2/10 Terrible
Juan, Beverly
Travelled with family and small children
8 Nov 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The room was the worst room I ever stayed in. The worst part I had my 13 year old daughter and my ex. We were visiting our other 2 daughters who go to school in the area and we literally slept fully clothed from head to toe, lights on, I killed what look like a tarantula sized spider, it was crazy. It was run down, filthy, and it smelled so bad like a bar where everyone smoked cigarettes. The heating appliance when we turned it on cuz it was cold, blew out a huge cloud of dusk and toxic fumes. It made our eyes hurt and cough. we kept all our belongings elevated as to not touch the floor as too not have anything crawl in. We took a shower and there were only one towel and they don't have a telephone in the room so you have to walk all the way to the front office to get any assistance. The front desk counter person when I arrived was no where to be found, I kept calling the front office and yelling for anyone, this went on for at least 25 minutes at 11:30 pm and exhausted. we had to ask someone if they had any info on management and he gave me the front desk person room number and I went over and knocked on the door gently only to have the door opened and said to rudely and degrading. This person yelled at me telling me why am I knocking on his door and I explained we tried to call and look for help and, incredibly was so disrespectful and humiliating. he began in a loud aggressive voice saying next time just wait in the waiting never bother him in his room again!
Juan
Stayed 1 night in Oct 2025
