoor pool and outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Thomas Hardy – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Lounge – This restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 14 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge
  • Thomas Hardy

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 775 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 14.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hermitage Bournemouth
Hermitage Hotel Bournemouth
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION
Hermitage Oceana Collection
Hermitage Hotel OCEANA COLLECTION Hotel
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage Hotel OCEANA COLLECTION Hotel Bournemouth

Hermitage Hotel OCEANA COLLECTION Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 395 out of 1000 reviews
Rating 8 - Good. 332 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Staff very helpful,food good and plentiful,room clean and comfortable
Stayed 2 nights in Nov 2025

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, amenities
Room was good, little dated but expected for an older hotel. Staff were fine and helpful. Only complaint is breakfast, the small buffet area was crowded and only one coffee machine meant it felt chaotic.
Stayed 1 night in Nov 2025

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were very helpful, especially at Check in. The room was modern but small and was noisy due to being above the lounge area. Room was also very warm even after turning the aircon down. Mattress was very firm, neither of us slept very well. Limited choice of foods at breakfast and a lot of choice was empty. Overall, its not a bad hotel just needs a little bit of work.
Stayed 1 night in Nov 2025

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness
Room was very basic and quite cold. Bathroom was in need of a refuel with cracks and damage to bath. Linens were clean and room was clean but all generally tired. Breakfast was ok very average. Afternoon tea was disappointing and dinner the same. Reception area was clean and dining area tidy but dull. Parking was good for us but we were lucky to get a space.
Stayed 2 nights in Aug 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is a bit tired looking but we couldn’t fault the cleanliness and the attitude of the staff. Will definitely return as the ideal location for the Pavilion theatre
Stayed 1 night in Oct 2025

4/10 Poor

Maria

Disliked: Property conditions & facilities
Room was in need of an update and needed a good clean
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Amenities
No hot water in either sink or shower.
Stayed 1 night in Oct 2025

6/10 Okay

Ray

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel. Breakfast was frustrating, just one coffee machine available, so a long wait for hot drinks.
Stayed 2 nights in Oct 2025

8/10 Good

Tadashi

Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Lovely comfortable room overlooking the sea. Everything we needed for an overnight theatre stay . Really well situated hotel opposite the beach 5 minutes to the BIC and Pavillion theatres and shops . Parking is a bit pricey on site nearly £15 per night but there is a car park a short walk away that charges £6.30 for 24hrs
Stayed 1 night in Oct 2025

8/10 Good

Elin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, lovely breakfast, quiet room. Clean - would recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

D W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

6/10 Okay

Emma

Business traveller, Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Dated...

I booked the hotel mainly for the EV charging, which was out of order when I arrived. The receptionist did advise I could use one of the sister hotel's chargers. The car park is extremely tight, so if you've got a big car - beware! The hotel is rather dated & in desperate need of some TLC - The staff were all friendly. They had run out of the wine I wanted.. no biggie. They were dog friendly.. big plus!
Stayed 2 nights in Sep 2025

2/10 Terrible

Widian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

MARK, ROYAL WOOTTON BASSETT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Hemant

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

2/10 Terrible

Taimoor Shah

Liked: Property conditions & facilities
Disliked: Staff & service
Low quality and extra cost doesn’t worth
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Sukhpreet

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

This hotel is situated in the best place for everything you need. The staff are friendly and always there if needed. The breakfast was fabulous. We will be back.
Stayed 3 nights in Jul 2025

2/10 Terrible

Paul

Stayed 2 nights in Jun 2025