"We were expecting steaming room at the spa. For the rest it was a very nice staying " More
17 May 2022 by Customer Experience Manager
Dear Luigi, We very much appreciate your comments regarding your stay at the Mercure Bournemouth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Customer Experience Manager
18 Jan 2024 by Customer Care Team
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team