Unit showed signs of unthorough cleaning, but overall the unit was nice. We had issues with our keypad over the last three days of our stay, to the point where we could not get back into our unit. We called for assistance, which they sent someone who looked at the keypad, and although it did not work for him, even when using our code and a master code, he responded âlooks fine to meâ. We stated our only concern was just making sure as we continue to enjoy our stay that we can reenter our unit, to which he said âwell I canât guarantee that.â How can you tell us you canât gaurantee we can get into our paid unit??? Over the next we days, we again, had trouble and could not get in, so a different representative was sent who immediately said it was not working properly and he issued us an actual door key so we could get in either way. It was frustrating that the issue persisted for days and even after having someone out to help, we were more or less disregarded and no repair or remedy was offered. My kids should not of had to wait in the cooler weather due to the ignorance of the first maintenance worker. Beyond that, unit, surroundings, and amenities seemed nice and kept up.