The staff was wonderful, very kind and professional. However, the room was disgusting. Bugs in the bathtub. Stains on the sheets and pillows. No coffee anywhere... not in the room or lobby. I was shocked when I got into the room. I slept in my clothes, on top of the covers, with my own personal blanket and pillow, and left as soon as I woke up. Never have I ever seen something so gross.
I reserved 10 single rooms for my team, but when we got there the front desk told me they didnât have enough rooms for me. Instead they had me rebooked 5 single rooms and 5 double rooms and charged me at a higher price. Moreover, we found mold, cockroach, stains in the room.
The staff was awesome!! Very friendly. My main complaint is there are no coffee pots in the room. They make coffee in the lobby at 6, we are very early risers (4) and no coffee. :( we got a single queen bed very tiny room, which for us was not a big deal as we were going straight to bed. It was clean that is the main thing. Bed was comfortable. Elevator was still broke, but we were on gound floor as I have COPD and not able to climb stairs.
This is the dirtiest motel I have ever booked. Soiled sheets, brown crusty stains on the bedspread, filthy worn carpet, delaminating furniture, bed skirts that appear to have been urinated on by dogs, bathroom wall and door damaged by dogs (badly scratched). The lobby, halls and room stank. The pool was green and unuseable. The elevator was inoperable. A homeless woman was in the lobby and refused to leave. I prepaid for 2 nights. I did not stay the 2nd night. I cannot believe that anyone would give this property a decent rating