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The Durley Dean Hotel

4.0 star property

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Photo gallery for The Durley Dean Hotel

Exterior
Banquet hall
1 bedroom, hypo-allergenic bedding, desk, iron/ironing board
Lobby
Daily buffet breakfast (GBP 14.95 per person)

Popular amenities

  • Pool
  • Gym

Explore the area

Map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Bournemouth Beach
    ‪6 min walk‬
  • Bournemouth International Centre
    ‪11 min walk‬
  • Bournemouth Pier
    ‪14 min walk‬
  • Southampton (SOU)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Double Room

7.4 out of 10
Good
(9 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Single Room

7.0 out of 10
Good
(4 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Family Room (2adults + 2 children) with Air Conditioning

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 2 Single Futons

View all photos for Compact Double Room

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Compact Double Room

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room (2adults + 1 children) with Air Conditioning

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Futon

View all photos for Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning) | 1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Superior Double or Twin Room (with Air Conditioning)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Double or Twin Room

7.4 out of 10
Good
(26 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning) | 1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Family Room, Connecting Rooms (with Air Conditioning)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Futon

View all photos for Superior Family Room (2adults + 3 children) with Air Conditioning

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Superior Family Room (2adults + 3 children) with Air Conditioning

8.2 out of 10
Very good
(13 reviews)
  • 19 sq m
  • Sleeps 5
  • 1 Single Bunk Bed, 1 Double Bed and 1 Single Futon

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Family Room

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

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About this property

The Durley Dean Hotel

Victorian hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Durley Dean Hotel. During your stay, you're just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at No. 28
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, manicures and pedicures or body wraps at the spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre
  • Dogs welcome for a fee (restrictions apply)
The Durley Dean Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly The Durley Dean Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Bournemouth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
No. 28 – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Durley Dean
Durley Dean Bournemouth
Durley Dean Hotel
Durley Dean Hotel Bournemouth
Durley Hotel
Durley Dean Hotel Bournemouth
Durley Dean Hotel
Durley Dean Bournemouth
Durley Dean
Hotel The Durley Dean Hotel Bournemouth
Bournemouth The Durley Dean Hotel Hotel
Hotel The Durley Dean Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

The Durley Dean Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1007 reviews
Rating 8 - Good. 349 out of 1007 reviews
Rating 6 - Okay. 175 out of 1007 reviews
Rating 4 - Poor. 66 out of 1007 reviews
Rating 2 - Terrible. 68 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Alex

Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing long weekend break just ashamed I had to go back to work again on Tuesday would have loved to stay longer.
Stayed 3 nights in Apr 2025

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff . Lovely swimming pool Although very busy . Nice comfortable bar and lovely buffet breakfast with good quality food . Room was clean and quiet and within walking distance of the town and sea front .
Stayed 1 night in Apr 2025

8/10 Good

Neal

Travelled with family
Liked: Cleanliness, staff & service
Room clean and comfortable bathroom bit tired
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

DurleyDean Review April 2025

The negatives- swimming pool is very small and not monitored properly with the amount of people using it and becomes unbearable. The hotel is very dated and in need of updating. The double beds are very small. Parking is a nightmare and you’re lucky to get a space and if you do it’s £15 a day. Stepped access on the bedroom floors even after using the lift. The positives - bar food at the hotel is very nice, bar area is relaxing and dog friendly if needed, hotel is clean and tidy, breakfast is good value at £11.
Stayed 2 nights in Apr 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ‘of its day’ in style and furniture but the warm welcome and helpfulness of staff made up for the slightly tired decor. Friendly Resturant staff and excellent tasty breakfast. All in all, with good transport links, near to beach and decent facilities it’s a great place to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sean

No problems great helpful staff great facilities good breakfast Would recommend
Stayed 1 night in Apr 2025

4/10 Poor

Vivienne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness
Parking expensive and a long walk to hotel from street parking but apart from that our stay was lovely
Stayed 2 nights in Mar 2025

6/10 Okay

Becky

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Chris, Northampton

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre trip

Nice room clean and tidy. Lovely breakfast
Stayed 1 night in Mar 2025

2/10 Terrible

Carla

Liked: Property conditions & facilities
Very poor stay noisy air conditioning notice on floor 3 kept awake all night
Stayed 1 night in Mar 2025

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Absolutely horrific hotel do not stay here!! Bed sheets clearly hadn’t been changed they were stained with what looked like blood! The toilet seat was basically brown. Dust everywhere! Pillows are rock hard. Paid extra for the better/bigger room didn’t even have a bath. Emailed with a complaint shouldn’t have even bothered the owner is RUDE and accused us of basically causing the mess ourself and a reply of “It the same as eating a whole meal and then saying you didn’t like it and wanting it for free“ Don’t waste your money!
Stayed 1 night in Mar 2025

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful
Stayed 2 nights in Mar 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Durley Dean. Location is next to the beach and perfect for a walk to the pier. We also walked an hour to Sandbanks all along the beach path. Breakfast was tasty and plenty of choice
Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ewelina

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel for a birthday weekend. Unfortunately, we were pretty disappointed with our stay. Hotel feels very dated. Our room was located in the lower level. To get to it we had to go through labyrinth of corridors and the smell of dump along the way was really bad. Size of the room was good and it had all basic facilities. On the downside it definitely could do with more cleaning. Carpet was covered in stains in several places, bedding as well. There was mould and limescale in few areas in the bathroom. Pictures of the swimming pool were really misleading. In reality it's really small. Three people in it and it feels crowded. Sauna and one shower in ladies changing room weren't working. Breakfast was really basic and lacking choices. If you're not a fan of full Eglish breakfast better look elsewhere. They also charge £15 for their parking. They only two good things about this place was their reception staff (they were really lovely and welcoming) and it's location. It's only few minutes away from the beach and short walk to the town centre.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.. reception staff very helpful. Nice pool & sauna - room extremely clean & comfortable. Excellent value for money
Stayed 1 night in Feb 2025

2/10 Terrible

Vijay

Travelled with partner
Just not worth the money
Stayed 1 night in Feb 2025

4/10 Poor

Stefka

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay over, would have been better if you had seen the bed in 318 and on the 2nd night I fell off the bed and i got hurt and i liked the pool only.
Stayed 2 nights in Feb 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Property conditions & facilities

Old, cold hotel.

The whole hotel was freezing. Our bathroom had no heating. The towels were thin and small. Parking was a nightmare. The coffee machine in the bar wasn’t working. Noisy in the corridors. The only positive was the staff were friendly but constantly apologizing.would not stay again.
Stayed 4 nights in Feb 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was very surprised at this hotel for the price, our room was lovely, clean, nicely decorated and quiet. Not many hotels I sleep well but the bed was comfy and the pillows. Was lovely waking up and going to the pool/spa facilities. Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at The Durley Dean Hotel. Excellent facilities, nice and quiet, a great breakfast and friendly staff
Stayed 3 nights in Feb 2025

4/10 Poor

Elizabeth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was nice and the service was good. Check in was poor with conflicting information on website compared to what we were told on reception. This is in regards to ID requirements. Have no idea why this hotel require a this. This is the only hotel I have ever stayed at where the bar closes on a Saturday night at 11pm. This is poor.
Stayed 1 night in Feb 2025