Our first night at the property the air conditioner was not working. Our second day we discovered the pool heater wasn't working and that evening discovered that the fridge wasn't working either. On the third day we had an unpleasant interaction with the very rude maintenance man who was unable to fix anything. Our stay felt a little like a camping trip, with a side of maintenance management. It was a huge letdown that the star of the property, the heated pool, wasn't actually heated until the last day of our stay. Even more disappointing was that John and Christina did not feel obligated to refund any money. They offered 250, which didn't seem adequate to me considering the extent of the issues we had, but they never even refunded that.The property has great potential. We loved the putting green and ping pong and foosball. The pool area was lovely and we spent most of the week out there. The two separate living room areas was great.A few more notes....the neighborhood is a little sketchy. We had a police knock on the door about a robbery that had happened nearby, so definitly lock your doors if you stay here. Also bring your own can opener. We had to knife open our baked beans. There were hairs throughout the linens and the floor was sticky when we arrived.Overall, Coastal Breeze Getaways should higher their standards. Or lower their prices.